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need help with outgoing emails



 
 
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  #11  
Old April 4th, 2008, 01:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default need help with outgoing emails

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email


  #12  
Old April 4th, 2008, 01:49 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders MS-MVP IE,OE/WM
external usenet poster
 
Posts: 365
Default need help with outgoing emails

Could be a new update to Trend or it could be that you just didn't get an
email that made it mess up until now.

"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.

"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.


  #13  
Old April 4th, 2008, 03:01 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 35
Default need help with outgoing emails

bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system has
no virus software at all and my oe6 will not allow anything to be sent(a test
message to myself) it puts it right away in the outbox folder and gives me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email



  #14  
Old April 4th, 2008, 03:27 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders MS-MVP IE,OE/WM
external usenet poster
 
Posts: 365
Default need help with outgoing emails

"Boo" wrote in message
...
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system
has
no virus software at all and my oe6 will not allow anything to be sent(a
test
message to myself) it puts it right away in the outbox folder and gives me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?



Are you connecting to the Internet through Comcast as your ISP?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

  #15  
Old April 4th, 2008, 03:28 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default need help with outgoing emails

And this is a different error message than you posted in a reply to
Vanguard.

You say you get mail from others, but that is an incoming POP3 issue, and
your problem is an outgoing SMTP issue.

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

How do I set up/configure Outlook Express for Comcast email?
http://www.comcast.net/help/faq/inde...=Emailtop17686
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system
has
no virus software at all and my oe6 will not allow anything to be sent(a
test
message to myself) it puts it right away in the outbox folder and gives me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and
used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad
thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is
what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds
or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude
EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail
and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email




  #16  
Old April 4th, 2008, 03:33 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default need help with outgoing emails

Change the SMTP (outgoing mailserver) port to 587; cf.
http://www.comcast.net:80/help/faq/i...=Emailtop17686
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Boo wrote:
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system
has
no virus software at all and my oe6 will not allow anything to be sent(a
test message to myself) it puts it right away in the outbox folder and
gives me the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and
used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad
thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude
EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail
and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email


  #17  
Old April 4th, 2008, 03:33 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default need help with outgoing emails

[And then I read...]

Bruce Hagen wrote:
And this is a different error message than you posted in a reply to
Vanguard.

You say you get mail from others, but that is an incoming POP3 issue, and
your problem is an outgoing SMTP issue.

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

How do I set up/configure Outlook Express for Comcast email?
http://www.comcast.net/help/faq/inde...=Emailtop17686 ...

  #18  
Old April 4th, 2008, 04:10 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 35
Default need help with outgoing emails

here's the error message for changing the port to 587:
The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject 'TEST', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port:
587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

"Bruce Hagen" wrote:

And this is a different error message than you posted in a reply to
Vanguard.

You say you get mail from others, but that is an incoming POP3 issue, and
your problem is an outgoing SMTP issue.

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

How do I set up/configure Outlook Express for Comcast email?
http://www.comcast.net/help/faq/inde...=Emailtop17686
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system
has
no virus software at all and my oe6 will not allow anything to be sent(a
test
message to myself) it puts it right away in the outbox folder and gives me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and
used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad
thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is
what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds
or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude
EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail
and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email





  #19  
Old April 4th, 2008, 04:21 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default need help with outgoing emails

Per my last post:

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

Did you also check the Authentication box?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
here's the error message for changing the port to 587:
The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was
'.
Subject 'TEST', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
Port:
587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

"Bruce Hagen" wrote:

And this is a different error message than you posted in a reply to
Vanguard.

You say you get mail from others, but that is an incoming POP3 issue, and
your problem is an outgoing SMTP issue.

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

How do I set up/configure Outlook Express for Comcast email?
http://www.comcast.net/help/faq/inde...=Emailtop17686
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend,
system
has
no virus software at all and my oe6 will not allow anything to be
sent(a
test
message to myself) it puts it right away in the outbox folder and gives
me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and
used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail
scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad
thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend,
thats
what
i have, but why would it work for two months with that new version
and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is
what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60
seconds
or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also
exclude
EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows
Mail
and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email






  #20  
Old April 4th, 2008, 04:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 35
Default need help with outgoing emails


HEYS GUYS, FINALLY IT WORKS THANKS FOR ALL THE HELP HAVE A GREAT WEEKEND!!!
"Boo" wrote:

here's the error message for changing the port to 587:
The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject 'TEST', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port:
587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

"Bruce Hagen" wrote:

And this is a different error message than you posted in a reply to
Vanguard.

You say you get mail from others, but that is an incoming POP3 issue, and
your problem is an outgoing SMTP issue.

Check your account settings. Specifically: My server requires
authentication, and try changing port 25 to 587.

How do I set up/configure Outlook Express for Comcast email?
http://www.comcast.net/help/faq/inde...=Emailtop17686
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
bruce,
hate to throw a wrinkle into the problem but i uninstalled trend, system
has
no virus software at all and my oe6 will not allow anything to be sent(a
test
message to myself) it puts it right away in the outbox folder and gives me
the following error message:
The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 10060, Error Number: 0x800CCC0E
funny thing is I get emails though from others.
what do you think I need to do now?

"Bruce Hagen" wrote:

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and
used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad
thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is
what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds
or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude
EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail
and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email





 




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