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Missing e-mail messages



 
 
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  #1  
Old May 30th, 2004, 03:10 PM
John Louis
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Default Missing e-mail messages

I am missing some older messages after I have consolidated some older
Outlook Express folders. For example, after establishing a new folder
"Finances", I moved all financial related messages into appropriate
subfolders relevant to different financial organizations.

When I search for files with the dbx extension, two similarly named folders
are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the latter folder
has a newer date.

Outlook Express shows only one folder "XYZ" which contain no messages.

It appears that the missing messages may be in the older folders (without
the (1) in the name).

How can I open the older instead of the new folders?

Thanks

John Louis




  #2  
Old May 30th, 2004, 05:02 PM
Kath Adams
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Posts: n/a
Default Missing e-mail messages

John Louis wrote:
I am missing some older messages after I have consolidated some older
Outlook Express folders. For example, after establishing a new folder
"Finances", I moved all financial related messages into appropriate
subfolders relevant to different financial organizations.

When I search for files with the dbx extension, two similarly named
folders are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the
latter folder has a newer date.

Outlook Express shows only one folder "XYZ" which contain no messages.

It appears that the missing messages may be in the older folders
(without the (1) in the name).

How can I open the older instead of the new folders?

Thanks

John Louis


It means your original folder is damaged and OE created a new one. Do
not store mail in any of the defualt folders of OE. Disable "compact in
the background" and do this regularly, manually, whilst offline.

Have a look at this link.
http://insideoe.tomsterdam.com/probl...s.htm#mailgone

--
Kath Adams
MS MVP - Windows (IE/OE)

  #3  
Old May 31st, 2004, 02:38 PM
John Louis
external usenet poster
 
Posts: n/a
Default Missing e-mail messages

Thanks for the info Kath, but I remembered an old trick given to me once by
a very helpful Microsoft support person.

To clean up/refresh your folders in OE, rename/delete (if you like to live
dangerously), the file "folders.dbx".

A new file "folders.dbx" is established automatically when you open OE again
and all the old folders "XYZ.dbx" and the new empty folders "XYZ (1).dbx"
are all shown. The new file "folders.dbx" is only 73 kb compared to the
more than 7 MB of the old one.

Previously grouped folders are no longer grouped, but that is no real
problem.

John Louis


"Kath Adams" wrote in message
...
John Louis wrote:
I am missing some older messages after I have consolidated some older
Outlook Express folders. For example, after establishing a new folder
"Finances", I moved all financial related messages into appropriate
subfolders relevant to different financial organizations.

When I search for files with the dbx extension, two similarly named
folders are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the
latter folder has a newer date.

Outlook Express shows only one folder "XYZ" which contain no messages.

It appears that the missing messages may be in the older folders
(without the (1) in the name).

How can I open the older instead of the new folders?

Thanks

John Louis


It means your original folder is damaged and OE created a new one. Do
not store mail in any of the defualt folders of OE. Disable "compact in
the background" and do this regularly, manually, whilst offline.

Have a look at this link.
http://insideoe.tomsterdam.com/probl...s.htm#mailgone

--
Kath Adams
MS MVP - Windows (IE/OE)





 




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