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Faxing from Win2K - OK on one PC, not on the other
Hi All,
We need to fax from PC #2 but faxing only works from PC #1. Both PCs run Win2K with SP4 and I can't find what's different. Using an external fax modem and the Win2k fax service and fax queue on PC #1, faxes are sent successfully, either by File/Print to the fax queue with the wizard, or from Outlook. Using the same modem and phone line on PC #2 and the identical software setup and process, sending faxes fails every time. The modem dials, the fax machine answers, then after about 15-20 seconds the connection drops with a transmission error. It appears that the fax modem and fax machine's modem can't get start up communication - but only when PC #2 is used. I have compared versions of all exe's, .dll's and drivers that I could identify that might be implicated, hoping that an old file was sitting somewhere it shouldn't be, but no differences were found. (This doesn't mean I have checked all the right files of course!). Also the modem works fine on both PCs for non-fax use. The modem properties in Control Panel / Phone and Modem Options / Advanced / General are identical on both machines (57600 / Sandard EC / Compression enabled / Hardware flow control). Any suggestions on what to try or check will be very much appreciated. Cheers, Scott |
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