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Email Certificate Problems In Office Outlook 2003
Hello,
I am running Windows Xp Pro SP2, Pent 4, 512MB RAM. I have installed Office 2003 At the end of last year I installed some email certificates from my bank (to verify that emails are from my bank and not Phishing attempts). However, after installing them, I had the following problem: When I received an email from the bank, a window popped up titled: Certificate Not Valid and it said that it was impossible to sign or encrypt the message and to obtain a Digital ID. It is though I am trying to send a signed or encrypted email. ( I do NOT have any reason to send any!!) After several weeks of chatting with the bank, which the problem was not resolved, I installed the Service Pack 3 for Microsoft Office Outlook 2003 which resolved the problem. But now, for some unknown reason (Automatic Office Update ? ), the problem is back. I have deleted, rebooted, and reinstalled the certificates but nothing :-( How can I solve this problem of always being asked to get a Digital ID every time my bank sends an email? Thank you in advance for your help. |
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