To free disk space, OE can compact massage, this can take a few mi

Yup, the same date and time.

"Michael Santovec" wrote:

That is interesting.

It does seem to confirm that whatever is causing the problem is loading
MSIMN.EXE rather than going straight to one of the DLL files.

It also seems to triggering a restore of the missing file. Perhaps from
C:\WINDOWS\ServicePackFiles\i386\msimn.exe

Does the restored file show the same date/time as the renamed one?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Meehailam" wrote in message
...
Whenever I rename the msimn.exe to something else, it will recreate
another
msimn.exe when the prompt pop up. Very strange.



"Michael Santovec" wrote:

Do you have the folder?

"C:\Program Files\Outlook Express"

If so, are there any files in it?

If you see the program MSIMN.EXE there, try renaming it to MSIMN.XXX
and
see what happens.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Meehailam" wrote in message
...
Hi Bruce,

Thanks for the suggestion. I followed the instruction and done all
suggested, but the OE still coming back to haunt me altough I had
already
disable it and deleted the identities folder (after rebooting the
identity
folder seems to recreate again). And the prompt still coming out as
usual.

Any other idea?

"Bruce Hagen" wrote:

I don't use it, but look in the Control Panel | Add/Remove
Programs.
I
imagine it would be there.

If you are not using OE and do not plan on using it in the near
future, try
the following to stop the prompt:

Control Panel | Add/Remove Programs | Add/Remove Windows
Components.
Uncheck
Outlook Express, reboot and test it.

If that does not do it, or you already disabled OE in Add/Remove
Windows
Components, re-enable it. Delete any and all identities and
message
stores.
Restart your computer and disable OE again.

To get to the identities & message store folders:

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Windows Explorer, you
must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options |
View.

Then follow this path:

C:\Documents and Settings\Your User Name\Local
Settings\Application
Data\Identities\Long string of letters and
numbers\Microsoft\Outlook
Express

Delete the Outlook Express folder and then back up to the identity
and
delete it.

Repeat if you have more identities.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Meehailam" wrote in message
...
Hi,

Not sure about that, how do I check if I did installed WDS? and
if
I did
installed it (actually it is my wife's computer) how do I solve
this
problem?
Thanks for advice.

Mee

"Michael Santovec" wrote:

Have you installed Windows Desktop Search?

Apparently, if its set to index OE, it invisibly opens and
closes
OE
every few minutes in order to the index the OE message store.
After 100
open/closes OE will start prompting you about compacting.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Meehailam" wrote in
message
...
The "To free disk space, OE can...." massage pop up every 10
seconds
to
remind me about it and it is so annoying for the fact that I
don't
even use
OE at all, not even once! I am running WinXP Media Center
with
SP3, I
don't
have this problem previously with SP2. Can some please advice
how to
disable
it, or provide some guide on how to uninstall it (if forced
to).

Thanks.

OK guys, I had managed to solve the problem (for the moment, but hope it will
be for permanent). Followed the advice from Larry, downloaded the RegMon and
it point to some plugin in Nero. So updated the Nero and there gone the
nagging OE popup (so far being about an hour or so with no popup). I will
update again if the popup come up again, otherwise please consider this post
closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled). But after uninstall SP3,
I
notice the prompt doesn't pop-up (however I did not wait for long enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any other
Norton 360 process/service and/or Norton Add-ons, I would DEFINITELY do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and possibly used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove Programs |
Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you successfully check
for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date (still have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom' is
selected/activated and under it 'Choose a default email program' the
'Use
my
current email program' is active but the 'enable access to this program'
is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this blank
or
does it say Outlook Express? [NB: Don't select Outlook Express if it's
not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee

Hi Larry,

Thanks for the tip. I downloaded and installed it, and it point to some
plugin in Nero. So I updated the Nero software and bingo...the popup gone (so
far so good).

Thanks again for the help. Cheers.

"Larry" wrote:

Download RegMon at
http://technet.microsoft.com/en-us/s.../bb896652.aspx.

Run the program and monitor the Compact Count Check registry value by
filtering on Compact Count Check.

This will identify the program that is incrementing this value and you
should be able to take steps to stop it by uninstalling the program or
stopping the service etc..

Larry


"Meehailam" wrote in message
...
Whenever I rename the msimn.exe to something else, it will recreate another
msimn.exe when the prompt pop up. Very strange.



"Michael Santovec" wrote:

Do you have the folder?

