Please help me send!!

Hi, I can receive mail from Outlook Express 6 just fine. I do have a
dial-up connection. My problem is with sending mail from Outlook Express.
When I click on "Send" the screen blinks and nothing happens. When I click on
"Send All" there is nothing to indicate that my mail is being sent at all.

I've been reading other posts and I have turned off my email scanning on my
Norton Anti Virus program and I still have the same problems as before.

"Kay" wrote:

Hi, I can receive mail from Outlook Express 6 just fine. I do have a
dial-up connection. My problem is with sending mail from Outlook Express.
When I click on "Send" the screen blinks and nothing happens. When I click on
"Send All" there is nothing to indicate that my mail is being sent at all.

Move any mail you want to save from Sent Items to a local
folder you create. Then, do the following for Sent Items
and, if it still won't send, do the same for the Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE, then
StartRunCtrl+V will put the location in the box - Click OK
and you'll see the OE files. Otherwise, write the location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Explorer, you must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one will be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders for
storing
mail and move your mail to them. Empty Deleted Items folder
regularly.
Keep user created folders under 100MB, and Default folders
as empty as
is feasible.

After you are done, follow up by compacting your folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: FileWork Offline (or double click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just fine.
I do have a
dial-up connection. My problem is with sending mail from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail is
being sent at all.

Thank you Bruce so much for responding to my question. I did as you told me
to but got stuck. After I went to "view" (per your directions) I couldn't
find a DBX file. Where do I go to find that? I did see a lot of different
files but I couldn't find a DBX one, let alone one that was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a local
folder you create. Then, do the following for Sent Items
and, if it still won't send, do the same for the Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE, then
StartRunCtrl+V will put the location in the box - Click OK
and you'll see the OE files. Otherwise, write the location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Explorer, you must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one will be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders for
storing
mail and move your mail to them. Empty Deleted Items folder
regularly.
Keep user created folders under 100MB, and Default folders
as empty as
is feasible.

After you are done, follow up by compacting your folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: FileWork Offline (or double click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just fine.
I do have a
dial-up connection. My problem is with sending mail from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail is
being sent at all.

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer,
you must
enable Show Hidden Files and Folders under StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Thank you Bruce so much for responding to my question. I
did as you told me
to but got stuck. After I went to "view" (per your
directions) I couldn't
find a DBX file. Where do I go to find that? I did see a
lot of different
files but I couldn't find a DBX one, let alone one that
was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a local
folder you create. Then, do the following for Sent Items
and, if it still won't send, do the same for the Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE,
then
StartRunCtrl+V will put the location in the box - Click
OK
and you'll see the OE files. Otherwise, write the
location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Explorer, you
must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one will
be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders
for
storing
mail and move your mail to them. Empty Deleted Items
folder
regularly.
Keep user created folders under 100MB, and Default
folders
as empty as
is feasible.

After you are done, follow up by compacting your folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so
no
folders are open. Then: FileWork Offline (or double
click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything
until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just
fine.
I do have a
dial-up connection. My problem is with sending mail
from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail is
being sent at all.

Yes. I did that.

"Bruce Hagen" wrote:

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer,
you must
enable Show Hidden Files and Folders under StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Thank you Bruce so much for responding to my question. I
did as you told me
to but got stuck. After I went to "view" (per your
directions) I couldn't
find a DBX file. Where do I go to find that? I did see a
lot of different
files but I couldn't find a DBX one, let alone one that
was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a local
folder you create. Then, do the following for Sent Items
and, if it still won't send, do the same for the Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE,
then
StartRunCtrl+V will put the location in the box - Click
OK
and you'll see the OE files. Otherwise, write the
location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Explorer, you
must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one will
be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders
for
storing
mail and move your mail to them. Empty Deleted Items
folder
regularly.
Keep user created folders under 100MB, and Default
folders
as empty as
is feasible.

After you are done, follow up by compacting your folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so
no
folders are open. Then: FileWork Offline (or double
click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything
until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just
fine.
I do have a
dial-up connection. My problem is with sending mail
from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail is
being sent at all.

If you have checked the Radio Button to Show hidden files
and folders in the Control Panel, then, in OE, go to
ToolsOptionsMaintenanceStore Folder. Here you will see
the location of your Outlook Express files. Write the
location down and navigate to it in Windows Explorer. Then
delete the two files.

Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Yes. I did that.

"Bruce Hagen" wrote:

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in
Explorer,
you must
enable Show Hidden Files and Folders under StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Thank you Bruce so much for responding to my question.
I
did as you told me
to but got stuck. After I went to "view" (per your
directions) I couldn't
find a DBX file. Where do I go to find that? I did
see a
lot of different
files but I couldn't find a DBX one, let alone one that
was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a
local
folder you create. Then, do the following for Sent
Items
and, if it still won't send, do the same for the
Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE,
then
StartRunCtrl+V will put the location in the box -
Click
OK
and you'll see the OE files. Otherwise, write the
location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are
by
default
marked as hidden. To view these files in Explorer, you
must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one
will
be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders
for
storing
mail and move your mail to them. Empty Deleted Items
folder
regularly.
Keep user created folders under 100MB, and Default
folders
as empty as
is feasible.

After you are done, follow up by compacting your
folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree
so
no
folders are open. Then: FileWork Offline (or double
click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything
until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages
in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just
fine.
I do have a
dial-up connection. My problem is with sending mail
from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail
is
being sent at all.

Sorry, I don't know much about computers. I did write down the location of
my OE files and I typed it in the search bar at the top of my internet
explorer page (the one that you use http:...). Is that what I'm supposed to
do? When I pressed "go" I got a message saying that there was no such
address.

