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Problem with re-installing Office Home and Student 2007
I am trying to re-install Office 2007 after a hard drive failure. When I run
the setup programme I get the message "Microsoft Setup Bootstrapper has stopped working". Can anyone help me with a way to overcome this? |
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Problem with re-installing Office Home and Student 2007
"makkih" wrote in message ... I am trying to re-install Office 2007 after a hard drive failure. When I run the setup programme I get the message "Microsoft Setup Bootstrapper has stopped working". Can anyone help me with a way to overcome this? Do you have your operating system fully updated (what version of Windows are you using and it's service pack level?) Have you totally reinstalled drivers for all your operating system? You may want to read: http://support.microsoft.com/kb/975735 "Description of the hotfix package for the 2007 Office system (Osetup-x-none.msp): October 27, 2009" |
#3
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Problem with re-installing Office Home and Student 2007
Thanks for your response and apologies for the delay in my following up. I am
on Vista SP2 and all my drivers have been updated. The hotfix you linked is for uninstall and needs to have office loaded for it to download. I cannot find any other reference or link to setup bootstrapper on the microsoft website. -- oldbugger "LVTravel" wrote: "makkih" wrote in message ... I am trying to re-install Office 2007 after a hard drive failure. When I run the setup programme I get the message "Microsoft Setup Bootstrapper has stopped working". Can anyone help me with a way to overcome this? Do you have your operating system fully updated (what version of Windows are you using and it's service pack level?) Have you totally reinstalled drivers for all your operating system? You may want to read: http://support.microsoft.com/kb/975735 "Description of the hotfix package for the 2007 Office system (Osetup-x-none.msp): October 27, 2009" . |
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