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Office Enterprise 2007 will not install under Vista



 
 
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  #21  
Old April 25th, 2007, 02:16 AM posted to microsoft.public.office.setup
Manfred
external usenet poster
 
Posts: 25
Default Office Enterprise 2007 will not install under Vista

Gerry,
also regarding the password issue: don't forget this is my computer at home,
not at work. The authentication is for my ISP account, Vista does not allow
to store the Password in the older Outlook, although it doesn't tell you so.
it let's you checkmark to save the password and then it doesn't.

--
Manfred


"Gerry Hickman" wrote:

Hi Manfred,

The key to this on a home computer is to use a new partition, you could
test your Outlook, and your Frontpage and if your Office went wrong
(like it did) you're main computer is still running fine.

You need to move on from legacy Outlook and legacy Frontpage, it's a
headache, you need to get the new stuff working then throw the old stuff
in the bin.

I'm not understanding the issue about passwords? We moved from Office
2000 to Office 2003 and now to Office 2007, and we never needed to enter
a password. The authentication is done via Windows Integrated
Authentication and the Exchange Profile that's embedded in the roaming
user profile.

For home computers that are not on the LAN, there's no Windows
Integrated, but in most cases the information will already be in the
user profile. Either way, you need to know your Outlook password in case
it goes wrong one day, e.g. the whole hard drive could crash, so I don't
see how installing a new Outlook can be a major problem.

The way I have it set up for our users is with Outlook Web Access. I
find Mozilla browser is best for this, it's faster than IE and avoids
problems of OWA trying to instantiate ActiveX controls.

Anyway, to test your Office 2007 problem it sounds like you need a new
32bit Vista partition, then test Office 2007. If it works you know your
primary partition is problematic. Time to do a clean install.

Yikes, I hope you didn't "upgrade" to Vista from XP (???), that would be
REALLY REALLY bad! Please tell me it's a clean install and you did a
block level hard drive integrity check first?

I forgot to check this, if you upgraded it, all bets are off. Having a
broken computer is normal after an upgrade...

Manfred wrote:
Gerry,
one of my attempts to install Office 2007 included removing Office XP
completely, didn't help.
As far as reinstalling the old Outlook and FP. I need a working e-mail
client on a daily basis, one that has access to the entire Outlook file. I
was hoping of course that to be Outlook 2007 since I have to go through the
insanity of having to reinstall the passwords for all of my e-mail accounts
every time I start Oulook, read somewhere here that's the way MS intended it.
Regarding FP, I want to hang on to it for now, because it works flawless for
what I use it for. Why would I trust SharePoint Designer 2007 to work after
my bad experiences with Vista and now Office 2007?
MS wants $99.00 for support on Office 2007, not sure how much that would be
if I throw SharePoint into the mix. I am not sure how much they charge for
Designer, but it would feel like throwing good money after bad. I use FP as a
standalone only, just need compatibility with my webhost which it has.

BTW, the 64 bit install in the separate particion was from a naive believe
that there would be enough drivers available, in other words I had hoped at
one time I would be running the 64 bit version as my main system. This may be
still a few years away.



--
Gerry Hickman (London UK)

  #22  
Old April 25th, 2007, 04:16 AM posted to microsoft.public.office.setup
Manfred
external usenet poster
 
Posts: 25
Default Office Enterprise 2007 will not install under Vista

Patrick,
you are my hero!
I did exactly as you said, disabled all non-MS applications and services. I
ran the install and it finally went through to the finish!

Thank you very much!
--
Manfred


"Patrick Schmid [MVP]" wrote:

Manfred,

Can you try the following please:
Disable the Antivirus during installation. Disable it with the
following steps:

Start | Run, type msconfig
Go to the Services tab.
Choose to disable all non-Microsoft applications and services.
Reboot the system.
Once logged back on the machine, MSConfig will start up, cancel it.
Start the setup.exe for Office 2007.
After the installation, go back into MSConfig, services tab, and place a
check in the box next to the disabled software.

