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Not able to re-enter product key



 
 
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  #1  
Old February 8th, 2010, 08:56 PM posted to microsoft.public.office.setup
Leeni
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Posts: 2
Default Not able to re-enter product key

Hi there.... i entered a product key into my microsoft pre installed
excel.....unfortunatley it wasnt the correct one and had been used before. I
have now found the correct product key...but i dont have the option of
re-entering it. 2 options come up... *i want to activate the software online*
and * i want to activate the software by telephone* The first option stops
and tells me the product key has been used before......the second option asks
for confirmation code!! I have many assignments in.....help needed
asap!!!!!!!!!!!

Thank You!
  #2  
Old February 9th, 2010, 01:01 AM posted to microsoft.public.office.setup
Peter Foldes
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Posts: 3,300
Default Not able to re-enter product key

leeni

You have a Trial version of Excel or a Office Suite. You need to purchase a Retail
version. Your issue stems from trying to activate a Trial version which has expired
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"leeni" wrote in message
...
Hi there.... i entered a product key into my microsoft pre installed
excel.....unfortunatley it wasnt the correct one and had been used before. I
have now found the correct product key...but i dont have the option of
re-entering it. 2 options come up... *i want to activate the software online*
and * i want to activate the software by telephone* The first option stops
and tells me the product key has been used before......the second option asks
for confirmation code!! I have many assignments in.....help needed
asap!!!!!!!!!!!

Thank You!


 




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