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#1
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PC repaired,lost disc- need complete reinstall of MOSE2003
My pc crashed and was rebuilt in 12/06 I previously had MO 2002 and 2003-
Office standard edition loaded on my pc. I lost all my original discs in moving. The tech that repaired it reloaded it to factory settings & it worked BUT then I tried MSOffice2007 and started getting " window Installer" popping up all the time & conflicting messages so I had to let it delete some stuff from 2003 and 2002 .Still Installer would keep asking for a 'disc' but they are gone. I deleted 2007 trial but then 2003 keeps trying to reinstall repeatedly all the time and causes pc to freeze.Tried deleting 2003 & now same problem is happening with 2002. I restored 2003 and this installer window is driving me nuts.Is it safe to remove all over MS Office from the pc or will that make my email & other programs not work? I dont know what all it is that is attached to my pc since it was preloaded on my hp computer at time bought. OR IS THERE A WAY TO REPAIR THIS WITHOUT HAVING MY ORIGINAL DISC? Its a home use computer mostly 4 email & art jpegs as I do artwork . That is most important use 4 me as I rarely need office but 4 a letter or envelope to print. |
#2
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PC repaired,lost disc- need complete reinstall of MOSE2003
Did you have retail versions of Office or OEM versions?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "LadyMadonnah" wrote in message ... My pc crashed and was rebuilt in 12/06 I previously had MO 2002 and 2003- Office standard edition loaded on my pc. I lost all my original discs in moving. The tech that repaired it reloaded it to factory settings & it worked BUT then I tried MSOffice2007 and started getting " window Installer" popping up all the time & conflicting messages so I had to let it delete some stuff from 2003 and 2002 .Still Installer would keep asking for a 'disc' but they are gone. I deleted 2007 trial but then 2003 keeps trying to reinstall repeatedly all the time and causes pc to freeze.Tried deleting 2003 & now same problem is happening with 2002. I restored 2003 and this installer window is driving me nuts.Is it safe to remove all over MS Office from the pc or will that make my email & other programs not work? I dont know what all it is that is attached to my pc since it was preloaded on my hp computer at time bought. OR IS THERE A WAY TO REPAIR THIS WITHOUT HAVING MY ORIGINAL DISC? Its a home use computer mostly 4 email & art jpegs as I do artwork . That is most important use 4 me as I rarely need office but 4 a letter or envelope to print. |
#3
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PC repaired,lost disc- need complete reinstall of MOSE2003
I havent a clue. It came on the computer originally and it broke last Dec
2006. I had to have a tech reload windows to factory preset and start over like a new pc but lost all my previous files. The MS Office Edition 2003 was already on the pc when my daughter bought it. It is a hp pavilion x74 with windows xp service pack 2. After it was all reinstalled by the tech store, it seemed to run fine, but I could no longer login at websites for sending email to contacts on them. The window for login to outlook would have a fatal error, so I would copy the addy's from websites and write to them via my msn addy in hotmail. It is more of a nuisance since some websites for email customer service contact have you hit a link but dont show their email addys which always leads me to login at microsoft office outlook passport that gives the fatal error messages. Then Windows Installer popups saying it is trying to install Microsoft Office 2003 and gets so far repeatedly til it his a point wanting the original disc which is lost over a year. I hit cancel every time but it repeats this routing automatically all the time.I minimize it to a corner which at least keeps it out of the way for most of the time, but when I want to load jpegs online, it always pops back in the center of my screen and interferes with downloading pictures and other things. Last week I figured since I rarely use it I would just delete it, but then all that did was bring me back to the 2002 version and that also makes the Window Installer pop ups ~ So then I did a System Restore to put 2003 back where it was but again the Windows Installer keeps popping up and asking for a disc~ I have the same problem with Roxio as that wont let me uninstall without a disc and wont install to use without the disc either- so both programs are just wasting space on my pc and causing conflicts.Sometims the popups name the missing file, so I will try to catch it next time and post the file number here. It says it may be on the computer but I need to browse to find it. I havent a clue where to browse but tried all over the computer then it said it may have been renamed{?} so I downloaded all the updates for 2002 and 2003 and still it is messed up. That is why I wonder if I just delete it all if that would solve the problem but fear what 2003 and 2002 are hooked to. I do use notepad and wordprocessor to write letters sometimes and I dont know if they would be affected if I deleted 2003 & 2002 entirely. Any info you can help me with I would appreciate. Thanks~ LadyMadonnah "JoAnn Paules" wrote: Did you have retail versions of Office or OEM versions? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "LadyMadonnah" wrote in message ... My pc crashed and was rebuilt in 12/06 I previously had MO 2002 and 2003- Office standard edition loaded on my pc. I lost all my original discs in moving. The tech that repaired it reloaded it to factory settings & it worked BUT then I tried MSOffice2007 and started getting " window Installer" popping up all the time & conflicting messages so I had to let it delete some stuff from 2003 and 2002 .Still Installer would keep asking for a 'disc' but they are gone. I deleted 2007 trial but then 2003 keeps trying to reinstall repeatedly all the time and causes pc to freeze.Tried deleting 2003 & now same problem is happening with 2002. I restored 2003 and this installer window is driving me nuts.Is it safe to remove all over MS Office from the pc or will that make my email & other programs not work? I dont know what all it is that is attached to my pc since it was preloaded on my hp computer at time bought. OR IS THERE A WAY TO REPAIR THIS WITHOUT HAVING MY ORIGINAL DISC? Its a home use computer mostly 4 email & art jpegs as I do artwork . That is most important use 4 me as I rarely need office but 4 a letter or envelope to print. |
#4
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PC repaired,lost disc- need complete reinstall of MOSE2003
If it came preinstalled on a different computer, then you had an OEM
version. I would suggest taking your computer back to the tech who reinstalled Office and tell them to fix it right this time. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "LadyMadonnah" wrote in message ... I havent a clue. It came on the computer originally and it broke last Dec 2006. I had to have a tech reload windows to factory preset and start over like a new pc but lost all my previous files. The MS Office Edition 2003 was already on the pc when my daughter bought it. It is a hp pavilion x74 with windows xp service pack 2. After it was all reinstalled by the tech store, it seemed to run fine, but I could no longer login at websites for sending email to contacts on them. The window for login to outlook would have a fatal error, so I would copy the addy's from websites and write to them via my msn addy in hotmail. It is more of a nuisance since some websites for email customer service contact have you hit a link but dont show their email addys which always leads me to login at microsoft office outlook passport that gives the fatal error messages. Then Windows Installer popups saying it is trying to install Microsoft Office 2003 and gets so far repeatedly til it his a point wanting the original disc which is lost over a year. I hit cancel every time but it repeats this routing automatically all the time.I minimize it to a corner which at least keeps it out of the way for most of the time, but when I want to load jpegs online, it always pops back in the center of my screen and interferes with downloading pictures and other things. Last week I figured since I rarely use it I would just delete it, but then all that did was bring me back to the 2002 version and that also makes the Window Installer pop ups ~ So then I did a System Restore to put 2003 back where it was but again the Windows Installer keeps popping up and asking for a disc~ I have the same problem with Roxio as that wont let me uninstall without a disc and wont install to use without the disc either- so both programs are just wasting space on my pc and causing conflicts.Sometims the popups name the missing file, so I will try to catch it next time and post the file number here. It says it may be on the computer but I need to browse to find it. I havent a clue where to browse but tried all over the computer then it said it may have been renamed{?} so I downloaded all the updates for 2002 and 2003 and still it is messed up. That is why I wonder if I just delete it all if that would solve the problem but fear what 2003 and 2002 are hooked to. I do use notepad and wordprocessor to write letters sometimes and I dont know if they would be affected if I deleted 2003 & 2002 entirely. Any info you can help me with I would appreciate. Thanks~ LadyMadonnah "JoAnn Paules" wrote: Did you have retail versions of Office or OEM versions? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "LadyMadonnah" wrote in message ... My pc crashed and was rebuilt in 12/06 I previously had MO 2002 and 2003- Office standard edition loaded on my pc. I lost all my original discs in moving. The tech that repaired it reloaded it to factory settings & it worked BUT then I tried MSOffice2007 and started getting " window Installer" popping up all the time & conflicting messages so I had to let it delete some stuff from 2003 and 2002 .Still Installer would keep asking for a 'disc' but they are gone. I deleted 2007 trial but then 2003 keeps trying to reinstall repeatedly all the time and causes pc to freeze.Tried deleting 2003 & now same problem is happening with 2002. I restored 2003 and this installer window is driving me nuts.Is it safe to remove all over MS Office from the pc or will that make my email & other programs not work? I dont know what all it is that is attached to my pc since it was preloaded on my hp computer at time bought. OR IS THERE A WAY TO REPAIR THIS WITHOUT HAVING MY ORIGINAL DISC? Its a home use computer mostly 4 email & art jpegs as I do artwork . That is most important use 4 me as I rarely need office but 4 a letter or envelope to print. |