Thanks,
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
I uninstalled Office XP at one time, but made no difference except during
install prompted for install versus upgrade. I reinstalled Outlook and
Frontpage, as I need them for daily activity.
Here are the logs I found:

19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252
19:09:06:715 : DEBUG: Cleaning working path in a new thread
19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup
with error 3
19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000"
19:09:07:653 : PERF: RestorePointEnd - ENTER
19:09:07:794 : PERF: RestorePointEnd - LEAVE
19:09:07:997 : DEBUG: Cleaning working path in a new process

---------------------------

19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252
19:09:08:715 : DEBUG: Cleaning working path in the calling thread
19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup
with error 3
19:09:09:106 : PERF: RestorePointEnd - ENTER
19:09:09:247 : PERF: RestorePointEnd - LEAVE

I have several of the same from each install attempt.
--
Manfred


"Patrick Schmid [MVP]" wrote:

Have you tried removing Outlook before the setup?
It should write setup log files to your %temp% directory. The file names
start with Setup and have the extension .log. Can you see in them where
it hangs?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
there is no error message, it goes to about 80% on the progress bar and the
hard drive keeps churning away. There is activity, but it doesn't go further,
evtl. I have to cancel.
Also, I have Outlook 2002 and FP installed, treats it as an upgrade.
--
Manfred


"Patrick Schmid [MVP]" wrote:

It just hangs during the setup or do you get an error message?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
yes, I actually uninstalled AVG during the setup to make sure it is not
interfering.
--
Manfred


"Patrick Schmid [MVP]" wrote:

You disabled your virus scanner during the setup?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

I formatted another partition on my system, installed Vista 64 bit and
subsequently Office Enterprise 2007, everything works so the DVD is good.
However, this all needs to run on the 32 bit version which is my main system.
Does anyone have any more ideas?
It does not look like MS has a way of supporting install problems with Office.
Am I stuck for good?
--
Manfred


"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred








  #23  
Old April 25th, 2007, 04:42 AM posted to microsoft.public.office.setup
Patrick Schmid [MVP]
external usenet poster
 
Posts: 1,784
Default Office Enterprise 2007 will not install under Vista

Manfred,

I passed the hero title along to the MS person who suggested these
steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
you are my hero!
I did exactly as you said, disabled all non-MS applications and services. I
ran the install and it finally went through to the finish!

Thank you very much!
--
Manfred


"Patrick Schmid [MVP]" wrote:

Manfred,

Can you try the following please:
Disable the Antivirus during installation. Disable it with the
following steps:

Start | Run, type msconfig
Go to the Services tab.
Choose to disable all non-Microsoft applications and services.
Reboot the system.
Once logged back on the machine, MSConfig will start up, cancel it.
Start the setup.exe for Office 2007.
After the installation, go back into MSConfig, services tab, and place a
check in the box next to the disabled software.

Thanks,
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
I uninstalled Office XP at one time, but made no difference except during
install prompted for install versus upgrade. I reinstalled Outlook and
Frontpage, as I need them for daily activity.
Here are the logs I found:

19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252
19:09:06:715 : DEBUG: Cleaning working path in a new thread
19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup
with error 3
19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000"
19:09:07:653 : PERF: RestorePointEnd - ENTER
19:09:07:794 : PERF: RestorePointEnd - LEAVE
19:09:07:997 : DEBUG: Cleaning working path in a new process

---------------------------

19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252
19:09:08:715 : DEBUG: Cleaning working path in the calling thread
19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup
with error 3
19:09:09:106 : PERF: RestorePointEnd - ENTER
19:09:09:247 : PERF: RestorePointEnd - LEAVE

I have several of the same from each install attempt.
--
Manfred


"Patrick Schmid [MVP]" wrote:

Have you tried removing Outlook before the setup?
It should write setup log files to your %temp% directory. The file names
start with Setup and have the extension .log. Can you see in them where
it hangs?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
there is no error message, it goes to about 80% on the progress bar and the
hard drive keeps churning away. There is activity, but it doesn't go further,
evtl. I have to cancel.
Also, I have Outlook 2002 and FP installed, treats it as an upgrade.
--
Manfred


"Patrick Schmid [MVP]" wrote:

It just hangs during the setup or do you get an error message?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

Patrick,
yes, I actually uninstalled AVG during the setup to make sure it is not
interfering.
--
Manfred


"Patrick Schmid [MVP]" wrote:

You disabled your virus scanner during the setup?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Manfred" wrote in message
:

I formatted another partition on my system, installed Vista 64 bit and
subsequently Office Enterprise 2007, everything works so the DVD is good.
However, this all needs to run on the 32 bit version which is my main system.
Does anyone have any more ideas?
It does not look like MS has a way of supporting install problems with Office.
Am I stuck for good?
--
Manfred


"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred









  #24  
Old April 25th, 2007, 10:46 PM posted to microsoft.public.office.setup
Gerry Hickman
external usenet poster
 
Posts: 52
Default Office Enterprise 2007 will not install under Vista

Manfred wrote:

Patrick,
you are my hero!
I did exactly as you said, disabled all non-MS applications and services. I
ran the install and it finally went through to the finish!