"C:\Program Files\Outlook Express"

If so, are there any files in it?

If you see the program MSIMN.EXE there, try renaming it to MSIMN.XXX and
see what happens.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Meehailam" wrote in message
...
Hi Bruce,

Thanks for the suggestion. I followed the instruction and done all
suggested, but the OE still coming back to haunt me altough I had
already
disable it and deleted the identities folder (after rebooting the
identity
folder seems to recreate again). And the prompt still coming out as
usual.

Any other idea?

"Bruce Hagen" wrote:

I don't use it, but look in the Control Panel | Add/Remove Programs.
I
imagine it would be there.

If you are not using OE and do not plan on using it in the near
future, try
the following to stop the prompt:

Control Panel | Add/Remove Programs | Add/Remove Windows Components.
Uncheck
Outlook Express, reboot and test it.

If that does not do it, or you already disabled OE in Add/Remove
Windows
Components, re-enable it. Delete any and all identities and message
stores.
Restart your computer and disable OE again.

To get to the identities & message store folders:

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

Then follow this path:

C:\Documents and Settings\Your User Name\Local Settings\Application
Data\Identities\Long string of letters and numbers\Microsoft\Outlook
Express

Delete the Outlook Express folder and then back up to the identity
and
delete it.

Repeat if you have more identities.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Meehailam" wrote in message
...
Hi,

Not sure about that, how do I check if I did installed WDS? and if
I did
installed it (actually it is my wife's computer) how do I solve
this
problem?
Thanks for advice.

Mee

"Michael Santovec" wrote:

Have you installed Windows Desktop Search?

Apparently, if its set to index OE, it invisibly opens and closes
OE
every few minutes in order to the index the OE message store.
After 100
open/closes OE will start prompting you about compacting.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Meehailam" wrote in message
...
The "To free disk space, OE can...." massage pop up every 10
seconds
to
remind me about it and it is so annoying for the fact that I
don't
even use
OE at all, not even once! I am running WinXP Media Center with
SP3, I
don't
have this problem previously with SP2. Can some please advice
how to
disable
it, or provide some guide on how to uninstall it (if forced to).

Thanks.

What's the name of this plug-in, please?

Meehailam wrote:
OK guys, I had managed to solve the problem (for the moment, but hope it
will be for permanent). Followed the advice from Larry, downloaded the
RegMon and it point to some plugin in Nero. So updated the Nero and there
gone the nagging OE popup (so far being about an hour or so with no
popup).
I will update again if the popup come up again, otherwise please consider
this post closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo
machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled). But after uninstall
SP3, I
notice the prompt doesn't pop-up (however I did not wait for long
enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any
other
Norton 360 process/service and/or Norton Add-ons, I would DEFINITELY
do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and possibly
used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove Programs
|
Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it
contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you successfully
check for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date (still
have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom' is
selected/activated and under it 'Choose a default email program' the
'Use
my
current email program' is active but the 'enable access to this
program' is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express? [NB: Don't select Outlook Express if
it's not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee

Opps... I had already deleted the program and do not know if there is any log
file create by it somewhere which I can check? Well, I don't really pay
attention to the full details of which plugin/plugins but noted that whenever
the popup came on, the RegMon register some access to the folder that have
something like ...nero/plugin/... not being a technical guy, so I didn't
really pay attention to specific file/s that affect it. So I just assume Nero
is the culprit and 1st thing I do is to update it, and there gone my problem.
Sorry that I can't provide specific info on this, my apology.

On another note, I had this same Nero installed on my laptop (running XP Pro
with SP3), but do not suffer the same problem as the desktop. Not sure if it
is machine specific, or OS specific (desktop running XP Media Center). Hope
this little info somehow help.

Thanks.

"PA Bear [MS MVP]" wrote:

What's the name of this plug-in, please?

Meehailam wrote:
OK guys, I had managed to solve the problem (for the moment, but hope it
will be for permanent). Followed the advice from Larry, downloaded the
RegMon and it point to some plugin in Nero. So updated the Nero and there
gone the nagging OE popup (so far being about an hour or so with no
popup).
I will update again if the popup come up again, otherwise please consider
this post closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo
machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled). But after uninstall
SP3, I
notice the prompt doesn't pop-up (however I did not wait for long
enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any
other
Norton 360 process/service and/or Norton Add-ons, I would DEFINITELY
do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and possibly
used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove Programs
|
Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it
contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you successfully
check for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date (still
have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom' is
selected/activated and under it 'Choose a default email program' the
'Use
my
current email program' is active but the 'enable access to this
program' is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express? [NB: Don't select Outlook Express if
it's not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop.

