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Office Professional '07 UPGRADE
I was doing an upgrade from Office Pro '03 to '07, and hit an error calling
for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade installed and running, and have the Installation Support Files missing. It seems that one must REINSTALL the qualified base to ensure the files are in place to support the Upgrade. Why would MSoft assume that people would keep CAB files after an aplication is installed and running? If a file inside of a CAB is needed, then it ought to be installed already, not extracted from the CAB during an Upgrade. MSoft must hate its customers. On the other hand, I could have made $150 to install the upgrade if this was a paying customer instead of a family member. |
#2
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Office Professional '07 UPGRADE
You can avoid the pain by ensuring that MSOCache (hidden folder on your
HD) is not deleted after the installation is completed. Most people, on the advise from Susie Rammy (c**k S**ker with ego) always deletes these cache files and so updates will never go smoothly. Why M$ needs these old files only the god will know but since we are all hostage of M$ products, there is nothing we can do about it. hth Jeff Strickland wrote: I was doing an upgrade from Office Pro '03 to '07, and hit an error calling for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade installed and running, and have the Installation Support Files missing. It seems that one must REINSTALL the qualified base to ensure the files are in place to support the Upgrade. Why would MSoft assume that people would keep CAB files after an aplication is installed and running? If a file inside of a CAB is needed, then it ought to be installed already, not extracted from the CAB during an Upgrade. MSoft must hate its customers. On the other hand, I could have made $150 to install the upgrade if this was a paying customer instead of a family member. |
#3
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Office Professional '07 UPGRADE
Its never been the case with an Office Upgrade installation, that it
requires the qualifying version to be installed. You simply need the earlier cd available during the upgrade installation "Jeff Strickland" wrote in message ... I was doing an upgrade from Office Pro '03 to '07, and hit an error calling for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade installed and running, and have the Installation Support Files missing. It seems that one must REINSTALL the qualified base to ensure the files are in place to support the Upgrade. Why would MSoft assume that people would keep CAB files after an aplication is installed and running? If a file inside of a CAB is needed, then it ought to be installed already, not extracted from the CAB during an Upgrade. MSoft must hate its customers. On the other hand, I could have made $150 to install the upgrade if this was a paying customer instead of a family member. |
#4
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Office Professional '07 UPGRADE
Jeff See the following for possible fix http://support.microsoft.com/kb/818234/en-us -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jeff Strickland" wrote in message ... I was doing an upgrade from Office Pro '03 to '07, and hit an error calling for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade installed and running, and have the Installation Support Files missing. It seems that one must REINSTALL the qualified base to ensure the files are in place to support the Upgrade. Why would MSoft assume that people would keep CAB files after an aplication is installed and running? If a file inside of a CAB is needed, then it ought to be installed already, not extracted from the CAB during an Upgrade. MSoft must hate its customers. On the other hand, I could have made $150 to install the upgrade if this was a paying customer instead of a family member. |
#5
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Office Professional '07 UPGRADE
I did not have the CD available. I have a CD that meets the requirement, but
it wasn't available. I did have an operating Office Suite though, so I'm thinking that the Upgrade ought to have worked. "DL" wrote in message ... Its never been the case with an Office Upgrade installation, that it requires the qualifying version to be installed. You simply need the earlier cd available during the upgrade installation "Jeff Strickland" wrote in message ... I was doing an upgrade from Office Pro '03 to '07, and hit an error calling for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied the file from another machine to the TEMP folder, then another CAB, then another. I'm not sure where the files went, but I had them on another machine so I copied the entire folder from one machine to the other, and the upgrade finished okay. It ran a bit on the slow side, but I'm thinking this is a hardware issue not a file location issue. It's a bit of a pain to have the qualified base for an upgrade installed and running, and have the Installation Support Files missing. It seems that one must REINSTALL the qualified base to ensure the files are in place to support the Upgrade. Why would MSoft assume that people would keep CAB files after an aplication is installed and running? If a file inside of a CAB is needed, then it ought to be installed already, not extracted from the CAB during an Upgrade. MSoft must hate its customers. On the other hand, I could have made $150 to install the upgrade if this was a paying customer instead of a family member. |
#6
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Office Professional '07 UPGRADE
"Peter Foldes" wrote in message ... Jeff See the following for possible fix http://support.microsoft.com/kb/818234/en-us -- Peter My condition under the CAUSE is that I was installing an Upgrade to Office '07 to an existing installation of Office '03, and the Installation Files for '03 had been removed from the machine. The specified remedy is to get the '03 Installation CD. Another remedy is to copy the CAB files from another installation of Office '03 to the specified folder pointed to by the error message. If the files are only needed for installation and not for use of the Office Suite, then they ought not be required for the Upgrade. That's the point of this. Software engineers should be cognizant of the fact that the stuff they are installing today needs to stand on its own. If the program is an upgrade, then they need to scour the machine for a qualified base of the upgrade, but then provide all of the necessary files that the new program needs. The writers of today have no way to know that the CD from the previous installation is available any longer, and they should assume that the un-needed installation files from the qualified base had been removed long ago. It's completely fair that they seek a qualified basis if the Upgrade Package, but once that basis is established, then the new program MUST provide all of the components that it needs, and not require the customer to provide files that may not exist any longer. Microsoft OFFERS to remove the unneeded Installation Files at the end of the Office installation. The Upgrade should not look for stuff that Microsoft removes upon completion of the previous version's installation process. This is the same argument that I've been making for years about Free Trials that have to be uninstalled by people with no clue how to uninstall anything. The Free Trial come preloaded, and MSoft writers should be able to uninstall transparently so that the customer does not have to struggle with this crap for hours and then post here, just to have some MVP drill them about the OS and Version, or whatever. If MSoft is going to route the phone calls to India, it ought to make the installation wizard recognize MSoft products that are being replaced by the wizard, and take care of the "problem" long before there is an urge to scream at the telephone. WIZARD Hmmm, I'm installing Office Suite today. Hmmm. Oh, there's a Trial Version of Office already here, I gotta take that out first. I better tell the User. USER (Reading a message that says there is a Free Trial Version that will be uninstalled before the Installation Wizard can proceed -- OK or BACK click one) Clicks OK WIZARD Message Deleting pre-loaded free trial version of the Office Suite. Your computer will automatically reboot and resume the Installation ... There is no reason from a technology perspective that 99% of the free trial versions can't be automatically uninstalled when the full version is going in. No reason at all. Well, one reason. The writers did not write well, but that's not a fault of the technology ... |
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