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Missing e-mail messages
I am missing some older messages after I have consolidated some older
Outlook Express folders. For example, after establishing a new folder "Finances", I moved all financial related messages into appropriate subfolders relevant to different financial organizations. When I search for files with the dbx extension, two similarly named folders are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the latter folder has a newer date. Outlook Express shows only one folder "XYZ" which contain no messages. It appears that the missing messages may be in the older folders (without the (1) in the name). How can I open the older instead of the new folders? Thanks John Louis |
#2
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Missing e-mail messages
John Louis wrote:
I am missing some older messages after I have consolidated some older Outlook Express folders. For example, after establishing a new folder "Finances", I moved all financial related messages into appropriate subfolders relevant to different financial organizations. When I search for files with the dbx extension, two similarly named folders are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the latter folder has a newer date. Outlook Express shows only one folder "XYZ" which contain no messages. It appears that the missing messages may be in the older folders (without the (1) in the name). How can I open the older instead of the new folders? Thanks John Louis It means your original folder is damaged and OE created a new one. Do not store mail in any of the defualt folders of OE. Disable "compact in the background" and do this regularly, manually, whilst offline. Have a look at this link. http://insideoe.tomsterdam.com/probl...s.htm#mailgone -- Kath Adams MS MVP - Windows (IE/OE) |
#3
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Missing e-mail messages
Thanks for the info Kath, but I remembered an old trick given to me once by
a very helpful Microsoft support person. To clean up/refresh your folders in OE, rename/delete (if you like to live dangerously), the file "folders.dbx". A new file "folders.dbx" is established automatically when you open OE again and all the old folders "XYZ.dbx" and the new empty folders "XYZ (1).dbx" are all shown. The new file "folders.dbx" is only 73 kb compared to the more than 7 MB of the old one. Previously grouped folders are no longer grouped, but that is no real problem. John Louis "Kath Adams" wrote in message ... John Louis wrote: I am missing some older messages after I have consolidated some older Outlook Express folders. For example, after establishing a new folder "Finances", I moved all financial related messages into appropriate subfolders relevant to different financial organizations. When I search for files with the dbx extension, two similarly named folders are displayed, such as "XYZ.dbx" and "XYZ (1).dbx" where the latter folder has a newer date. Outlook Express shows only one folder "XYZ" which contain no messages. It appears that the missing messages may be in the older folders (without the (1) in the name). How can I open the older instead of the new folders? Thanks John Louis It means your original folder is damaged and OE created a new one. Do not store mail in any of the defualt folders of OE. Disable "compact in the background" and do this regularly, manually, whilst offline. Have a look at this link. http://insideoe.tomsterdam.com/probl...s.htm#mailgone -- Kath Adams MS MVP - Windows (IE/OE) |
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