Loss of data in my address book

I have had two occassions when my Address Book "went back to the past". That
is, new email addresses disappeared and were replaced with older addresses
for that contact.

Does anyone know what is happening and how to correct it?

Not without knowing your Outlook version and what steps you use to cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the past".
That
is, new email addresses disappeared and were replaced with older addresses
for that contact.

Does anyone know what is happening and how to correct it?

The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer after
an extended absence from my office-6 days in this last instance. I also lost
everythiing in my inbox and all sub-folders. It seems like a "restore" of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the past".
That
is, new email addresses disappeared and were replaced with older addresses
for that contact.

Does anyone know what is happening and how to correct it?

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information because
Outlook 2000 exists in two completely different versions. Include the mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer after
an extended absence from my office-6 days in this last instance. I also
lost
everythiing in my inbox and all sub-folders. It seems like a "restore" of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

OK. I see now what you're doing.
You're confusing the Windows Address Book with the Outlook Address Book.
If you want to use your Outlook Address Book, launch it from Outlook, not
your Start menu.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer after
an extended absence from my office-6 days in this last instance. I also
lost
everythiing in my inbox and all sub-folders. It seems like a "restore" of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) Internet mail
only-Security Update.

How do I find the Outlook Data file?

"Russ Valentine [MVP-Outlook]" wrote:

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information because
Outlook 2000 exists in two completely different versions. Include the mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer after
an extended absence from my office-6 days in this last instance. I also
lost
everythiing in my inbox and all sub-folders. It seems like a "restore" of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

The properties of your root folder in Outlook will tell you. But that is not
your problem. Read my other reply.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) Internet
mail
only-Security Update.

How do I find the Outlook Data file?

"Russ Valentine [MVP-Outlook]" wrote:

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information because
Outlook 2000 exists in two completely different versions. Include the
mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer
after
an extended absence from my office-6 days in this last instance. I also
lost
everythiing in my inbox and all sub-folders. It seems like a "restore"
of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to
cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the
past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

I have read your other reply--I am sorry but it doesn't communicate to me.
I do not understand what caused the loss of all of my "new" (last 6 months)
contact information and all of the saved emails in the subfolders to the
Inbox and all of the emails that were in my Inbox when I left on vacation.

The Outlook Address book that I am referring to is where I store the email
addresses of my contacts. It is accessable from the Tools menu.

"Russ Valentine [MVP-Outlook]" wrote:

The properties of your root folder in Outlook will tell you. But that is not
your problem. Read my other reply.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) Internet
mail
only-Security Update.

How do I find the Outlook Data file?

"Russ Valentine [MVP-Outlook]" wrote:

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information because
Outlook 2000 exists in two completely different versions. Include the
mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer
after
an extended absence from my office-6 days in this last instance. I also
lost
everythiing in my inbox and all sub-folders. It seems like a "restore"
of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to
cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have had two occassions when my Address Book "went back to the
past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

Now you are asking a different question and changing the story.
First you asked why you "lost data" in your Address Book and claimed you
were using the Address Book from your Start menu. That would simply mean you
were looking at the wrong address book.
You need to start over and provide a more accurate and complete description
of your problem.
Outlook does not just lose data at random. This is an end user problem and
we have no information to tell us what you are doing. It appears you are
changing which Outlook data file you are accessing, perhaps by using a
different Windows Logon.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have read your other reply--I am sorry but it doesn't communicate to me.
I do not understand what caused the loss of all of my "new" (last 6
months)
contact information and all of the saved emails in the subfolders to the
Inbox and all of the emails that were in my Inbox when I left on vacation.

The Outlook Address book that I am referring to is where I store the email
addresses of my contacts. It is accessable from the Tools menu.

"Russ Valentine [MVP-Outlook]" wrote:

The properties of your root folder in Outlook will tell you. But that is
not
your problem. Read my other reply.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) Internet
mail
only-Security Update.

How do I find the Outlook Data file?

"Russ Valentine [MVP-Outlook]" wrote:

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information
because
Outlook 2000 exists in two completely different versions. Include the
mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start
menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer
after
an extended absence from my office-6 days in this last instance. I
also
lost
everythiing in my inbox and all sub-folders. It seems like a
"restore"
of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to
cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is
stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in
message
...
I have had two occassions when my Address Book "went back to the
past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?

Sorry if my answers seem not to connect. Let me restate the situation.

I returned to the office after a seven day absence. I turned on my computer
and booted into Windows XP. I clicked on my user button, and brought up my
desk top.
Wanting to check my email, I opened Outlook. As Outlook open I received
flashes of past scheduled appointments that had been entered on my calendar.
Email downloaded from my server and I remembered an email I wanted to send to
4 people and started that process. When I clicked on the "TO" for email
addresses, I was taken to the Address Book. I entered the name of the first
person I wanted and discovered he wasn't in my address book. I then checked
for the others and they were not there either. (These were all contacts that
had been entered in the last 6 months). I also noticed that the email address
for my sister was not the one she had recently sent to me, but the one she
had several months ago.

I canceled the email and went back to the Inbox and noticed that all of the
emails in the Inbox were new downloads from the server. The 20 or so that had
been in the Inbox when I left on vacation were missing.

I have a number of personal folders that I have created to store emails that
I want to keep. These are sub-folders under the Inbox. All of these folders
are empty.

That is the condition that caused me to say that my Address Book looked like
it had been restored to some past period. Unfortunately that is true for all
the files in Outlook.

When you asked where the Address Book was stored, I did a search for Address
Book and found it in the Start Menu location I gave you. Obviously that was
bad information.

Does that give you a better understanding of my difficulty?

"Russ Valentine [MVP-Outlook]" wrote:

Now you are asking a different question and changing the story.
First you asked why you "lost data" in your Address Book and claimed you
were using the Address Book from your Start menu. That would simply mean you
were looking at the wrong address book.
You need to start over and provide a more accurate and complete description
of your problem.
Outlook does not just lose data at random. This is an end user problem and
we have no information to tell us what you are doing. It appears you are
changing which Outlook data file you are accessing, perhaps by using a
different Windows Logon.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
I have read your other reply--I am sorry but it doesn't communicate to me.
I do not understand what caused the loss of all of my "new" (last 6
months)
contact information and all of the saved emails in the subfolders to the
Inbox and all of the emails that were in my Inbox when I left on vacation.

The Outlook Address book that I am referring to is where I store the email
addresses of my contacts. It is accessable from the Tools menu.

"Russ Valentine [MVP-Outlook]" wrote:

The properties of your root folder in Outlook will tell you. But that is
not
your problem. Read my other reply.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) Internet
mail
only-Security Update.

How do I find the Outlook Data file?

"Russ Valentine [MVP-Outlook]" wrote:

Impossible.
Outlook does not have a separate address book.
All address book information is stored in the Contacts Folder of your
Outlook Data File.
Clarify your configuration. We need your full Outlook information
because
Outlook 2000 exists in two completely different versions. Include the
mail
support mode (listed in Help | About, line 2 if you don't know).
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in message
...
The Outlook version is Office 2000. The Address Book is stored in
C:\documents and settings\james allen\start
menu\programs\accessories

The Address Book is where I keep the email addresses for contacts.

Both times this has happen, it has been upon turning on the computer
after
an extended absence from my office-6 days in this last instance. I
also
lost
everythiing in my inbox and all sub-folders. It seems like a
"restore"
of
outlook from a past date that happened upon boot up.

"Russ Valentine [MVP-Outlook]" wrote:

Not without knowing your Outlook version and what steps you use to
cause
this behavior.
This does not happen all by itself.
Clarify what you mean by "Address Book" and where its data is
stored.
--
Russ Valentine
[MVP-Outlook]
"callen97538" wrote in
message
...
I have had two occassions when my Address Book "went back to the
past".
That
is, new email addresses disappeared and were replaced with older
addresses
for that contact.

Does anyone know what is happening and how to correct it?