OE Assist for Wife

At age 90 wife is legally blind but retains some peripheral vision so MS
Office Shortcut Toolbar (Desktop) was set up with Write Message icon at
monitor top right corner so she could access for creating emails.

Have been using XP Home SP3 with OE and IE6; automatic update installed
IE8 a few days ago and created a mess which is now resolved with 2 hours
of free MS support to IE8 (good til December); long sad tale that
doesn't need retelling. Thankfully had Firefox which provided browser
access.

Have IE6 back (never lost OE) but am unable to recreate the Write
Message icon for inclusion on desktop toolbar. Opened Write Message form
from OE, saved to My Documents and then used Send To to create desktop
shortcut. (Have forgotten how I created original MS Toolbar icon which
functioned correctly until this debacle).

Works fine except .... the result is not the Write Message form but an
incoming message form showing From: our computer designator, constant
date/time from today, To: none, blank Subject: and empty text box. The
Reply Sender, Reply All and Forward icons are active but using any one
creates what appears to be a response from our OE.

Suggestions appreciated so wife can again create emails on her own.
Sorry for message length.

Long story short, go to the last link here.

MS06-076: Cumulative security update for Outlook Express
http://support.microsoft.com/kb/923694

You may still have to make a small registry adjustment.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"E/B" wrote in message
...
At age 90 wife is legally blind but retains some peripheral vision so MS
Office Shortcut Toolbar (Desktop) was set up with Write Message icon at
monitor top right corner so she could access for creating emails.

Have been using XP Home SP3 with OE and IE6; automatic update installed
IE8 a few days ago and created a mess which is now resolved with 2 hours
of free MS support to IE8 (good til December); long sad tale that
doesn't need retelling. Thankfully had Firefox which provided browser
access.

Have IE6 back (never lost OE) but am unable to recreate the Write
Message icon for inclusion on desktop toolbar. Opened Write Message form
from OE, saved to My Documents and then used Send To to create desktop
shortcut. (Have forgotten how I created original MS Toolbar icon which
functioned correctly until this debacle).

Works fine except .... the result is not the Write Message form but an
incoming message form showing From: our computer designator, constant
date/time from today, To: none, blank Subject: and empty text box. The
Reply Sender, Reply All and Forward icons are active but using any one
creates what appears to be a response from our OE.

Suggestions appreciated so wife can again create emails on her own.
Sorry for message length.

Please note that your computer is fully patched, E/B, and that you do NOT
need to install ANY updates.

Bruce Hagen wrote:
Long story short, go to the last link here.

MS06-076: Cumulative security update for Outlook Express
http://support.microsoft.com/kb/923694

You may still have to make a small registry adjustment.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651

"E/B" wrote in message
...
At age 90 wife is legally blind but retains some peripheral vision so MS
Office Shortcut Toolbar (Desktop) was set up with Write Message icon at
monitor top right corner so she could access for creating emails.

Have been using XP Home SP3 with OE and IE6; automatic update installed
IE8 a few days ago and created a mess which is now resolved with 2 hours
of free MS support to IE8 (good til December); long sad tale that
doesn't need retelling. Thankfully had Firefox which provided browser
access.

Have IE6 back (never lost OE) but am unable to recreate the Write
Message icon for inclusion on desktop toolbar. Opened Write Message form
from OE, saved to My Documents and then used Send To to create desktop
shortcut. (Have forgotten how I created original MS Toolbar icon which
functioned correctly until this debacle).

Works fine except .... the result is not the Write Message form but an
incoming message form showing From: our computer designator, constant
date/time from today, To: none, blank Subject: and empty text box. The
Reply Sender, Reply All and Forward icons are active but using any one
creates what appears to be a response from our OE.

Suggestions appreciated so wife can again create emails on her own.
Sorry for message length.

Thanks for the update. Did find I was being told the updates were either
not available due to them being for SP2 and we are at the SP3 level,
but Bruce's referral to Tom Koch's registry change won the day. Back to
normal.
Appreciate assists from all; wife will be happy.

"PA Bear [MS MVP]" wrote in message
...
: Please note that your computer is fully patched, E/B, and that you do
NOT
: need to install ANY updates.
:
: Bruce Hagen wrote:
: Long story short, go to the last link here.
:
: MS06-076: Cumulative security update for Outlook Express
: http://support.microsoft.com/kb/923694
:
: You may still have to make a small registry adjustment.
:
: To complete the fix for .eml templates, a registry change is needed.
See:
: http://support.microsoft.com/kb/918766
:
: Tom Koch also has this information at his site, along with a
downloadable
: Zip file to do the registry change for you. See:
: http://www.insideoe.com/#kb918651
:
: "E/B" wrote in message
: ...
: At age 90 wife is legally blind but retains some peripheral vision
so MS
: Office Shortcut Toolbar (Desktop) was set up with Write Message
icon at
: monitor top right corner so she could access for creating emails.
:
: Have been using XP Home SP3 with OE and IE6; automatic update
installed
: IE8 a few days ago and created a mess which is now resolved with 2
hours
: of free MS support to IE8 (good til December); long sad tale that
: doesn't need retelling. Thankfully had Firefox which provided
browser
: access.
:
: Have IE6 back (never lost OE) but am unable to recreate the Write
: Message icon for inclusion on desktop toolbar. Opened Write Message
form
: from OE, saved to My Documents and then used Send To to create
desktop
: shortcut. (Have forgotten how I created original MS Toolbar icon
which
: functioned correctly until this debacle).
:
: Works fine except .... the result is not the Write Message form but
an
: incoming message form showing From: our computer designator,
constant
: date/time from today, To: none, blank Subject: and empty text box.
The
: Reply Sender, Reply All and Forward icons are active but using any
one
: creates what appears to be a response from our OE.
:
: Suggestions appreciated so wife can again create emails on her own.
: Sorry for message length.
:

