Outlook 2003 and XP SP2

I've recently taken a dummy machine and formatted it,
reinstalling XP SP2 (from a slipstreamed CD) and started
from scratch. The computer exists in a domain in an
organizational unit having applied to it a GPO preventing
the use of Windows Firewall. Everything works great, firewall
is administratively disabled, but...
Microsoft Outlook 2003 (SP1) seemingly can't connect to
the Exchange (2003) server. During the initial "add
account" wizard it resolves the user names to their "full
name" just fine (and netbios server name to FQDN), but the
next step returns the error:

"Unable to open your defualt e-mail folders."
This error can occur if you attempt to run Outlook from a Terminal
Server session when the OST file is in use by the console session.
To access this instance of Outlook, exit the current Terminal Server
session and start a new session by using the following Run command
(click Start, then click Run):
mstsc.exe /CONSOLE

The error seems to think that I'm trying to run Outlook
2003 from a terminal server session, which I am most
assuredly not.

Any ideas? Outlook 2003 sp1 works fine on all other
machines without xp sp2.

Thanks for the help!! You're great for replying.

What do you have set for the authentication type? I just reinstalled a
laptop with XP SP-2 and Office XP (for use in answering questions in news
groups - I much prefer Office 2003). If you set the authentication to None,
does it work?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| I've recently taken a dummy machine and formatted it,
| reinstalling XP SP2 (from a slipstreamed CD) and started
| from scratch. The computer exists in a domain in an
| organizational unit having applied to it a GPO preventing
| the use of Windows Firewall. Everything works great, firewall
| is administratively disabled, but...
| Microsoft Outlook 2003 (SP1) seemingly can't connect to
| the Exchange (2003) server. During the initial "add
| account" wizard it resolves the user names to their "full
| name" just fine (and netbios server name to FQDN), but the
| next step returns the error:
|
| "Unable to open your defualt e-mail folders."
| This error can occur if you attempt to run Outlook from a Terminal
| Server session when the OST file is in use by the console session.
| To access this instance of Outlook, exit the current Terminal Server
| session and start a new session by using the following Run command
| (click Start, then click Run):
| mstsc.exe /CONSOLE
|
| The error seems to think that I'm trying to run Outlook
| 2003 from a terminal server session, which I am most
| assuredly not.
|
| Any ideas? Outlook 2003 sp1 works fine on all other
| machines without xp sp2.
|
| Thanks for the help!! You're great for replying.

How do I change the authentication?

I can't get into Outlook at all, so I do not have the opportunity to change
any settings therein. When I configure the account settings using the "Mail"
icon in COntrol Panel there is no explicit "authentication method" header,
but I can change between NTLM/Kerberos, Kerbos, and NTLM. Those are the
three options. I have tried all three and I get the same error.

Any other ideas? Thanks for the help.. your input is much appreciated :-)

"Milly Staples [MVP - Outlook]" wrote:

What do you have set for the authentication type? I just reinstalled a
laptop with XP SP-2 and Office XP (for use in answering questions in news
groups - I much prefer Office 2003). If you set the authentication to None,
does it work?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| I've recently taken a dummy machine and formatted it,
| reinstalling XP SP2 (from a slipstreamed CD) and started
| from scratch. The computer exists in a domain in an
| organizational unit having applied to it a GPO preventing
| the use of Windows Firewall. Everything works great, firewall
| is administratively disabled, but...
| Microsoft Outlook 2003 (SP1) seemingly can't connect to
| the Exchange (2003) server. During the initial "add
| account" wizard it resolves the user names to their "full
| name" just fine (and netbios server name to FQDN), but the
| next step returns the error:
|
| "Unable to open your defualt e-mail folders."
| This error can occur if you attempt to run Outlook from a Terminal
| Server session when the OST file is in use by the console session.
| To access this instance of Outlook, exit the current Terminal Server
| session and start a new session by using the following Run command
| (click Start, then click Run):
| mstsc.exe /CONSOLE
|
| The error seems to think that I'm trying to run Outlook
| 2003 from a terminal server session, which I am most
| assuredly not.
|
| Any ideas? Outlook 2003 sp1 works fine on all other
| machines without xp sp2.
|
| Thanks for the help!! You're great for replying.

