After Windows XP SP2 install, how to open Word 2003 files?

After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word
2003 files (documents)?

Before installing Windows XP Service Pack ( SP2 ), my environment was
composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had
many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ).

I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003.

After installing Windows XP SP2, I can create, close, and open newly created
Word 2003 documents.
I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents.

When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I only
see unreadable "stuff" ( not the origonal English text of the document ).

I noted the following for the pre SP2 install and the post SP2 install files
for Word 2003 "files" ( documents ):
If I right click on the Word 2003 file name and then click on Properties, I
see the following:
1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and
"SUMMARY").
2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM",
and "SUMMARY" ).
What is the significance of this difference?????

Questions:
1) Do I go back to my pre SP2 environment?
2) Do I abandon my "old" Word documents?
3)Do I move my "old" files to another system that does not have SP2
installed and see what happens?

Thank you.

The usual cause for this kind of problem is a conflict with the Office
Plug-in in Norton AntiVirus; disabling the plug-in usually solves the
problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Mike D" wrote in message
...
After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word
2003 files (documents)?

Before installing Windows XP Service Pack ( SP2 ), my environment was
composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had
many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ).

I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003.

After installing Windows XP SP2, I can create, close, and open newly
created
Word 2003 documents.
I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents.

When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I
only
see unreadable "stuff" ( not the origonal English text of the document ).

I noted the following for the pre SP2 install and the post SP2 install
files
for Word 2003 "files" ( documents ):
If I right click on the Word 2003 file name and then click on Properties,
I
see the following:
1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and
"SUMMARY").
2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM",
and "SUMMARY" ).
What is the significance of this difference?????

Questions:
1) Do I go back to my pre SP2 environment?
2) Do I abandon my "old" Word documents?
3)Do I move my "old" files to another system that does not have SP2
installed and see what happens?

Thank you.

I do not have Norton installed. I do use McAfee AntiVirus.

"Suzanne S. Barnhill" wrote:

The usual cause for this kind of problem is a conflict with the Office
Plug-in in Norton AntiVirus; disabling the plug-in usually solves the
problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Mike D" wrote in message
...
After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word
2003 files (documents)?

Before installing Windows XP Service Pack ( SP2 ), my environment was
composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had
many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ).

I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003.

After installing Windows XP SP2, I can create, close, and open newly
created
Word 2003 documents.
I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents.

When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I
only
see unreadable "stuff" ( not the origonal English text of the document ).

I noted the following for the pre SP2 install and the post SP2 install
files
for Word 2003 "files" ( documents ):
If I right click on the Word 2003 file name and then click on Properties,
I
see the following:
1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and
"SUMMARY").
2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM",
and "SUMMARY" ).
What is the significance of this difference?????

Questions:
1) Do I go back to my pre SP2 environment?
2) Do I abandon my "old" Word documents?
3)Do I move my "old" files to another system that does not have SP2
installed and see what happens?

Thank you.