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#11
May 15th, 2008, 10:58 AM
posted to microsoft.public.office.setup
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Office Pro 2007 Upgrade - Works 9.0 Ineligible?
Yes I did. However, when I install the patch, it prompts me to insert the
Works 9 CD, which I don't have, since I have an OEM pre-installed version. Microsoft said that the OEM is liable for a workaround since they installed Works 9 (Catch 22 anyone?). I'll try creating a recovery disk like Backburner suggested. Thanks everyone. I'll let you know how things work out. "Bob Buckland ?:-)" wrote: Hi Joe, Did you try downloading the patch listed in the previous message? http://support.microsoft.com/kb/943290 ============== "joe" wrote in message ... I have the same problem. If anyone has a solution to the OEM issue I would greatly appreciate it. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* 
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#12
May 19th, 2008, 12:10 AM
posted to microsoft.public.office.setup
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Office Pro 2007 Upgrade - Works 9.0 Ineligible?
"joe" wrote: Yes I did. However, when I install the patch, it prompts me to insert the Works 9 CD, which I don't have, since I have an OEM pre-installed version. Microsoft said that the OEM is liable for a workaround since they installed Works 9 (Catch 22 anyone?). I'll try creating a recovery disk like Backburner suggested. Thanks everyone. I'll let you know how things work out. "Bob Buckland ?:-)" wrote: Hi Joe, Did you try downloading the patch listed in the previous message? http://support.microsoft.com/kb/943290 ============== "joe" wrote in message ... I have the same problem. If anyone has a solution to the OEM issue I would greatly appreciate it. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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#13
May 19th, 2008, 11:39 AM
posted to microsoft.public.office.setup
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Office Pro 2007 Upgrade - Works 9.0 Ineligible?
SUCCESS! My computer came with a trial version of Office 2007 Home & Student.
I installed that and was then able to install the upgrade to Office 2007 Professional without any problems. "joe" wrote: "joe" wrote: Yes I did. However, when I install the patch, it prompts me to insert the Works 9 CD, which I don't have, since I have an OEM pre-installed version. Microsoft said that the OEM is liable for a workaround since they installed Works 9 (Catch 22 anyone?). I'll try creating a recovery disk like Backburner suggested. Thanks everyone. I'll let you know how things work out. "Bob Buckland ?:-)" wrote: Hi Joe, Did you try downloading the patch listed in the previous message? http://support.microsoft.com/kb/943290 ============== "joe" wrote in message ... I have the same problem. If anyone has a solution to the OEM issue I would greatly appreciate it. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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