Have you tried creating a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| How do I change the authentication?
|
| I can't get into Outlook at all, so I do not have the opportunity to
| change any settings therein. When I configure the account settings
| using the "Mail" icon in COntrol Panel there is no explicit
| "authentication method" header, but I can change between
| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
| have tried all three and I get the same error.
|
| Any other ideas? Thanks for the help.. your input is much
| appreciated :-)
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What do you have set for the authentication type? I just
|| reinstalled a laptop with XP SP-2 and Office XP (for use in
|| answering questions in news groups - I much prefer Office 2003). If
|| you set the authentication to None, does it work?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| I've recently taken a dummy machine and formatted it,
||| reinstalling XP SP2 (from a slipstreamed CD) and started
||| from scratch. The computer exists in a domain in an
||| organizational unit having applied to it a GPO preventing
||| the use of Windows Firewall. Everything works great, firewall
||| is administratively disabled, but...
||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||| the Exchange (2003) server. During the initial "add
||| account" wizard it resolves the user names to their "full
||| name" just fine (and netbios server name to FQDN), but the
||| next step returns the error:
|||
||| "Unable to open your defualt e-mail folders."
||| This error can occur if you attempt to run Outlook from a Terminal
||| Server session when the OST file is in use by the console session.
||| To access this instance of Outlook, exit the current Terminal Server
||| session and start a new session by using the following Run command
||| (click Start, then click Run):
||| mstsc.exe /CONSOLE
|||
||| The error seems to think that I'm trying to run Outlook
||| 2003 from a terminal server session, which I am most
||| assuredly not.
|||
||| Any ideas? Outlook 2003 sp1 works fine on all other
||| machines without xp sp2.
|||
||| Thanks for the help!! You're great for replying.

Oh yes.

Recall that this is a Microsoft Exchange enabled profile, so I can't create
a new profile (in the same user account) using Exchange without first
deleting the old one. When I try to "remove" the old profile using the MAIL
icon in COntrol Panel(the one I created with the wizard the first time I ran
Outlook 2003 with this user account on this machine) I get this error:
"You cannot delete the account containing your mail, contacts and calendar.
You will first need to create a new location for your personal data. Fromt
he File menu, click Data File Management, and then click Add."
So, if I do all of that, making a PST file (or is it OST now? I can't
remember) Ic an get into outlook just fine. Then I try to add the
exchange-enabled aspect again (which can be added without problem), but then
I can't "expand" its folder list.

It's as though I can't communicate with Exchange for some reason!? Only on
this XP SP2 box... the rest of the network (production environment) is
working just fine.

Weird stuff.

Any more ideas? Thanks in advance.

"Milly Staples [MVP - Outlook]" wrote:

Have you tried creating a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| How do I change the authentication?
|
| I can't get into Outlook at all, so I do not have the opportunity to
| change any settings therein. When I configure the account settings
| using the "Mail" icon in COntrol Panel there is no explicit
| "authentication method" header, but I can change between
| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
| have tried all three and I get the same error.
|
| Any other ideas? Thanks for the help.. your input is much
| appreciated :-)
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What do you have set for the authentication type? I just
|| reinstalled a laptop with XP SP-2 and Office XP (for use in
|| answering questions in news groups - I much prefer Office 2003). If
|| you set the authentication to None, does it work?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| I've recently taken a dummy machine and formatted it,
||| reinstalling XP SP2 (from a slipstreamed CD) and started
||| from scratch. The computer exists in a domain in an
||| organizational unit having applied to it a GPO preventing
||| the use of Windows Firewall. Everything works great, firewall
||| is administratively disabled, but...
||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||| the Exchange (2003) server. During the initial "add
||| account" wizard it resolves the user names to their "full
||| name" just fine (and netbios server name to FQDN), but the
||| next step returns the error:
|||
||| "Unable to open your defualt e-mail folders."
||| This error can occur if you attempt to run Outlook from a Terminal
||| Server session when the OST file is in use by the console session.
||| To access this instance of Outlook, exit the current Terminal Server
||| session and start a new session by using the following Run command
||| (click Start, then click Run):
||| mstsc.exe /CONSOLE
|||
||| The error seems to think that I'm trying to run Outlook
||| 2003 from a terminal server session, which I am most
||| assuredly not.
|||
||| Any ideas? Outlook 2003 sp1 works fine on all other
||| machines without xp sp2.
|||
||| Thanks for the help!! You're great for replying.

