hyperlink issues

I am creating a map of our company, and one of the things I would like to do
would be to create links that allow people to click on a printer and have the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio. However,
when I save it as a web page, the hyperlink doesn't appear to be there. I
have tried saving it under various formats, but with no luck.

Thank you in advance.

I neglected to add that I am working in Visio 2007.

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like to do
would be to create links that allow people to click on a printer and have the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio. However,
when I save it as a web page, the hyperlink doesn't appear to be there. I
have tried saving it under various formats, but with no luck.

Thank you in advance.

Hello Derrick,

A couple of questions:

How did you add the hyperlink to the shape (what menus did you use)?

What format are you outputing to with your Save As Web Page (vml, gif, jpeg
etc.)?

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I neglected to add that I am working in Visio 2007.

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like to
do
would be to create links that allow people to click on a printer and have
the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio.
However,
when I save it as a web page, the hyperlink doesn't appear to be there.
I
have tried saving it under various formats, but with no luck.

Thank you in advance.

I've actually been adding the hyperlink by pressing ctrl+K. As far as the
format goes, I've primarily been outputing as VML (with JPG as the
alternate). I did try all formats yesterday, but none of them seemed to help.
Thanks

"John Goldsmith" wrote:

Hello Derrick,

A couple of questions:

How did you add the hyperlink to the shape (what menus did you use)?

What format are you outputing to with your Save As Web Page (vml, gif, jpeg
etc.)?

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I neglected to add that I am working in Visio 2007.

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like to
do
would be to create links that allow people to click on a printer and have
the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio.
However,
when I save it as a web page, the hyperlink doesn't appear to be there.
I
have tried saving it under various formats, but with no luck.

Thank you in advance.

Hello Derrick,

My assumption is that you're not entering the address correctly, but to
check, have a look at the IT Asset Management example under Help / Sample
Diagrams. This has a very similar setup to the one you're describing and
you can compare the As it works ok for me I'm afraid.

Select your shape and have a look at the Hyperlinks section of the
ShapeSheet by clicking Window / Show ShapeSheet.

Let me know how you get on.

Best regards

John

PS - If that doesn't help, you're welcome to send me the file and I'll take
a look at it for you.

John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I've actually been adding the hyperlink by pressing ctrl+K. As far as the
format goes, I've primarily been outputing as VML (with JPG as the
alternate). I did try all formats yesterday, but none of them seemed to
help.
Thanks

"John Goldsmith" wrote:

Hello Derrick,

A couple of questions:

How did you add the hyperlink to the shape (what menus did you use)?

What format are you outputing to with your Save As Web Page (vml, gif,
jpeg
etc.)?

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I neglected to add that I am working in Visio 2007.

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like
to
do
would be to create links that allow people to click on a printer and
have
the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio.
However,
when I save it as a web page, the hyperlink doesn't appear to be
there.
I
have tried saving it under various formats, but with no luck.

Thank you in advance.

Thanks for introducing me to that area, I didn't realize they had examples
out there.
I haven't attempted to do linking to other sheets, my attempts so far have
all been out to a web page (for example, all of the printers are pointing to
their web management sites).
I'll continue chipping away using these examples.
Thanks,
Derrick

"John Goldsmith" wrote:

Hello Derrick,

My assumption is that you're not entering the address correctly, but to
check, have a look at the IT Asset Management example under Help / Sample
Diagrams. This has a very similar setup to the one you're describing and
you can compare the As it works ok for me I'm afraid.

Select your shape and have a look at the Hyperlinks section of the
ShapeSheet by clicking Window / Show ShapeSheet.

Let me know how you get on.

Best regards

John

PS - If that doesn't help, you're welcome to send me the file and I'll take
a look at it for you.

John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I've actually been adding the hyperlink by pressing ctrl+K. As far as the
format goes, I've primarily been outputing as VML (with JPG as the
alternate). I did try all formats yesterday, but none of them seemed to
help.
Thanks

"John Goldsmith" wrote:

Hello Derrick,

A couple of questions:

How did you add the hyperlink to the shape (what menus did you use)?

