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After installing MS Outlook 2000 PC hangs up on desktop with not i
I installed MS Outlook 2000 and there was an error and it asked me to run set
up again but before I did that I went into the registry and under SOFTWARE deleted the key for this product. Then I reinstalled Outook and restarted the pc and it boots normally but when it gets to the desktop it seems to hang. The mouse is stll active but no icons appear and I cannot access the start menu. I then tried to start up in SAFE MODE but the screen appeared gray and showed nothing but "safe mode" at the bottom. I am able to access the bios settings and the F10 safe mode screen will come up but nothing I do there seems to make any difference at all. The result is the same.... the pc boots to desktop and hang without icons or start button... but the mouse works. Any idea on how I can fix this or even restore the pc to it's last good config or even to the factory settings. Keep in mind that I do not have a disk for ME. It came installed and I got the pc from a family member. Thanks, Kandi |
#2
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After installing MS Outlook 2000 PC hangs up on desktop with not i
You need to post to a group that supports your o/s, ME, for how to recover
"Bonniesgirl" wrote in message ... I installed MS Outlook 2000 and there was an error and it asked me to run set up again but before I did that I went into the registry and under SOFTWARE deleted the key for this product. Then I reinstalled Outook and restarted the pc and it boots normally but when it gets to the desktop it seems to hang. The mouse is stll active but no icons appear and I cannot access the start menu. I then tried to start up in SAFE MODE but the screen appeared gray and showed nothing but "safe mode" at the bottom. I am able to access the bios settings and the F10 safe mode screen will come up but nothing I do there seems to make any difference at all. The result is the same.... the pc boots to desktop and hang without icons or start button... but the mouse works. Any idea on how I can fix this or even restore the pc to it's last good config or even to the factory settings. Keep in mind that I do not have a disk for ME. It came installed and I got the pc from a family member. Thanks, Kandi |
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