Can you ping the Exchange server by name from this box?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| Oh yes.
|
| Recall that this is a Microsoft Exchange enabled profile, so I can't
| create a new profile (in the same user account) using Exchange
| without first deleting the old one. When I try to "remove" the old
| profile using the MAIL icon in COntrol Panel(the one I created with
| the wizard the first time I ran Outlook 2003 with this user account
| on this machine) I get this error: "You cannot delete the account
| containing your mail, contacts and calendar. You will first need to
| create a new location for your personal data. Fromt he File menu,
| click Data File Management, and then click Add."
| So, if I do all of that, making a PST file (or is it OST now? I can't
| remember) Ic an get into outlook just fine. Then I try to add the
| exchange-enabled aspect again (which can be added without problem),
| but then I can't "expand" its folder list.
|
| It's as though I can't communicate with Exchange for some reason!?
| Only on this XP SP2 box... the rest of the network (production
| environment) is working just fine.
|
| Weird stuff.
|
| Any more ideas? Thanks in advance.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried creating a new mail profile?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| How do I change the authentication?
|||
||| I can't get into Outlook at all, so I do not have the opportunity to
||| change any settings therein. When I configure the account settings
||| using the "Mail" icon in COntrol Panel there is no explicit
||| "authentication method" header, but I can change between
||| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
||| have tried all three and I get the same error.
|||
||| Any other ideas? Thanks for the help.. your input is much
||| appreciated :-)
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What do you have set for the authentication type? I just
|||| reinstalled a laptop with XP SP-2 and Office XP (for use in
|||| answering questions in news groups - I much prefer Office 2003).
|||| If you set the authentication to None, does it work?
||||
|||| --�
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Joe McCann
|||| asked:
||||
||||| I've recently taken a dummy machine and formatted it,
||||| reinstalling XP SP2 (from a slipstreamed CD) and started
||||| from scratch. The computer exists in a domain in an
||||| organizational unit having applied to it a GPO preventing
||||| the use of Windows Firewall. Everything works great, firewall
||||| is administratively disabled, but...
||||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||||| the Exchange (2003) server. During the initial "add
||||| account" wizard it resolves the user names to their "full
||||| name" just fine (and netbios server name to FQDN), but the
||||| next step returns the error:
|||||
||||| "Unable to open your defualt e-mail folders."
||||| This error can occur if you attempt to run Outlook from a Terminal
||||| Server session when the OST file is in use by the console session.
||||| To access this instance of Outlook, exit the current Terminal
||||| Server session and start a new session by using the following Run
||||| command (click Start, then click Run):
||||| mstsc.exe /CONSOLE
|||||
||||| The error seems to think that I'm trying to run Outlook
||||| 2003 from a terminal server session, which I am most
||||| assuredly not.
|||||
||||| Any ideas? Outlook 2003 sp1 works fine on all other
||||| machines without xp sp2.
|||||
||||| Thanks for the help!! You're great for replying.

Oh yes, i can ping the exchange server, and all machines on the network can
ping this one (which nearly assures me that windows firewall is turned off).
The machine works normally as part of the domain without any problems. Oh,
and remember that the user names resolve to their full name and the server
name resolves to its FQDN when clicking "check name". Communication seems
ok... what else?

Thanks again, Milly!

Joe



"Milly Staples [MVP - Outlook]" wrote:

Can you ping the Exchange server by name from this box?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| Oh yes.
|
| Recall that this is a Microsoft Exchange enabled profile, so I can't
| create a new profile (in the same user account) using Exchange
| without first deleting the old one. When I try to "remove" the old
| profile using the MAIL icon in COntrol Panel(the one I created with
| the wizard the first time I ran Outlook 2003 with this user account
| on this machine) I get this error: "You cannot delete the account
| containing your mail, contacts and calendar. You will first need to
| create a new location for your personal data. Fromt he File menu,
| click Data File Management, and then click Add."
| So, if I do all of that, making a PST file (or is it OST now? I can't
| remember) Ic an get into outlook just fine. Then I try to add the
| exchange-enabled aspect again (which can be added without problem),
| but then I can't "expand" its folder list.
|
| It's as though I can't communicate with Exchange for some reason!?
| Only on this XP SP2 box... the rest of the network (production
| environment) is working just fine.
|
| Weird stuff.
|
| Any more ideas? Thanks in advance.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried creating a new mail profile?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| How do I change the authentication?
|||
||| I can't get into Outlook at all, so I do not have the opportunity to
||| change any settings therein. When I configure the account settings
||| using the "Mail" icon in COntrol Panel there is no explicit
||| "authentication method" header, but I can change between
||| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
||| have tried all three and I get the same error.
|||
||| Any other ideas? Thanks for the help.. your input is much
||| appreciated :-)
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What do you have set for the authentication type? I just
|||| reinstalled a laptop with XP SP-2 and Office XP (for use in
|||| answering questions in news groups - I much prefer Office 2003).
|||| If you set the authentication to None, does it work?
||||
|||| --�
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Joe McCann
|||| asked:
||||
||||| I've recently taken a dummy machine and formatted it,
||||| reinstalling XP SP2 (from a slipstreamed CD) and started
||||| from scratch. The computer exists in a domain in an
||||| organizational unit having applied to it a GPO preventing
||||| the use of Windows Firewall. Everything works great, firewall
||||| is administratively disabled, but...
||||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||||| the Exchange (2003) server. During the initial "add
||||| account" wizard it resolves the user names to their "full
||||| name" just fine (and netbios server name to FQDN), but the
||||| next step returns the error:
|||||
||||| "Unable to open your defualt e-mail folders."
||||| This error can occur if you attempt to run Outlook from a Terminal
||||| Server session when the OST file is in use by the console session.
||||| To access this instance of Outlook, exit the current Terminal
||||| Server session and start a new session by using the following Run
||||| command (click Start, then click Run):
||||| mstsc.exe /CONSOLE
|||||
||||| The error seems to think that I'm trying to run Outlook
||||| 2003 from a terminal server session, which I am most
||||| assuredly not.
|||||
||||| Any ideas? Outlook 2003 sp1 works fine on all other
||||| machines without xp sp2.
|||||
||||| Thanks for the help!! You're great for replying.

Recall that this is a Microsoft Exchange enabled profile, so I can't
create
a new profile (in the same user account) using Exchange without first
deleting the old one.

Why not? Click the add button and make one - call it Test.

When I try to "remove" the old profile using the MAIL
icon in COntrol Panel(the one I created with the wizard the first time I
ran
Outlook 2003 with this user account on this machine) I get this error:
"You cannot delete the account containing your mail, contacts and
calendar.
You will first need to create a new location for your personal data.

Are you creating a new profile or a new message store in the existing
profile?

Do you have a terminal session running on the machine? Are you using cached
mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Joe McCann" wrote in message
...
Oh yes.

Recall that this is a Microsoft Exchange enabled profile, so I can't
create
a new profile (in the same user account) using Exchange without first
deleting the old one. When I try to "remove" the old profile using the
MAIL
icon in COntrol Panel(the one I created with the wizard the first time I
ran
Outlook 2003 with this user account on this machine) I get this error:
"You cannot delete the account containing your mail, contacts and
calendar.
You will first need to create a new location for your personal data.
Fromt
he File menu, click Data File Management, and then click Add."
So, if I do all of that, making a PST file (or is it OST now? I can't
remember) Ic an get into outlook just fine. Then I try to add the
exchange-enabled aspect again (which can be added without problem), but
then
I can't "expand" its folder list.

It's as though I can't communicate with Exchange for some reason!? Only
on
this XP SP2 box... the rest of the network (production environment) is
working just fine.

Weird stuff.

Any more ideas? Thanks in advance.

"Milly Staples [MVP - Outlook]" wrote:

Have you tried creating a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann
asked:

| How do I change the authentication?
|
| I can't get into Outlook at all, so I do not have the opportunity to
| change any settings therein. When I configure the account settings
| using the "Mail" icon in COntrol Panel there is no explicit
| "authentication method" header, but I can change between
| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
| have tried all three and I get the same error.
|
| Any other ideas? Thanks for the help.. your input is much
| appreciated :-)
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What do you have set for the authentication type? I just
|| reinstalled a laptop with XP SP-2 and Office XP (for use in
|| answering questions in news groups - I much prefer Office 2003). If
|| you set the authentication to None, does it work?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| I've recently taken a dummy machine and formatted it,
||| reinstalling XP SP2 (from a slipstreamed CD) and started
||| from scratch. The computer exists in a domain in an
||| organizational unit having applied to it a GPO preventing
||| the use of Windows Firewall. Everything works great, firewall
||| is administratively disabled, but...
||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||| the Exchange (2003) server. During the initial "add
||| account" wizard it resolves the user names to their "full
||| name" just fine (and netbios server name to FQDN), but the
||| next step returns the error:
|||
||| "Unable to open your defualt e-mail folders."
||| This error can occur if you attempt to run Outlook from a Terminal
||| Server session when the OST file is in use by the console session.
||| To access this instance of Outlook, exit the current Terminal Server
||| session and start a new session by using the following Run command
||| (click Start, then click Run):
||| mstsc.exe /CONSOLE
|||
||| The error seems to think that I'm trying to run Outlook
||| 2003 from a terminal server session, which I am most
||| assuredly not.
|||
||| Any ideas? Outlook 2003 sp1 works fine on all other
||| machines without xp sp2.
|||
||| Thanks for the help!! You're great for replying.