Is a Norton application installed on the laptop?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Opps... I had already deleted the program and do not know if there is any
log file create by it somewhere which I can check? Well, I don't really
pay
attention to the full details of which plugin/plugins but noted that
whenever the popup came on, the RegMon register some access to the folder
that have something like ...nero/plugin/... not being a technical guy, so
I
didn't really pay attention to specific file/s that affect it. So I just
assume Nero is the culprit and 1st thing I do is to update it, and there
gone my problem. Sorry that I can't provide specific info on this, my
apology.

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop. Not sure if
it
is machine specific, or OS specific (desktop running XP Media Center).
Hope
this little info somehow help.

Thanks.

"PA Bear [MS MVP]" wrote:

What's the name of this plug-in, please?

Meehailam wrote:
OK guys, I had managed to solve the problem (for the moment, but hope it
will be for permanent). Followed the advice from Larry, downloaded the
RegMon and it point to some plugin in Nero. So updated the Nero and
there
gone the nagging OE popup (so far being about an hour or so with no
popup).
I will update again if the popup come up again, otherwise please
consider
this post closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo
machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled). But after uninstall
SP3, I
notice the prompt doesn't pop-up (however I did not wait for long
enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make
certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any
other
Norton 360 process/service and/or Norton Add-ons, I would DEFINITELY
do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and possibly
used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove
Programs

Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it
contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you successfully
check for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date (still
have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall
SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer
Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom' is
selected/activated and under it 'Choose a default email program'
the
'Use
my
current email program' is active but the 'enable access to this
program' is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express? [NB: Don't select Outlook Express if
it's not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee

Well, it runs a Symantec Antivirus as well as the Kerio Personal Firewall.
The SP3 was installed at my laptop after I updated the desktop first (that
was when I got to know about SP3 availability). So far no problem with OE on
my laptop (I don't use OE too).

"PA Bear [MS MVP]" wrote:

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop.

Is a Norton application installed on the laptop?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Opps... I had already deleted the program and do not know if there is any
log file create by it somewhere which I can check? Well, I don't really
pay
attention to the full details of which plugin/plugins but noted that
whenever the popup came on, the RegMon register some access to the folder
that have something like ...nero/plugin/... not being a technical guy, so
I
didn't really pay attention to specific file/s that affect it. So I just
assume Nero is the culprit and 1st thing I do is to update it, and there
gone my problem. Sorry that I can't provide specific info on this, my
apology.

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop. Not sure if
it
is machine specific, or OS specific (desktop running XP Media Center).
Hope
this little info somehow help.

Thanks.

"PA Bear [MS MVP]" wrote:

What's the name of this plug-in, please?

Meehailam wrote:
OK guys, I had managed to solve the problem (for the moment, but hope it
will be for permanent). Followed the advice from Larry, downloaded the
RegMon and it point to some plugin in Nero. So updated the Nero and
there
gone the nagging OE popup (so far being about an hour or so with no
popup).
I will update again if the popup come up again, otherwise please
consider
this post closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo
machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled and
reinstalled SP3 (with Norton and Kerio disabled). But after uninstall
SP3, I
notice the prompt doesn't pop-up (however I did not wait for long
enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make
certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any
other
Norton 360 process/service and/or Norton Add-ons, I would DEFINITELY
do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and possibly
used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove
Programs

Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it
contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you successfully
check for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date (still
have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall
SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer
Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom' is
selected/activated and under it 'Choose a default email program'
the
'Use
my
current email program' is active but the 'enable access to this
program' is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express? [NB: Don't select Outlook Express if
it's not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee

One difference is that you're running Norton 360 on the desktop but Symantec
AntiVirus on the laptop...and the latter doesn't include the problematic
SymProtect AFAIK.
--
~PA Bear

Meehailam wrote:
Well, it runs a Symantec Antivirus as well as the Kerio Personal Firewall.
The SP3 was installed at my laptop after I updated the desktop first (that
was when I got to know about SP3 availability). So far no problem with OE
on
my laptop (I don't use OE too).

"PA Bear [MS MVP]" wrote:

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop.

