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Word shuts down when attempting Outlook address mail merge



 
 
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  #1  
Old August 17th, 2009, 04:55 PM posted to microsoft.public.word.mailmerge.fields
Earthman
external usenet poster
 
Posts: 8
Default Word shuts down when attempting Outlook address mail merge

I have been using MS Word to merge Outlook addresses on envelopes for years.
But now, for reasons unknown, when I open my template merge document, or for
that matter when I create a new one from scratch, MS Word immediately shuts
down when I try to access the Outlook addresses (Ribbon Mailings tab: Select
recipeints: Select from Outlook contacts...). This is recent - after loading
MSO2007 SP2.

I saw one previous posting in this regard, but the correction was SP2, which
I have already done. I have also checked the Registry with respect to the
article at http://support.microsoft.com/kb/918792, and everything appears as
expected.

I am running MS Office 2007 Pro SP2 on Windows XP Pro.

Anyone know anything about this?
  #2  
Old August 17th, 2009, 09:46 PM posted to microsoft.public.word.mailmerge.fields
Doug Robbins - Word MVP
external usenet poster
 
Posts: 8,239
Default Word shuts down when attempting Outlook address mail merge

Try initiating the merge from Outlook.

See the "Mailmerge from Outlook" item on fellow MVP Graham Mayor's website
at:
http://www.gmayor.com/mailmerge_from_outlook.htm


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com
"Earthman" wrote in message
...
I have been using MS Word to merge Outlook addresses on envelopes for
years.
But now, for reasons unknown, when I open my template merge document, or
for
that matter when I create a new one from scratch, MS Word immediately
shuts
down when I try to access the Outlook addresses (Ribbon Mailings tab:
Select
recipeints: Select from Outlook contacts...). This is recent - after
loading
MSO2007 SP2.

I saw one previous posting in this regard, but the correction was SP2,
which
I have already done. I have also checked the Registry with respect to the
article at http://support.microsoft.com/kb/918792, and everything appears
as
expected.

I am running MS Office 2007 Pro SP2 on Windows XP Pro.

Anyone know anything about this?


 




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