Why can't you try creating a new profile. Just give it a new name and use
the same information store. Don't create the offline folder until you have
successfully connected to Exchange and synchronized folders.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann asked:

| Oh yes, i can ping the exchange server, and all machines on the
| network can ping this one (which nearly assures me that windows
| firewall is turned off). The machine works normally as part of the
| domain without any problems. Oh, and remember that the user names
| resolve to their full name and the server name resolves to its FQDN
| when clicking "check name". Communication seems ok... what else?
|
| Thanks again, Milly!
|
| Joe
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Can you ping the Exchange server by name from this box?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| Oh yes.
|||
||| Recall that this is a Microsoft Exchange enabled profile, so I can't
||| create a new profile (in the same user account) using Exchange
||| without first deleting the old one. When I try to "remove" the old
||| profile using the MAIL icon in COntrol Panel(the one I created with
||| the wizard the first time I ran Outlook 2003 with this user account
||| on this machine) I get this error: "You cannot delete the account
||| containing your mail, contacts and calendar. You will first need to
||| create a new location for your personal data. Fromt he File menu,
||| click Data File Management, and then click Add."
||| So, if I do all of that, making a PST file (or is it OST now? I
||| can't remember) Ic an get into outlook just fine. Then I try to
||| add the exchange-enabled aspect again (which can be added without
||| problem),
||| but then I can't "expand" its folder list.
|||
||| It's as though I can't communicate with Exchange for some reason!?
||| Only on this XP SP2 box... the rest of the network (production
||| environment) is working just fine.
|||
||| Weird stuff.
|||
||| Any more ideas? Thanks in advance.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you tried creating a new mail profile?
||||
|||| --�
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Joe McCann
|||| asked:
||||
||||| How do I change the authentication?
|||||
||||| I can't get into Outlook at all, so I do not have the opportunity
||||| to change any settings therein. When I configure the account
||||| settings using the "Mail" icon in COntrol Panel there is no
||||| explicit "authentication method" header, but I can change between
||||| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
||||| have tried all three and I get the same error.
|||||
||||| Any other ideas? Thanks for the help.. your input is much
||||| appreciated :-)
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| What do you have set for the authentication type? I just
|||||| reinstalled a laptop with XP SP-2 and Office XP (for use in
|||||| answering questions in news groups - I much prefer Office 2003).
|||||| If you set the authentication to None, does it work?
||||||
|||||| --�
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. Due
|||||| to the (insert latest virus name here) virus, all mail sent to my
|||||| personal account will be deleted without reading.
||||||
|||||| After searching google.groups.com and finding no answer, Joe
|||||| McCann asked:
||||||
||||||| I've recently taken a dummy machine and formatted it,
||||||| reinstalling XP SP2 (from a slipstreamed CD) and started
||||||| from scratch. The computer exists in a domain in an
||||||| organizational unit having applied to it a GPO preventing
||||||| the use of Windows Firewall. Everything works great, firewall
||||||| is administratively disabled, but...
||||||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||||||| the Exchange (2003) server. During the initial "add
||||||| account" wizard it resolves the user names to their "full
||||||| name" just fine (and netbios server name to FQDN), but the
||||||| next step returns the error:
|||||||
||||||| "Unable to open your defualt e-mail folders."
||||||| This error can occur if you attempt to run Outlook from a
||||||| Terminal Server session when the OST file is in use by the
||||||| console session. To access this instance of Outlook, exit the
||||||| current Terminal Server session and start a new session by
||||||| using the following Run command (click Start, then click Run):
||||||| mstsc.exe /CONSOLE
|||||||
||||||| The error seems to think that I'm trying to run Outlook
||||||| 2003 from a terminal server session, which I am most
||||||| assuredly not.
|||||||
||||||| Any ideas? Outlook 2003 sp1 works fine on all other
||||||| machines without xp sp2.
|||||||
||||||| Thanks for the help!! You're great for replying.

Ok, here's where I'm at now after some more testing...