Is a Norton application installed on the laptop?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Opps... I had already deleted the program and do not know if there is
any
log file create by it somewhere which I can check? Well, I don't really
pay
attention to the full details of which plugin/plugins but noted that
whenever the popup came on, the RegMon register some access to the
folder
that have something like ...nero/plugin/... not being a technical guy,
so
I
didn't really pay attention to specific file/s that affect it. So I just
assume Nero is the culprit and 1st thing I do is to update it, and there
gone my problem. Sorry that I can't provide specific info on this, my
apology.

On another note, I had this same Nero installed on my laptop (running XP
Pro
with SP3), but do not suffer the same problem as the desktop. Not sure
if
it
is machine specific, or OS specific (desktop running XP Media Center).
Hope
this little info somehow help.

Thanks.

"PA Bear [MS MVP]" wrote:

What's the name of this plug-in, please?

Meehailam wrote:
OK guys, I had managed to solve the problem (for the moment, but hope
it
will be for permanent). Followed the advice from Larry, downloaded the
RegMon and it point to some plugin in Nero. So updated the Nero and
there
gone the nagging OE popup (so far being about an hour or so with no
popup).
I will update again if the popup come up again, otherwise please
consider
this post closed.

Thanks to everyone for your effort and advice. Cheers.

"Meehailam" wrote:

It is a desktop, Acer Aspire T180 AMD Athlon 64 X2 3800. It is an
Acer
package, so all hardware is Acers'.

"PA Bear [MS MVP]" wrote:

Done all suggested, but still can't solve it. I even uninstalled
and
reinstalled SP3 (with Norton and Kerio disabled).

Is the machine a notebook or a desktop computer? Is it a Lenovo
machine?

Are you using an IBM Rapid Access Keyboard or any keyboard with a
Mail
button on it?
--
~PA Bear


Meehailam wrote:
Done all suggested, but still can't solve it. I even uninstalled
and
reinstalled SP3 (with Norton and Kerio disabled). But after
uninstall
SP3, I
notice the prompt doesn't pop-up (however I did not wait for long
enough
time). Maybe I should just revert back to SP2?

"PA Bear [MS MVP]" wrote:

Uninstalling/reinstalling WinXP SP3 may be worth trying. Make
certain
that
you disable SymProtect and adhere to everything in
http://msmvps.com/blogs/harrywaldron...tallation.aspx
when uninstalling *and* reinstalling!

[If I had installed WinXP SP3 without disabling SymProtect and any
other
Norton 360 process/service and/or Norton Add-ons, I would
DEFINITELY
do
it!]

But please see the below first...

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express?...
It say Outlook Express.

Well, this suggests that, in fact, OE had been enabled and
possibly
used
at
some point in the past. Try the following:

1. Make certain that OE is disabled (unchecked) in Add/Remove
Programs

Add/Remove Windows Components.

2a. In Windows Explorer, navigate to C:\Documents and
Settings\User\Local
Settings\Application Data =this folder & delete the folder it
contains
named Identities.

2b.. Repeat #2a for any other C:\Documents and Settings\Users
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Meehailam wrote:
Hi,

Below is the response to your Qs:

"PA Bear [MS MVP]" wrote:

1. Is your NAV 2006 subscription current and can you
successfully
check for
& install updates manually via Live Update?
Yes, I can update via Live Update and the list is upto date
(still
have
about 2 months before it run out).

2. The fact that NAV (and, possibly, Kerio) was enabled when you
installed
SP3 /may/ have caused this behavior. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

NAV & WinXP SP3
http://windowssecrets.com/2008/05/29...Windows-XP-SP3
http://aumha.net/viewtopic.php?f=62&t=33522
I am reading it right now. Do I have to uninstall and reinstall
SP3?

Mo

= Control Panel | Add/Remove Programs | Set Program Access and
Defaults

Mail: Is Outlook 2003 (already) selected here?
I can't see any 'Mail' there. All I have is 'Computer
Manufacturer',
'Microsoft Window', 'Non Microsoft' and 'Custom' . Only 'Custom'
is
selected/activated and under it 'Choose a default email program'
the
'Use
my
current email program' is active but the 'enable access to this
program' is
not tick/activated.



= Is there a NEWS button anywhere on your Outlook Command Bar
(toolbar)?
None.

= IE Tools | Internet Options | Programs | Newsgroups: Is this
blank
or
does it say Outlook Express? [NB: Don't select Outlook Express
if
it's not
already selected, just look & tell me what you find.]
It say Outlook Express.

Thanks.
Mee