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#1
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GPO problem changing OST path in Outlook 2003
Hi,
I've a GPO in place for Outlook 2003 & 2007 to redirect its PST file. But this causes a problem with the OST file in that it will follow the same path. So I added a setting to direct the OST to its default location of "%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook". I find that Outlook 2007 has no problem with this GPO when Outlook is first initialized for a new user. But the Outlook 2003 users do have a problem. In 2007, the "Offline Folder File Settings" accepts the GPO and converts it as shown he C:\Users\User Name\AppData\Local\Microsoft\Outlook\outlook.ost In 2003 however, I would expect the "Offline Folder File Settings" to be the following: C:\Documents and Settings\User Name\Local Settings\Application Data\Microsoft\Outlook\outlook.ost But instead, it is: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook Upon clicking the "browse" button in the "Offline Folder File Settings" window, the path above will resolve to what it should be and things will be fine from that point forward. Does anyone have a solution to this Outlook 2003 initial setup problem? Thanks! --- Bob |
#2
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GPO problem changing OST path in Outlook 2003
Hello Bob,
From the description, it seems that your deployment does not resolve the environment variable %USERPROFILE%. I can reproduce it when I add a String Value (REG_SZ) named ForceOSTPath with variable %URSERPROFILE% to the following registry location: HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook We can resolve the issue by add an Expandable String Value (REG_EXPAND_SZ) also named ForceOSTPath. I hope it will be helpful. Please let me know if it will resolve your problem. Sincerely, Robert Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. |
#3
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GPO problem changing OST path in Outlook 2003
Hello Bob,
How's everything going? I'm wondering if the suggestion has helped or if you have any further questions. Please feel free to let me know if I can assist further. Sincerely, Robert Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. |
#4
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GPO problem changing OST path in Outlook 2003
Robert,
Are you saying that Outlook ADM file is defective and that I should write a custom GPO? Thanks! Bob. |
#5
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GPO problem changing OST path in Outlook 2003
Hi Bob,
Because the registry value is REG_SZ, Windows cannot expand the environment variable. You can refer the following KB articles for more information. Error message when you start Outlook 2003: "Unable to open your default e-mail folders" http://support.microsoft.com/kb/917383 You cannot specify a separate folder to store the .ost file when you use the ForcePSTPath value in Outlook 2003 http://support.microsoft.com/kb/896591 If you have any questions on it, please feel free to reply again. Have a nice weekend! Sincerely, Robert Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. |
#6
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GPO problem changing OST path in Outlook 2003
Okay, thanks. I now understand. I took a look at the "working" Outlook 2007
ADM and found it in fact had the missing line that is required. I therefore modifed the "failing" Outlook 2003 ADM as follows: -------------------------------------------------------------------------------------------- POLICY "Default location for OST files" KEYNAME Software\Policies\Microsoft\Office\11.0\Outlook PART "Enter the path where OST files should be stored locally" EDITTEXT VALUENAME ForceOSTPath EXPANDABLETEXT END PART END POLICY -------------------------------------------------------------------------------------------- The correction is to add the extra line with text "EXPANDABLETEXT". p.s. Although I didn't see this cause a problem with the PST location, the Outlook 2007 ADM uses EXPANDABLETEXT on that also, so I did the same in the Outlook 2003 ADM. Thanks, you help greatly! Bob. |
#7
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GPO problem changing OST path in Outlook 2003
Hi Bob,
From your feedback and additional information, I know you have understood the cause and got the problem fixed. I believe it will benefit many other customers browsing the newsgroup with the same problem. If you have any other questions, feel free to post back. I'll try my best to help. :-) Have a nice day! Sincerely, Robert Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. |
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