If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
ERROR Message during Setup of Microsoft Office 2007
I need help, and I've emailed Microsoft several times and now they tell me
its a technical problem they cannont help me. Anyways this is my thing. I got a used computer that has Windows XP which is why I got it I have to have XP for college. I have a c.d that I'm trying to install Microsoft Office 2007 on it, its a free trial for class. Once I enter my key code and referral key it starts to install and before it even gets a progress bar it says "Microsoft Office Professional 2007 Subscription encountered an error during setup." That's it.. Thats all the info I get. One guy named Tim from Microsoft told me that apparently this computer had previous Office Trials installed and used and to delete those files. Okay right, no big deal. So I did a computer search for the file and/or folder, and even looked in the control panel. There's no file or folder called Microsoft Office, or Office, nothing. Its all been deleted already by previous owner before he sold it to me. He deleted almost everything, I had to do several updates for my XP. PLEASE help me. I cannot afford to buy the whole software which at my local walmart is $150 bucks. I have to have this program for my classes. Microsoft guy told me to download a free trial from their website so I'd have a new key code to try, and that did the exact same error. Please help me. I have Windows XP and trying to Install Microsoft Office 2007. Thanks |
#2
|
|||
|
|||
ERROR Message during Setup of Microsoft Office 2007
Amanda
Did you look in Add\Remove. Remove everything referenced to Office from your computer (even what you tried to install today) and then try the install again. Read below And see this and implement http://support.microsoft.com/kb/928218 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Amanda" wrote in message ... I need help, and I've emailed Microsoft several times and now they tell me its a technical problem they cannont help me. Anyways this is my thing. I got a used computer that has Windows XP which is why I got it I have to have XP for college. I have a c.d that I'm trying to install Microsoft Office 2007 on it, its a free trial for class. Once I enter my key code and referral key it starts to install and before it even gets a progress bar it says "Microsoft Office Professional 2007 Subscription encountered an error during setup." That's it.. Thats all the info I get. One guy named Tim from Microsoft told me that apparently this computer had previous Office Trials installed and used and to delete those files. Okay right, no big deal. So I did a computer search for the file and/or folder, and even looked in the control panel. There's no file or folder called Microsoft Office, or Office, nothing. Its all been deleted already by previous owner before he sold it to me. He deleted almost everything, I had to do several updates for my XP. PLEASE help me. I cannot afford to buy the whole software which at my local walmart is $150 bucks. I have to have this program for my classes. Microsoft guy told me to download a free trial from their website so I'd have a new key code to try, and that did the exact same error. Please help me. I have Windows XP and trying to Install Microsoft Office 2007. Thanks |
Thread Tools | |
Display Modes | |
|
|