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#1
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Reinstall 2003 after HDD failure
I have recently suffered a hard disc failure and reinstalled all my data and
programs from a backup. Now when I boot up, I get one box that says that Normal dot is being used by another program or person and do I want to save over the original. This is odd because there's no reason why word should be opening on boot up. Also I get another window on boot up that says that Powerpoint failed to start properly. Again why is it trying to start anyway? This message always appears twice even though I untick the box that asks if I want to retry. Why is this happening? |
#2
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Reinstall 2003 after HDD failure
You have asked "Why is this happening?". The short answer is that because
your office installation is completely corrupted. First you should try the following: 1) Launch either Word or Excel in Office 2003; 2) On the Menu bar, got to HELP, and look for an item called Detect & Repair; 3) click on it and let it try to fix it. when this has finished (it takes about 3 to 4 minutes) then try to launch your troublesome applications and post any error messages you get. In word, also try to go to Tools, SAVE (this is a tab on tools menu). Now make sure the tick marks are only against: Allow background Saves Embed Linguistic data Save AutoRecover (10 Minutes) Embed Smart Tags Hope this helps. "Ken G" wrote in message ... I have recently suffered a hard disc failure and reinstalled all my data and programs from a backup. Now when I boot up, I get one box that says that Normal dot is being used by another program or person and do I want to save over the original. This is odd because there's no reason why word should be opening on boot up. Also I get another window on boot up that says that Powerpoint failed to start properly. Again why is it trying to start anyway? This message always appears twice even though I untick the box that asks if I want to retry. Why is this happening? |
#3
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Reinstall 2003 after HDD failure
Thanks but unfortunately this did not fix the problem. Looks like a full
re-install from the CD is needed. "20100215" wrote: You have asked "Why is this happening?". The short answer is that because your office installation is completely corrupted. First you should try the following: 1) Launch either Word or Excel in Office 2003; 2) On the Menu bar, got to HELP, and look for an item called Detect & Repair; 3) click on it and let it try to fix it. when this has finished (it takes about 3 to 4 minutes) then try to launch your troublesome applications and post any error messages you get. In word, also try to go to Tools, SAVE (this is a tab on tools menu). Now make sure the tick marks are only against: Allow background Saves Embed Linguistic data Save AutoRecover (10 Minutes) Embed Smart Tags Hope this helps. "Ken G" wrote in message ... I have recently suffered a hard disc failure and reinstalled all my data and programs from a backup. Now when I boot up, I get one box that says that Normal dot is being used by another program or person and do I want to save over the original. This is odd because there's no reason why word should be opening on boot up. Also I get another window on boot up that says that Powerpoint failed to start properly. Again why is it trying to start anyway? This message always appears twice even though I untick the box that asks if I want to retry. Why is this happening? . |
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