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Office 2007 install fails with a setup cannot continue message



 
 
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  #11  
Old November 21st, 2006, 05:20 PM posted to microsoft.public.office.setup
Terry Farrell
external usenet poster
 
Posts: 3,004
Default Office 2007 install fails with a setup cannot continue message

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*



  #12  
Old November 22nd, 2006, 05:14 PM posted to microsoft.public.office.setup
RIPadgett
external usenet poster
 
Posts: 2
Default Office 2007 install fails with a setup cannot continue message

Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*



  #13  
Old November 22nd, 2006, 07:58 PM posted to microsoft.public.office.setup
Terry Farrell
external usenet poster
 
Posts: 3,004
Default Office 2007 install fails with a setup cannot continue message

Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything to
ensure that there were no other influences) and an XP PC. All failed at
exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the
CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this
in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents to,
or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still same
abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*




  #14  
Old November 22nd, 2006, 08:36 PM posted to microsoft.public.office.setup
Don Awalt
external usenet poster
 
Posts: 5
Default Office 2007 install fails with a setup cannot continue message

I am getting this error also. I have tried:

1. Installing from CD (I also downloaded twice and cut multiple CDs and
verified hash #s) to a virgin install of Vista Ultimate

2. Installing from CD to a version of XP x64 running Office 2003 Pro but
that never had any betas of Office running on it.

Terry Farrell wrote:
Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything
to ensure that there were no other influences) and an XP PC. All failed
at exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm
thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and
taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both
the CD
and by copying it to a folder on my HDD and running from there too. I
now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post
this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents
to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still
same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*




  #15  
Old November 22nd, 2006, 09:17 PM posted to microsoft.public.office.setup
Terry Farrell
external usenet poster
 
Posts: 3,004
Default Office 2007 install fails with a setup cannot continue message

Thanks for that extra Info. I'll see if I can pass this on tot he MS Office
support team.

Terry

"Don Awalt" wrote in message
...
I am getting this error also. I have tried:

1. Installing from CD (I also downloaded twice and cut multiple CDs and
verified hash #s) to a virgin install of Vista Ultimate

2. Installing from CD to a version of XP x64 running Office 2003 Pro but
that never had any betas of Office running on it.

Terry Farrell wrote:
Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything
to ensure that there were no other influences) and an XP PC. All failed
at exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm
thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and
taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both
the CD
and by copying it to a folder on my HDD and running from there too. I
now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post
this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents
to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still
same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office
2003.

terry
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*





  #16  
Old November 22nd, 2006, 11:13 PM posted to microsoft.public.office.setup
external usenet poster
 
Posts: n/a
Default Office 2007 install fails with a setup cannot continue message

Latest news: I believe there is a problem with the way that Vista is
'burning' the ISO. I'm making enquiries and hope to have an answer tomorrow
morning.

Terry Farrell

"Terry Farrell" wrote in message
...
Thanks for that extra Info. I'll see if I can pass this on tot he MS
Office support team.

Terry

"Don Awalt" wrote in message
...
I am getting this error also. I have tried:

1. Installing from CD (I also downloaded twice and cut multiple CDs and
verified hash #s) to a virgin install of Vista Ultimate

2. Installing from CD to a version of XP x64 running Office 2003 Pro but
that never had any betas of Office running on it.

Terry Farrell wrote:
Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything
to ensure that there were no other influences) and an XP PC. All failed
at exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm
thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and
taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both
the CD
and by copying it to a folder on my HDD and running from there too. I
now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post
this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents
to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still
same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office
2003.

terry
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*







  #17  
Old November 23rd, 2006, 01:33 AM posted to microsoft.public.office.setup
Don Awalt
external usenet poster
 
Posts: 5
Default Office 2007 install fails with a setup cannot continue message

I just logged in to say the same thing. I unpacked the ISO with WinRAR,
and setup ran fine!

wrote:
Latest news: I believe there is a problem with the way that Vista is
'burning' the ISO. I'm making enquiries and hope to have an answer tomorrow
morning.

Terry Farrell

"Terry Farrell" wrote in message
...
Thanks for that extra Info. I'll see if I can pass this on tot he MS
Office support team.

Terry

"Don Awalt" wrote in message
...
I am getting this error also. I have tried:

1. Installing from CD (I also downloaded twice and cut multiple CDs and
verified hash #s) to a virgin install of Vista Ultimate

2. Installing from CD to a version of XP x64 running Office 2003 Pro but
that never had any betas of Office running on it.

Terry Farrell wrote:
Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything
to ensure that there were no other influences) and an XP PC. All failed
at exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm
thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and
taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both
the CD
and by copying it to a folder on my HDD and running from there too. I
now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post
this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents
to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still
same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office
2003.

terry
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*




  #18  
Old November 23rd, 2006, 04:18 AM posted to microsoft.public.office.setup
RIPadgett
external usenet poster
 
Posts: 2
Default Office 2007 install fails with a setup cannot continue message

Aha! The issue isn;t with Office 2007, it's with the way the Disks are
created. I used WinRar to make a Hard Drive Folder. I also used my CD-Rom,
but wrote it at a slower speed than the CD/DVD Writer is capable of writing
at. I used 8x anhjd both Track-at-once and disk-at once.

Iused both a Memorex DL DVD-RW Drive and the Plextor PX-755SA Drive. Both
worked at a slower write speed.

Rodger

"Don Awalt" wrote:

I just logged in to say the same thing. I unpacked the ISO with WinRAR,
and setup ran fine!

wrote:
Latest news: I believe there is a problem with the way that Vista is
'burning' the ISO. I'm making enquiries and hope to have an answer tomorrow
morning.

Terry Farrell

"Terry Farrell" wrote in message
...
Thanks for that extra Info. I'll see if I can pass this on tot he MS
Office support team.

Terry

"Don Awalt" wrote in message
...
I am getting this error also. I have tried:

1. Installing from CD (I also downloaded twice and cut multiple CDs and
verified hash #s) to a virgin install of Vista Ultimate

2. Installing from CD to a version of XP x64 running Office 2003 Pro but
that never had any betas of Office running on it.

Terry Farrell wrote:
Yes. I've tried on 2 other computers, one with a fresh install of Vista
Ultimate (nothing else was installed, just Vista, no updates or anything
to ensure that there were no other influences) and an XP PC. All failed
at exactly the same error about one second after the Office Setup window
appears. I too conclude that Office 2007 has a serious bug OR the MSDN
version is corrupt.

Terry Farrell

"RIPadgett" wrote in message
...
Terry/all,

I get the same error on both Windows XP and Windows Vista, so I'm
thinking
it is a Office 2007 issue.

--
RIP

Will Rogers once observed that the only difference between death and
taxes
is that death never got worse while Congress was in session.


"Terry Farrell" wrote:

Bob

I burnt the downloaded ISO to CDR and have tried running it from both
the CD
and by copying it to a folder on my HDD and running from there too. I
now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post
this in
a Vista NG now.

Terry

"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com
wrote
in message ...
Hi Terry,

Are you running setup from a folder that you extracted the contents
to, or
are you mounting the .ISO for Office and running setup
from there, or ???

===========
"Terry Farrell" wrote in message
...
Bob

I've uninstalled OneCare and tried yet another download - still
same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office
2003.

terry
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*





  #19  
Old November 23rd, 2006, 09:22 AM posted to microsoft.public.office.setup
Christian Wenz
external usenet poster
 
Posts: 1
Default Office 2007 install fails with a setup cannot continue message

Hi,

"Don Awalt" wrote:

I just logged in to say the same thing. I unpacked the ISO with WinRAR,
and setup ran fine!


just wanted to second that: I downloaded and burnt the ISO twice using Nero
7, and got the error Philip reported. Then I used 7-zip
(http://www.7-zip.org/) to extract the contents of the ISO into a local
folder and ran setup.exe from there -- and it all works just fine. Operating
system: Windows XP Pro. So it has probably to do with the way the ISO is
structured (?), not with Vista.

Best regards
Christian

  #20  
Old November 23rd, 2006, 11:42 AM posted to microsoft.public.office.setup
Terry Farrell
external usenet poster
 
Posts: 3,004
Default Office 2007 install fails with a setup cannot continue message

I'm not sure if this is the way that they are packed or it is a Vista
problem.

I moved the ISO file to my Windows XP machine and burnt it to CD and it
worked. Both the new Windows Vista installation and the Windows XP machines
are using identical Nero 7.5 (latest version) and identical LGE DVD burners:
this makes me think it is a Vista problem rather than the ISO.

However, the good news is that we now know the problem and Office 2007 has
installed fine.

Thanks for everyone's contribution.

Terry Farrell

"Christian Wenz" wrote in message
news
Hi,

"Don Awalt" wrote:

I just logged in to say the same thing. I unpacked the ISO with WinRAR,
and setup ran fine!


just wanted to second that: I downloaded and burnt the ISO twice using
Nero
7, and got the error Philip reported. Then I used 7-zip
(http://www.7-zip.org/) to extract the contents of the ISO into a local
folder and ran setup.exe from there -- and it all works just fine.
Operating
system: Windows XP Pro. So it has probably to do with the way the ISO is
structured (?), not with Vista.

Best regards
Christian


 




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