Great! This makes one wonder exactly which "non Microsoft" application
was causing it to hang and why?

--
Gerry Hickman (London UK)
  #25  
Old September 24th, 2007, 02:20 PM posted to microsoft.public.office.setup
melanie
external usenet poster
 
Posts: 2
Default Office Enterprise 2007 will not install under Vista


--
I installed office Enterprise 2007 and when I try to open a file I get a
message saying that office os not working properly. What do I need to do?


"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred

  #26  
Old September 26th, 2007, 10:54 PM posted to microsoft.public.office.setup
Susan Ramlet
external usenet poster
 
Posts: 349
Default Office Enterprise 2007 will not install under Vista

Could you post the exact error message you are seeing?

--
--
Susan Ramlet
MVP - Office

Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!


"melanie" wrote in message
...

--
I installed office Enterprise 2007 and when I try to open a file I get a
message saying that office os not working properly. What do I need to do?


"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time
with
delteion of temp files and internet temps in between, no change. There
are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred



  #27  
Old March 7th, 2008, 03:55 PM posted to microsoft.public.office.setup
Charly[_2_]
external usenet poster
 
Posts: 4
Default Office Enterprise 2007 will not install under Vista

Need some help.

I was reinstalling Office enterprise 2007 as my current version was a 60 day
trial. During the installation, my computer (running of Vista) encountered a
blue screen while the installation status bar was about one third.

Tried installing again but will no longer allow me and the system keeps on
indicating error during setup.

Checking the event logs, it should the following error (event id 11729):

Product: Microsoft Office Shared MUI (English) 2007 -- Configuration
failed.
(NULL)
(NULL)
(NULL)
(NULL)



7B39303132303030302D303036452D303430392D303030302D 3030303030303046463143457D

  #28  
Old December 8th, 2009, 08:55 AM posted to microsoft.public.office.setup
Darren
external usenet poster
 
Posts: 181
Default Office Enterprise 2007 will not install under Vista



"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred




need help here!

encouter same issue with manfred, the green bar just stop there and no
respone at all.
have try the method to disable the all non microsoft application and
services but still dun work..appreciate who can solve this, thanks!
  #29  
Old December 8th, 2009, 01:29 PM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default Office Enterprise 2007 will not install under Vista

Are you also using Office 2007 Enterprise Darren ?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"darren" wrote in message
...


"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred




need help here!

encouter same issue with manfred, the green bar just stop there and no
respone at all.
have try the method to disable the all non microsoft application and
services but still dun work..appreciate who can solve this, thanks!


  #30  
Old March 7th, 2010, 09:06 PM posted to microsoft.public.office.setup
KJA
external usenet poster
 
Posts: 7
Default Office Enterprise 2007 will not install under Vista

I am having a similar problem installing with Windows XP. I have downloaded
and tried to install several times. I have tried posting this as a new post,
but they never show up.

Every time I try to install, it looks like it is working, then I get a
message that it has "encountered an error". There is no error number or any
other information. When I click "OK" it closes.

I deleted a trial copy of Office 2003, and tried to remove a trial of 2007,
but it wouldn't delete.

Would trying the solution above, about using msconfig to disable all non-MS
programs, also work with XP?

"darren" wrote:



"Manfred" wrote:

The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the
harddrive churning until I abort the installion. Tried this several time with
delteion of temp files and internet temps in between, no change. There are no
error messages, just keeps going forever like being in some kind of loop.
Please HELP!
--
Manfred




need help here!

encouter same issue with manfred, the green bar just stop there and no
respone at all.
have try the method to disable the all non microsoft application and
services but still dun work..appreciate who can solve this, thanks!

 




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