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#1
October 6th, 2009, 06:16 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Standard Menu Repeating after every click
I know this was a bug in Office 2002 which I hope it was not repeated.
Starting yesturday, evertime I open an email message, click on Calendar, Contacts, another mail account folder I get a new Standard Menu Tool Bar. The kicker is the File, Edit, Tools.... menu is gone as well and I cannot get it back.. I am a principle software engineer for a Fortune 100 company, yes I did the standard, patch, repiar, uninstall, reinstall, reboot 100 times. So need a soultion beyond the obvious. Thank you for your help ahead of time, Eric 
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#2
October 6th, 2009, 08:01 PM
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Outlook 2007 Standard Menu Repeating after every click
"eyork" wrote in message
... I know this was a bug in Office 2002 which I hope it was not repeated. Starting yesturday, evertime I open an email message, click on Calendar, Contacts, another mail account folder I get a new Standard Menu Tool Bar. The kicker is the File, Edit, Tools.... menu is gone as well and I cannot get it back.. I am a principle software engineer for a Fortune 100 company, yes I did the standard, patch, repiar, uninstall, reinstall, reboot 100 times. So need a soultion beyond the obvious. Did you try deleting the outcmd.dat file in the (usually hidden) folder %AppData%\Microsoft\Outlook? Repairing or uninstalling and reinstalling won't take care of that. -- Brian Tillman [MVP-Outlook]
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#3
October 6th, 2009, 09:35 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Standard Menu Repeating after every click
Thank you that worked what corrupts that file? Also I see and now remember
that was the soultion back in 2002 why after 7 years does it still happen? Thank you again! Eric "Brian Tillman [MVP - Outlook]" wrote: "eyork" wrote in message ... I know this was a bug in Office 2002 which I hope it was not repeated. Starting yesturday, evertime I open an email message, click on Calendar, Contacts, another mail account folder I get a new Standard Menu Tool Bar. The kicker is the File, Edit, Tools.... menu is gone as well and I cannot get it back.. I am a principle software engineer for a Fortune 100 company, yes I did the standard, patch, repiar, uninstall, reinstall, reboot 100 times. So need a soultion beyond the obvious. Did you try deleting the outcmd.dat file in the (usually hidden) folder %AppData%\Microsoft\Outlook? Repairing or uninstalling and reinstalling won't take care of that. -- Brian Tillman [MVP-Outlook]
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#4
October 7th, 2009, 02:55 PM
posted to microsoft.public.outlook.installation
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Outlook 2007 Standard Menu Repeating after every click
"eyork" wrote in message
... Thank you that worked what corrupts that file? Also I see and now remember that was the soultion back in 2002 why after 7 years does it still happen? I'm not familiar with the reasons that file can become damaged. -- Brian Tillman [MVP-Outlook]
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