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Outlook 2007 unable to open attachments



 
 
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  #1  
Old April 20th, 2010, 06:25 PM posted to microsoft.public.outlook.general
stevens
external usenet poster
 
Posts: 27
Default Outlook 2007 unable to open attachments

I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been
well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that is
relevant but pretty suspicous). Now when she receives and email with a .xls
attachment she is unable to open it. She gets the message:
C:\Documents and Settings\username\Local Settings\Temporary Internet
Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the
spelling of the file name, and verify that the file location is correct.
I thought perhaps the security folder under Content.Outlook was full, kind
of like the OLK#### folder in Outlook 2003 but I don't see any files in it.
You can save the attachment to the desktop and Excel will open it from there
but not the attachment in the email.
Any help would be appreciated.

Thank you,
--
Mike Stevens
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  #2  
Old April 20th, 2010, 06:34 PM posted to microsoft.public.outlook.general
Ben M. Schorr, MVP
external usenet poster
 
Posts: 681
Default Outlook 2007 unable to open attachments

Do you have Service Pack 2 for Office 2007 installed?
(http://www.microsoft.com/downloads/d...displaylang=en)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Stevens" wrote in message
...
I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been
well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that
is
relevant but pretty suspicous). Now when she receives and email with a
.xls
attachment she is unable to open it. She gets the message:
C:\Documents and Settings\username\Local Settings\Temporary Internet
Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the
spelling of the file name, and verify that the file location is correct.
I thought perhaps the security folder under Content.Outlook was full, kind
of like the OLK#### folder in Outlook 2003 but I don't see any files in
it.
You can save the attachment to the desktop and Excel will open it from
there
but not the attachment in the email.
Any help would be appreciated.

Thank you,
--
Mike Stevens


  #3  
Old June 4th, 2010, 07:13 PM posted to microsoft.public.outlook.general
HRG
external usenet poster
 
Posts: 2
Default Outlook 2007 unable to open attachments

Im also encountering the same problem. I have the latest service pack for
office.

"Ben M. Schorr, MVP" wrote:

Do you have Service Pack 2 for Office 2007 installed?
(http://www.microsoft.com/downloads/d...displaylang=en)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Stevens" wrote in message
...
I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been
well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that
is
relevant but pretty suspicous). Now when she receives and email with a
.xls
attachment she is unable to open it. She gets the message:
C:\Documents and Settings\username\Local Settings\Temporary Internet
Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the
spelling of the file name, and verify that the file location is correct.
I thought perhaps the security folder under Content.Outlook was full, kind
of like the OLK#### folder in Outlook 2003 but I don't see any files in
it.
You can save the attachment to the desktop and Excel will open it from
there
but not the attachment in the email.
Any help would be appreciated.

Thank you,
--
Mike Stevens


 




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