I deleted my old profile containing my Exchange Account settings (because I
can't add another Exchange account... it returns the error "You already have
a Microsoft Exchange Server account set up. Outlook supports only one
Exchange Server account at a time"), and added the account settings again.

This time, I specified that the delivery location for the Exchange server
should be my personal folders file, rather than "Mailbox - Joe McCann". When
I went into Outlook all of my e-mails came pouring in off of the Exchange
server and are now stored in my Personal Folders file (which is saved
locally).

If I go into account settings and try to change the delivery location back
to Mailbox-Joe McCann (thus keeping my e-mail on the Exchange Server) it
returns the error: "The Specified default store could not be opened. Please
make sure you can access your default store and try again."

Bizarre! Why can't it seem to communicate with Exchange?

Thanks a million for the help... it is much appreciated.

Cheers.

joe


"Diane Poremsky [MVP]" wrote:

Recall that this is a Microsoft Exchange enabled profile, so I can't
create
a new profile (in the same user account) using Exchange without first
deleting the old one.

Why not? Click the add button and make one - call it Test.

When I try to "remove" the old profile using the MAIL
icon in COntrol Panel(the one I created with the wizard the first time I
ran
Outlook 2003 with this user account on this machine) I get this error:
"You cannot delete the account containing your mail, contacts and
calendar.
You will first need to create a new location for your personal data.

Are you creating a new profile or a new message store in the existing
profile?

Do you have a terminal session running on the machine? Are you using cached
mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Joe McCann" wrote in message
...
Oh yes.

Recall that this is a Microsoft Exchange enabled profile, so I can't
create
a new profile (in the same user account) using Exchange without first
deleting the old one. When I try to "remove" the old profile using the
MAIL
icon in COntrol Panel(the one I created with the wizard the first time I
ran
Outlook 2003 with this user account on this machine) I get this error:
"You cannot delete the account containing your mail, contacts and
calendar.
You will first need to create a new location for your personal data.
Fromt
he File menu, click Data File Management, and then click Add."
So, if I do all of that, making a PST file (or is it OST now? I can't
remember) Ic an get into outlook just fine. Then I try to add the
exchange-enabled aspect again (which can be added without problem), but
then
I can't "expand" its folder list.

It's as though I can't communicate with Exchange for some reason!? Only
on
this XP SP2 box... the rest of the network (production environment) is
working just fine.

Weird stuff.

Any more ideas? Thanks in advance.

"Milly Staples [MVP - Outlook]" wrote:

Have you tried creating a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joe McCann
asked:

| How do I change the authentication?
|
| I can't get into Outlook at all, so I do not have the opportunity to
| change any settings therein. When I configure the account settings
| using the "Mail" icon in COntrol Panel there is no explicit
| "authentication method" header, but I can change between
| NTLM/Kerberos, Kerbos, and NTLM. Those are the three options. I
| have tried all three and I get the same error.
|
| Any other ideas? Thanks for the help.. your input is much
| appreciated :-)
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What do you have set for the authentication type? I just
|| reinstalled a laptop with XP SP-2 and Office XP (for use in
|| answering questions in news groups - I much prefer Office 2003). If
|| you set the authentication to None, does it work?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Joe McCann
|| asked:
||
||| I've recently taken a dummy machine and formatted it,
||| reinstalling XP SP2 (from a slipstreamed CD) and started
||| from scratch. The computer exists in a domain in an
||| organizational unit having applied to it a GPO preventing
||| the use of Windows Firewall. Everything works great, firewall
||| is administratively disabled, but...
||| Microsoft Outlook 2003 (SP1) seemingly can't connect to
||| the Exchange (2003) server. During the initial "add
||| account" wizard it resolves the user names to their "full
||| name" just fine (and netbios server name to FQDN), but the
||| next step returns the error:
|||
||| "Unable to open your defualt e-mail folders."
||| This error can occur if you attempt to run Outlook from a Terminal
||| Server session when the OST file is in use by the console session.
||| To access this instance of Outlook, exit the current Terminal Server
||| session and start a new session by using the following Run command
||| (click Start, then click Run):
||| mstsc.exe /CONSOLE
|||
||| The error seems to think that I'm trying to run Outlook
||| 2003 from a terminal server session, which I am most
||| assuredly not.
|||
||| Any ideas? Outlook 2003 sp1 works fine on all other
||| machines without xp sp2.
|||
||| Thanks for the help!! You're great for replying.