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Can't Download Updates from Office Website
Good Afternoon,
We're running WinXP SP2 and Office 2003. I can't download updates from the office update page. I tried visiting the website and checking for updates, it finds the updates but when it goes to install the updates, it doesn't download the update but reports the installation was unsuccessful. I need to install the SP2 for Office 2003 and the junk email filter. I tried going to the downloads page also and downloading the client file but it tells me page not found when I click on it. I tried the other file KB887616-FULLFILE but it tells me page not found also. I can run updates from the Windows update page with no problems. But the office update page nor none of the office files I can download. Can anyone help? We are using VOIP for our internet connection. Our net connection sometimes is a little slow. We are planning on switch back to DSL or T1 and dropping this VOIP. Do you think this has anything to do with it? Because sometimes when I visit other websites that I know are active, it'll say page not found, then when I hit refresh it will load. Please advise. -- Sincerely, Anthony Smith Power Equipment Company www.peconet.com |
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Can't Download Updates from Office Website
Hi Anthony,
It sounds to me like you have a DNS issue. At least with regard to your receiving intermittent 404 errors. Concerning your Office software, is this happening on more than just one machine? How did you originally install the Office software...was it from a shared Network installation point or by installing from CD on the local machine? "Anthony Smith" wrote: Good Afternoon, We're running WinXP SP2 and Office 2003. I can't download updates from the office update page. I tried visiting the website and checking for updates, it finds the updates but when it goes to install the updates, it doesn't download the update but reports the installation was unsuccessful. I need to install the SP2 for Office 2003 and the junk email filter. I tried going to the downloads page also and downloading the client file but it tells me page not found when I click on it. I tried the other file KB887616-FULLFILE but it tells me page not found also. I can run updates from the Windows update page with no problems. But the office update page nor none of the office files I can download. Can anyone help? We are using VOIP for our internet connection. Our net connection sometimes is a little slow. We are planning on switch back to DSL or T1 and dropping this VOIP. Do you think this has anything to do with it? Because sometimes when I visit other websites that I know are active, it'll say page not found, then when I hit refresh it will load. Please advise. -- Sincerely, Anthony Smith Power Equipment Company www.peconet.com |
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