What format are you outputing to with your Save As Web Page (vml, gif,
jpeg
etc.)?

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

"Derrick" wrote in message
...
I neglected to add that I am working in Visio 2007.

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like
to
do
would be to create links that allow people to click on a printer and
have
the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio.
However,
when I save it as a web page, the hyperlink doesn't appear to be
there.
I
have tried saving it under various formats, but with no luck.

Thank you in advance.

Derrick,

It may sound like an odd question but what do your page names look like?
There is an undocumented -- or at least little documented -- issue with
page-to-page hyperlinks in Visio. Certain characters that are perfectly legal
in Visio page names will prevent hyperlinks from working. For some characters
the link won't even work in Visio e.g. question mark and slash ; others
affect links in web pages. In general, if you're going to use page-to-page
links, stick to letters, numbers and basic punctuation like hyphen and
underscore.

Also -- and this one is even harder to detect -- make sure there isn't a
space character at the end of a page name. It's virtually invisible but will
prevent page-to-page links from working. I suspect this one is not your
problem because this prevents the link from working in Visio also.

Scott

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like to do
would be to create links that allow people to click on a printer and have the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio. However,
when I save it as a web page, the hyperlink doesn't appear to be there. I
have tried saving it under various formats, but with no luck.

Thank you in advance.

The main shape I've been using as my test has a hyperlink of http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look like?
There is an undocumented -- or at least little documented -- issue with
page-to-page hyperlinks in Visio. Certain characters that are perfectly legal
in Visio page names will prevent hyperlinks from working. For some characters
the link won't even work in Visio e.g. question mark and slash ; others
affect links in web pages. In general, if you're going to use page-to-page
links, stick to letters, numbers and basic punctuation like hyphen and
underscore.

Also -- and this one is even harder to detect -- make sure there isn't a
space character at the end of a page name. It's virtually invisible but will
prevent page-to-page links from working. I suspect this one is not your
problem because this prevents the link from working in Visio also.

Scott

"Derrick" wrote:

I am creating a map of our company, and one of the things I would like to do
would be to create links that allow people to click on a printer and have the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio. However,
when I save it as a web page, the hyperlink doesn't appear to be there. I
have tried saving it under various formats, but with no luck.

Thank you in advance.

It's the characters on the page name tabs in Visio to which I was referring,
not the characters in the hyperlink itself. Although your example of a test
hyperlink confuses me because I thought the non-working hyperlink led to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click "Browse"
next to subaddress; select the target page from the "page" dropdown list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page or did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look like?
There is an undocumented -- or at least little documented -- issue with
page-to-page hyperlinks in Visio. Certain characters that are perfectly legal
in Visio page names will prevent hyperlinks from working. For some characters
the link won't even work in Visio e.g. question mark and slash ; others
affect links in web pages. In general, if you're going to use page-to-page
links, stick to letters, numbers and basic punctuation like hyphen and
underscore.

Also -- and this one is even harder to detect -- make sure there isn't a
space character at the end of a page name. It's virtually invisible but will
prevent page-to-page links from working. I suspect this one is not your
problem because this prevents the link from working in Visio also.

Scott

I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was referring,
not the characters in the hyperlink itself. Although your example of a test
hyperlink confuses me because I thought the non-working hyperlink led to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click "Browse"
next to subaddress; select the target page from the "page" dropdown list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page or did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look like?
There is an undocumented -- or at least little documented -- issue with
page-to-page hyperlinks in Visio. Certain characters that are perfectly legal
in Visio page names will prevent hyperlinks from working. For some characters
the link won't even work in Visio e.g. question mark and slash ; others
affect links in web pages. In general, if you're going to use page-to-page
links, stick to letters, numbers and basic punctuation like hyphen and
underscore.

Also -- and this one is even harder to detect -- make sure there isn't a
space character at the end of a page name. It's virtually invisible but will
prevent page-to-page links from working. I suspect this one is not your
problem because this prevents the link from working in Visio also.

Scott