#5
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PC repaired,lost disc- need complete reinstall of MOSE2003
Thanks JoAnn.. I guess I better backup my art files to one of those memory
sticks first as the last time the tech fixed it he deleted all my files. He has a shop at his house. I had hoped there was a way to get the file and just load it, but if he is responsible I wil call him and see about bringing it back there[ although i moved and he is 60 miles away- guess it is like murphys law- if something can go wrong it will... lol... Thanks though.. LadyMadonnah "JoAnn Paules" wrote: If it came preinstalled on a different computer, then you had an OEM version. I would suggest taking your computer back to the tech who reinstalled Office and tell them to fix it right this time. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "LadyMadonnah" wrote in message ... I havent a clue. It came on the computer originally and it broke last Dec 2006. I had to have a tech reload windows to factory preset and start over like a new pc but lost all my previous files. The MS Office Edition 2003 was already on the pc when my daughter bought it. It is a hp pavilion x74 with windows xp service pack 2. After it was all reinstalled by the tech store, it seemed to run fine, but I could no longer login at websites for sending email to contacts on them. The window for login to outlook would have a fatal error, so I would copy the addy's from websites and write to them via my msn addy in hotmail. It is more of a nuisance since some websites for email customer service contact have you hit a link but dont show their email addys which always leads me to login at microsoft office outlook passport that gives the fatal error messages. Then Windows Installer popups saying it is trying to install Microsoft Office 2003 and gets so far repeatedly til it his a point wanting the original disc which is lost over a year. I hit cancel every time but it repeats this routing automatically all the time.I minimize it to a corner which at least keeps it out of the way for most of the time, but when I want to load jpegs online, it always pops back in the center of my screen and interferes with downloading pictures and other things. Last week I figured since I rarely use it I would just delete it, but then all that did was bring me back to the 2002 version and that also makes the Window Installer pop ups ~ So then I did a System Restore to put 2003 back where it was but again the Windows Installer keeps popping up and asking for a disc~ I have the same problem with Roxio as that wont let me uninstall without a disc and wont install to use without the disc either- so both programs are just wasting space on my pc and causing conflicts.Sometims the popups name the missing file, so I will try to catch it next time and post the file number here. It says it may be on the computer but I need to browse to find it. I havent a clue where to browse but tried all over the computer then it said it may have been renamed{?} so I downloaded all the updates for 2002 and 2003 and still it is messed up. That is why I wonder if I just delete it all if that would solve the problem but fear what 2003 and 2002 are hooked to. I do use notepad and wordprocessor to write letters sometimes and I dont know if they would be affected if I deleted 2003 & 2002 entirely. Any info you can help me with I would appreciate. Thanks~ LadyMadonnah "JoAnn Paules" wrote: Did you have retail versions of Office or OEM versions? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "LadyMadonnah" wrote in message ... My pc crashed and was rebuilt in 12/06 I previously had MO 2002 and 2003- Office standard edition loaded on my pc. I lost all my original discs in moving. The tech that repaired it reloaded it to factory settings & it worked BUT then I tried MSOffice2007 and started getting " window Installer" popping up all the time & conflicting messages so I had to let it delete some stuff from 2003 and 2002 .Still Installer would keep asking for a 'disc' but they are gone. I deleted 2007 trial but then 2003 keeps trying to reinstall repeatedly all the time and causes pc to freeze.Tried deleting 2003 & now same problem is happening with 2002. I restored 2003 and this installer window is driving me nuts.Is it safe to remove all over MS Office from the pc or will that make my email & other programs not work? I dont know what all it is that is attached to my pc since it was preloaded on my hp computer at time bought. OR IS THERE A WAY TO REPAIR THIS WITHOUT HAVING MY ORIGINAL DISC? Its a home use computer mostly 4 email & art jpegs as I do artwork . That is most important use 4 me as I rarely need office but 4 a letter or envelope to print. |
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