"You cannot add a Microsoft Exchange account while Outlook is runn

Hello. I am receiving this error message below, but I have also tried the
recommendation of the control panel , but I continue to receive the same
error even following those exact instructions. I have tried using the
command prompts and it gives me the same information. I have reinstalled
microsoft office and it continues to occur. Thanks.

You cannot add a Microsoft Exchange account while Outlook is running. Please
exit Outlook and use the Mail icon in the Control Panel to add a Microsoft
Exchange Account.
--
Janie

Using Outlook 2007?
Then is KB article probably applies to you;
http://support.microsoft.com/kb/969519

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Janie" wrote in message
...
Hello. I am receiving this error message below, but I have also tried the
recommendation of the control panel , but I continue to receive the same
error even following those exact instructions. I have tried using the
command prompts and it gives me the same information. I have reinstalled
microsoft office and it continues to occur. Thanks.

You cannot add a Microsoft Exchange account while Outlook is running.
Please
exit Outlook and use the Mail icon in the Control Panel to add a Microsoft
Exchange Account.
--
Janie