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Outlook 2007 SMTP - cannot send



 
 
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  #1  
Old August 24th, 2006, 01:45 PM posted to microsoft.public.outlook.installation
[email protected]
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Default Outlook 2007 SMTP - cannot send

I've been using the Outlook 2007 beta since a few weeks. Worked fine.
Last week I started getting problems sending e-mail (receiving still
works just fine). I get this error:


Task - Sending' reported error (0x800CCC78) : 'Cannot
send the message. Verify the e-mail address in your account properties.
The server responded: 535 AUTHENTICATION FAILED'

I have tried everything... even installed Outlook again, to no avail.
If I use Outlook Express or Thunderbird I can send mail without any
problems.

My ISP is Compuserve, smtp.cs.com. Authentication is required for this
smtp server, I have checked these settings with Compuserve customer
service and they are correct. I can use Compuserve webmail without any
problems.

Does anyone have ANY idea what is happening? I would really like to
keep using Outlook 2007 but obviously not being able to send e-mail is
a BIG problem! Should I go back to my old Outlook version???

  #2  
Old September 16th, 2006, 03:00 PM posted to microsoft.public.outlook.installation
Athena [MVP]
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Posts: 3
Default Outlook 2007 SMTP - cannot send

On 24 Aug 2006 05:45:37 -0700 wrote:
Does anyone have ANY idea what is happening? I would really like to
keep using Outlook 2007 but obviously not being able to send e-mail is
a BIG problem!


Look carefully at the settings for the Outgoing server and verify that the box
to use SPA is clear.

--
Athena

 




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