Not Responding

I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages and
Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Try importing from a Store Directory instead in an Identity and browse to
the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start with
the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your up-to-date
A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity. Create a
new one and test it. If all is well, you can import your messages and
Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

"The specified message store could not be opened. It may be
in use by Outlook Express". Odd that the window title bar reads:
"Import from OE5", where I specified OE6 for the import.

Bill



"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse to
the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages
and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse to
the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages
and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

You can import the server settings, but you will have to resubscribe to the
groups.

In the old identity, Tools | Accounts | News. Export to any place on your
HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news
Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse to
the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages, OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages
and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Okay. I think before I go through that exercise I will
default to the new identity for several days to see if
the basic problem goes away. If you keep your eye
on this thread, I'll post back when I see some evidence
that the new identity cleared things up or not.

By the way, even though I didn't install the "e-mail scanner"
plug-in when I installed AVG Internet Security, would you
suspect that they still have their "hooks" into the default
e-mail client at some level?

Bill



"Bruce Hagen" wrote in message
...
You can import the server settings, but you will have to resubscribe to
the groups.

In the old identity, Tools | Accounts | News. Export to any place on your
HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news
Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse
to the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages,
OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your
messages and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

AVG is still protecting the default identity, but you won't see any problems
associated wit e-mail scanning.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay. I think before I go through that exercise I will
default to the new identity for several days to see if
the basic problem goes away. If you keep your eye
on this thread, I'll post back when I see some evidence
that the new identity cleared things up or not.

By the way, even though I didn't install the "e-mail scanner"
plug-in when I installed AVG Internet Security, would you
suspect that they still have their "hooks" into the default
e-mail client at some level?

Bill



"Bruce Hagen" wrote in message
...
You can import the server settings, but you will have to resubscribe to
the groups.

In the old identity, Tools | Accounts | News. Export to any place on your
HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news
Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse
to the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages,
OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it
is the default Main Identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your
messages and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

I just thought that there might be a possibility that
AVG was somehow screwing up the OE Send/Recv
process, even though AVG isn't scanning.
Bill


"Bruce Hagen" wrote in message
...
AVG is still protecting the default identity, but you won't see any
problems associated wit e-mail scanning.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay. I think before I go through that exercise I will
default to the new identity for several days to see if
the basic problem goes away. If you keep your eye
on this thread, I'll post back when I see some evidence
that the new identity cleared things up or not.

By the way, even though I didn't install the "e-mail scanner"
plug-in when I installed AVG Internet Security, would you
suspect that they still have their "hooks" into the default
e-mail client at some level?

Bill



"Bruce Hagen" wrote in message
...
You can import the server settings, but you will have to resubscribe to
the groups.

In the old identity, Tools | Accounts | News. Export to any place on
your HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and browse
to the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages,
OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to start
with the easiest.

Move all mail out of any default OE folder to user created
folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it
is the default Main Identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your
messages and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

It shouldn't be.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I just thought that there might be a possibility that
AVG was somehow screwing up the OE Send/Recv
process, even though AVG isn't scanning.
Bill


"Bruce Hagen" wrote in message
...
AVG is still protecting the default identity, but you won't see any
problems associated wit e-mail scanning.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay. I think before I go through that exercise I will
default to the new identity for several days to see if
the basic problem goes away. If you keep your eye
on this thread, I'll post back when I see some evidence
that the new identity cleared things up or not.

By the way, even though I didn't install the "e-mail scanner"
plug-in when I installed AVG Internet Security, would you
suspect that they still have their "hooks" into the default
e-mail client at some level?

Bill



"Bruce Hagen" wrote in message
...
You can import the server settings, but you will have to resubscribe to
the groups.

In the old identity, Tools | Accounts | News. Export to any place on
your HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and
browse to the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages,
OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to
start with the easiest.

Move all mail out of any default OE folder to user created
folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it
is the default Main Identity. File | Identity | Add New Identity.
Create a new one and test it. If all is well, you can import your
messages and Address Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Okay, lets wait for a few days now to see if the new
default identity encounters the same problem.
Bill


"Bruce Hagen" wrote in message
...
It shouldn't be.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I just thought that there might be a possibility that
AVG was somehow screwing up the OE Send/Recv
process, even though AVG isn't scanning.
Bill


"Bruce Hagen" wrote in message
...
AVG is still protecting the default identity, but you won't see any
problems associated wit e-mail scanning.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Okay. I think before I go through that exercise I will
default to the new identity for several days to see if
the basic problem goes away. If you keep your eye
on this thread, I'll post back when I see some evidence
that the new identity cleared things up or not.

By the way, even though I didn't install the "e-mail scanner"
plug-in when I installed AVG Internet Security, would you
suspect that they still have their "hooks" into the default
e-mail client at some level?

Bill



"Bruce Hagen" wrote in message
...
You can import the server settings, but you will have to resubscribe
to the groups.

In the old identity, Tools | Accounts | News. Export to any place on
your HDD and then import from the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
news Okay, I copied my OE store to a folder in the root and
imported from the store rather than the Identity. Now,
if I could figure out how to import my News store I would
have a complete reflection of the original identity. I don't see
a news import in the import options, so how do I do that?
Bill


"Bruce Hagen" wrote in message
...
Try importing from a Store Directory instead in an Identity and
browse to the folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
I think the reason might be that I don't keep my message store
buried in "Documents and Settings". Rather, the store is keep
in a general userdata folder in the root.

Bill



"Bill" wrote in message
...
NO GO! Import "complains" that files in use by another
program, or words to that effect. I made the new identity
the default at OE start and re-started OE, but still no go.
I did that with OE offline.

Any suggestions?

Bill



"Ron Sommer" wrote in message
...
To move the folders from the old Identity, File, Import, Messages,
OE6,
select the Identity.
All folders can be imported at one time.
--
Ronald Sommer

"Bill" wrote in message
...
Bruce,
The ugly dragon is shaking its head again. After a few
days of seemingly smooth operation, I had to re-boot
the machine twice this morning in order for Send/Recv
to not freeze OE. The one thing I never did was to
create a new identity to see if things settled down.
I have many many folders into which I save important
communications, etc.. If I create a new identity, do I
then import folder contents one by one, or can I
simply copy a folder from the old identity to the new
identity?

Bill



"Bruce Hagen" wrote in message
...
There are a number of possibilities, so I think it's best to
start with the easiest.

Move all mail out of any default OE folder to user created
folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File | Work Offline (or double click
Working Online in the Status Bar). File | Folder | Compact all
folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes. Your up-to-date A/V program will continue to protect
you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if
it is the default Main Identity. File | Identity | Add New
Identity. Create a new one and test it. If all is well, you can
import your messages and Address Book from the old identity and
delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill