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Error message on installation: setup cannot find setup.exe
I'm trying to install Office Enterprise 2007. I purchased & am in possession
of the original CD (I bought the CD about 30 minutes ago, and it went directly from the sealed package into my CD-ROM drive). When I try to install, it gets about halfway through and then a dialog box pops up saying "Setup cannot find setup.exe. Browse to a valid installation source, and then click OK". When I browse to the folder that contains setup.exe (which is obviously the root directory containing the rest of the installation files & folders), it keeps producing the same error. I have tried installing from the CD, as well as copying all of the files to a folder named "Office" which I put on my desktop (same error); then I moved all the files into a folder I created and named C:\Office and got the same error again. Note: when I use the dialog box to browse to a folder that does NOT contain "setup.exe", I get the error "Invalid location", whereas when I use the dialog box to browse to the folder that DOES contain the setup.exe file, it momentarily switches back to the installation screen until it errors again. Please help! |
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Error message on installation: setup cannot find setup.exe
I'd contact Product Support. I believe they will give you free support if
you can't even get the software installed. Haven't personally run across this error, but I'm wondering if it's looking for a setup.exe for another component (not itself, that is). http://www.microsoft.com/services/mi...nterprise.mspx Select the appropriate support offerings from near the bottom of the screen. "Matt" wrote in message ... I'm trying to install Office Enterprise 2007. I purchased & am in possession of the original CD (I bought the CD about 30 minutes ago, and it went directly from the sealed package into my CD-ROM drive). When I try to install, it gets about halfway through and then a dialog box pops up saying "Setup cannot find setup.exe. Browse to a valid installation source, and then click OK". When I browse to the folder that contains setup.exe (which is obviously the root directory containing the rest of the installation files & folders), it keeps producing the same error. I have tried installing from the CD, as well as copying all of the files to a folder named "Office" which I put on my desktop (same error); then I moved all the files into a folder I created and named C:\Office and got the same error again. Note: when I use the dialog box to browse to a folder that does NOT contain "setup.exe", I get the error "Invalid location", whereas when I use the dialog box to browse to the folder that DOES contain the setup.exe file, it momentarily switches back to the installation screen until it errors again. Please help! |
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