"Bruce Hagen" wrote:

If you have checked the Radio Button to Show hidden files
and folders in the Control Panel, then, in OE, go to
ToolsOptionsMaintenanceStore Folder. Here you will see
the location of your Outlook Express files. Write the
location down and navigate to it in Windows Explorer. Then
delete the two files.

Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Yes. I did that.

"Bruce Hagen" wrote:

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in
Explorer,
you must
enable Show Hidden Files and Folders under StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Thank you Bruce so much for responding to my question.
I
did as you told me
to but got stuck. After I went to "view" (per your
directions) I couldn't
find a DBX file. Where do I go to find that? I did
see a
lot of different
files but I couldn't find a DBX one, let alone one that
was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a
local
folder you create. Then, do the following for Sent
Items
and, if it still won't send, do the same for the
Outbox.

ToolsOptionsMaintenanceStore folder will reveal the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE,
then
StartRunCtrl+V will put the location in the box -
Click
OK
and you'll see the OE files. Otherwise, write the
location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are
by
default
marked as hidden. To view these files in Explorer, you
must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one
will
be
created
automatically when you open OE.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined folders
for
storing
mail and move your mail to them. Empty Deleted Items
folder
regularly.
Keep user created folders under 100MB, and Default
folders
as empty as
is feasible.

After you are done, follow up by compacting your
folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree
so
no
folders are open. Then: FileWork Offline (or double
click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch anything
until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages
in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Hi, I can receive mail from Outlook Express 6 just
fine.
I do have a
dial-up connection. My problem is with sending mail
from
Outlook Express.
When I click on "Send" the screen blinks and nothing
happens. When I click on
"Send All" there is nothing to indicate that my mail
is
being sent at all.

Hi Kay,

Use the Start, Run box.

Open the Store Folder

Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.



--
Tim K.
aka Kuay Tim
MS-MVP - (IE/OE)
Lynnwood, WA
*
"Kay" wrote in message
...
Sorry, I don't know much about computers. I did write down the location of
my OE files and I typed it in the search bar at the top of my internet
explorer page (the one that you use http:...). Is that what I'm supposed to
do? When I pressed "go" I got a message saying that there was no such
address.

"Bruce Hagen" wrote:

If you have checked the Radio Button to Show hidden files
and folders in the Control Panel, then, in OE, go to
ToolsOptionsMaintenanceStore Folder. Here you will see
the location of your Outlook Express files. Write the
location down and navigate to it in Windows Explorer. Then
delete the two files.

Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Yes. I did that.

"Bruce Hagen" wrote:

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in
Explorer,
you must
enable Show Hidden Files and Folders under StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

***Windows Explorer*** not Internet Explorer.
StartProgramsAccessoriesSystem ToolsWindows Explorer.
Now follow the path to the DBX files. It should start as
Local Disk CDocuments and Settings...........
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Sorry, I don't know much about computers. I did write
down the location of
my OE files and I typed it in the search bar at the top of
my internet
explorer page (the one that you use http:...). Is that
what I'm supposed to
do? When I pressed "go" I got a message saying that there
was no such
address.

"Bruce Hagen" wrote:

If you have checked the Radio Button to Show hidden files
and folders in the Control Panel, then, in OE, go to
ToolsOptionsMaintenanceStore Folder. Here you will see
the location of your Outlook Express files. Write the
location down and navigate to it in Windows Explorer.
Then
delete the two files.

Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Yes. I did that.

"Bruce Hagen" wrote:

Did you remember to do this part?

In WindowsXP & 2K, the OE user files (DBX and WAB) are
by
default marked as hidden. To view these files in
Explorer,
you must
enable Show Hidden Files and Folders under
StartControl
PanelFolder OptionsView.

You won't see 'em if you don't.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Kay" wrote in message
...
Thank you Bruce so much for responding to my
question.
I
did as you told me
to but got stuck. After I went to "view" (per your
directions) I couldn't
find a DBX file. Where do I go to find that? I did
see a
lot of different
files but I couldn't find a DBX one, let alone one
that
was marked "Sent
Items.dbx".

"Bruce Hagen" wrote:

Move any mail you want to save from Sent Items to a
local
folder you create. Then, do the following for Sent
Items
and, if it still won't send, do the same for the
Outbox.

ToolsOptionsMaintenanceStore folder will reveal
the
location
of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close
OE,
then
StartRunCtrl+V will put the location in the box -
Click
OK
and you'll see the OE files. Otherwise, write the
location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB)
are
by
default
marked as hidden. To view these files in Explorer,
you
must
enable
Show Hidden Files and Folders under StartControl
PanelFolder
OptionsView.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one
will
be
created
automatically when you open OE.

Do not archive mail in default OE folders. They
will
eventually
become corrupted. Create your own user defined
folders
for
storing
mail and move your mail to them. Empty Deleted
Items
folder
regularly.
Keep user created folders under 100MB, and Default
folders
as empty as
is feasible.

After you are done, follow up by compacting your
folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder
tree
so
no
folders are open. Then: FileWork Offline (or
double
click
Working Online in the Status Bar).
FileFolderCompact all folders. Don't touch
anything
until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact
messages
in
background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Kay" wrote in
message
...
Hi, I can receive mail from Outlook Express 6
just
fine.
I do have a
dial-up connection. My problem is with sending
mail
from
Outlook Express.
When I click on "Send" the screen blinks and
nothing
happens. When I click on
"Send All" there is nothing to indicate that my
mail
is
being sent at all.