Unable to delete out of Inbox or Sent Box

Yesterday I was cleaning up old emails and deleting both out of the Inbox and
Sent Boxes. All of a sudden, I could not delete anymore. What happened? I
get a box saying "The message could not be deleted." Something seems to have
gotten hung up.

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move any messages in your Inbox *that you want to keep* to other local,
user-created OE folders, too. (Be ruthless: Do you really need all of those
messages?)

2a. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (cf.
http://www.bleepingcomputer.com/tuto...torial62.html).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Inbox.dbx, Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


mqtbldrsx wrote:
Yesterday I was cleaning up old emails and deleting both out of the Inbox
and Sent Boxes. All of a sudden, I could not delete anymore. What
happened? I get a box saying "The message could not be deleted."
Something seems to have gotten hung up.

mqtbldrsx wrote:
Yesterday I was cleaning up old emails and deleting both out of the Inbox and
Sent Boxes. All of a sudden, I could not delete anymore. What happened? I
get a box saying "The message could not be deleted." Something seems to have
gotten hung up.