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Outlook Connector Not Downloading All Emails from Hotmail



 
 
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  #1  
Old September 12th, 2009, 09:09 PM posted to microsoft.public.outlook.installation
MSM
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Posts: 18
Default Outlook Connector Not Downloading All Emails from Hotmail

Ever since I was forced to download and install Outlook Connector to access
Hotmail on Outlook 2007, nothing seems to be working right.

Half my email in the Hotmail inbox does not download into Outlook - thus
half my email folders in Outlook 2007 are empty. However, if I log on to
www.hotmail.com to check my email, all emails are intact.

Further, the Send & Receive process takes much longer too.
  #2  
Old September 13th, 2009, 09:51 AM posted to microsoft.public.outlook.installation
Roady [MVP]
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Posts: 23,553
Default Outlook Connector Not Downloading All Emails from Hotmail

Locate the ost-file for your Outlook Connector account and rename it to
..old. This will reset the local cache. Do the messages download now?
As an alternative, you could also remove the Outlook Connector account,
restart Outlook and then add the account again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"MSM" wrote in message
...
Ever since I was forced to download and install Outlook Connector to
access
Hotmail on Outlook 2007, nothing seems to be working right.

Half my email in the Hotmail inbox does not download into Outlook - thus
half my email folders in Outlook 2007 are empty. However, if I log on to
www.hotmail.com to check my email, all emails are intact.

Further, the Send & Receive process takes much longer too.


  #3  
Old October 8th, 2009, 01:19 PM posted to microsoft.public.outlook.installation
lglyon
external usenet poster
 
Posts: 2
Default Outlook Connector Not Downloading All Emails from Hotmail

how do you locate the ost file? I have the same problem

"Roady [MVP]" wrote:

Locate the ost-file for your Outlook Connector account and rename it to
..old. This will reset the local cache. Do the messages download now?
As an alternative, you could also remove the Outlook Connector account,
restart Outlook and then add the account again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"MSM" wrote in message
...
Ever since I was forced to download and install Outlook Connector to
access
Hotmail on Outlook 2007, nothing seems to be working right.

Half my email in the Hotmail inbox does not download into Outlook - thus
half my email folders in Outlook 2007 are empty. However, if I log on to
www.hotmail.com to check my email, all emails are intact.

Further, the Send & Receive process takes much longer too.



 




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