You're welcome. I recently reinstalled my XP/SP2 and immediately installed
SP3 and all its updates and do not have the template issue. There /was/ a
fix somewhere along the line that seems to be missing for you.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"E/B" wrote in message
...
Thanks for the update. Did find I was being told the updates were either
not available due to them being for SP2 and we are at the SP3 level,
but Bruce's referral to Tom Koch's registry change won the day. Back to
normal.
Appreciate assists from all; wife will be happy.

"PA Bear [MS MVP]" wrote in message
...
: Please note that your computer is fully patched, E/B, and that you do
NOT
: need to install ANY updates.
:
: Bruce Hagen wrote:
: Long story short, go to the last link here.
:
: MS06-076: Cumulative security update for Outlook Express
: http://support.microsoft.com/kb/923694
:
: You may still have to make a small registry adjustment.
:
: To complete the fix for .eml templates, a registry change is needed.
See:
: http://support.microsoft.com/kb/918766
:
: Tom Koch also has this information at his site, along with a
downloadable
: Zip file to do the registry change for you. See:
: http://www.insideoe.com/#kb918651
:
: "E/B" wrote in message
: ...
: At age 90 wife is legally blind but retains some peripheral vision
so MS
: Office Shortcut Toolbar (Desktop) was set up with Write Message
icon at
: monitor top right corner so she could access for creating emails.
:
: Have been using XP Home SP3 with OE and IE6; automatic update
installed
: IE8 a few days ago and created a mess which is now resolved with 2
hours
: of free MS support to IE8 (good til December); long sad tale that
: doesn't need retelling. Thankfully had Firefox which provided
browser
: access.
:
: Have IE6 back (never lost OE) but am unable to recreate the Write
: Message icon for inclusion on desktop toolbar. Opened Write Message
form
: from OE, saved to My Documents and then used Send To to create
desktop
: shortcut. (Have forgotten how I created original MS Toolbar icon
which
: functioned correctly until this debacle).
:
: Works fine except .... the result is not the Write Message form but
an
: incoming message form showing From: our computer designator,
constant
: date/time from today, To: none, blank Subject: and empty text box.
The
: Reply Sender, Reply All and Forward icons are active but using any
one
: creates what appears to be a response from our OE.
:
: Suggestions appreciated so wife can again create emails on her own.
: Sorry for message length.
:

YW for both of us & thanks for your feedback.

E/B wrote:
Thanks for the update. Did find I was being told the updates were either
not available due to them being for SP2 and we are at the SP3 level,
but Bruce's referral to Tom Koch's registry change won the day. Back to
normal.
Appreciate assists from all; wife will be happy.

"PA Bear [MS MVP]" wrote in message
...
Please note that your computer is fully patched, E/B, and that you do NOT
need to install ANY updates.

Bruce Hagen wrote:
Long story short, go to the last link here.

MS06-076: Cumulative security update for Outlook Express
http://support.microsoft.com/kb/923694

You may still have to make a small registry adjustment.

To complete the fix for .eml templates, a registry change is needed.
See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a
downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651

"E/B" wrote in message
...
At age 90 wife is legally blind but retains some peripheral vision so
MS
Office Shortcut Toolbar (Desktop) was set up with Write Message icon at
monitor top right corner so she could access for creating emails.

Have been using XP Home SP3 with OE and IE6; automatic update installed
IE8 a few days ago and created a mess which is now resolved with 2
hours
of free MS support to IE8 (good til December); long sad tale that
doesn't need retelling. Thankfully had Firefox which provided browser
access.

Have IE6 back (never lost OE) but am unable to recreate the Write
Message icon for inclusion on desktop toolbar. Opened Write Message
form
from OE, saved to My Documents and then used Send To to create desktop
shortcut. (Have forgotten how I created original MS Toolbar icon which
functioned correctly until this debacle).

Works fine except .... the result is not the Write Message form but an
incoming message form showing From: our computer designator, constant
date/time from today, To: none, blank Subject: and empty text box. The
Reply Sender, Reply All and Forward icons are active but using any one
creates what appears to be a response from our OE.

Suggestions appreciated so wife can again create emails on her own.
Sorry for message length.