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#1
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Can't connect outlook in WIN 7 pro
Hi,
I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you |
#2
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Can't connect outlook in WIN 7 pro
Not enough information. For example, what version of Microsoft Exchange are
you trying to connect to? Reason I ask is that later version (Exchange 2010) will require encryption to successfully connect while an older version (Exchange 2003) doesn't. The other question I would ask is that is the Windows 7 Professional workstation joined to the same AD domain that Exchange is installed into? Are you logging onto the Windows 7 Professional workstation with your domain userid/password or a local account? "stanley" wrote in message ... Hi, I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you |
#3
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Can't connect outlook in WIN 7 pro
I am experiencing the same problem. I have just added a new desktop (Windows
7 pro), with Office 2007, to a small LAN running on a W2K Server domain and Exchange 2000. I am getting the same message as stated below when I try to add the exchange server to the Mail configuration tool in Control Panel. I am concerned that Windows 2007 may not be able to connect with Exchange 2000. Any suggestions would be appreciated. Thanks John "stanley" wrote: Hi, I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you |
#4
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Can't connect outlook in WIN 7 pro
If you can get to the "more settings" area when creating a new mail account,
go to the security tab and uncheck the box at the top concerning data encryption between Exchange and Outlook. Other than that, this is a guess as I have never used Outlook 2007/2010 against anything less than Exchange 2003. "Jshep500" wrote in message ... I am experiencing the same problem. I have just added a new desktop (Windows 7 pro), with Office 2007, to a small LAN running on a W2K Server domain and Exchange 2000. I am getting the same message as stated below when I try to add the exchange server to the Mail configuration tool in Control Panel. I am concerned that Windows 2007 may not be able to connect with Exchange 2000. Any suggestions would be appreciated. Thanks John "stanley" wrote: Hi, I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you |
#5
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Can't connect outlook in WIN 7 pro
I am having the same problem. Our system is Exchange 2008 running on Server
2007 64 bit. I installed Windows 7 professional (32 bit) on my work station along with Office 2007. Before joining the domain, Outlook was able to properly connect to exchange server. Once I joined the domain, I always get the error that Exchange is not available. I tried un-checking the encrypt data box. No luck. Any Ideas? Dave "stanley" wrote: Hi, I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you |
#6
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Can't connect outlook in WIN 7 pro
On 3/22/2010 12:22 PM, Dvid P. wrote:
I am having the same problem. Our system is Exchange 2008 running on Server 2007 64 bit. I installed Windows 7 professional (32 bit) on my work station along with Office 2007. Before joining the domain, Outlook was able to properly connect to exchange server. Once I joined the domain, I always get the error that Exchange is not available. I tried un-checking the encrypt data box. No luck. Any Ideas? Dave "stanley" wrote: Hi, I have just installed outlook client7 in a WIndows 7 professional machine. However, I can't seem to connect to my exchange server. It works fine in Win XP, but I keep getting errors when I try to authenticate the accounts. the errors a- " The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action. The name cannot be resolved. The connection to Microsoft Exchange is unavailable. OUtlook must be online or connected to complete this action." ANyone with any ideas? THank you David, In the future please create your own thread so the original poster does not keep receiving notifications on the replies in this thread. I want you to tell me how you are attempting to connect to the Exchange server. Is this is a local network connection, a local wireless connection, VPN, or via Outlook Anywhere? For the purposes of this post, I am assuming it's either a local network connection or a local wireless connection. Secondly, how was the Windows 7 machine added to the domain? Lastly, most often this error is the result of incorrect DNS settings in use on the network. Advise your network administrator to ensure that the DHCP server provides the DNS corresponding to the IP address of an internal domain controller running a DNS server. You can verify this as an end user with IPCONFIG command. Please double-check the DNS settings. You can do so from either command line with IPCONFIG or through the control panel. Open a command prompt and attempt to ping the server by its address as entered in Outlook settings. If you get a response, then we have other issues. -- Leonid S. Knyshov Crashproof Solutions 510-282-1008 Twitter: @wiseleo http://crashproofsolutions.com Microsoft Small Business Specialist Try Exchange Online http://bit.ly/free-exchange-trial Please vote "helpful" if I helped you |
#7
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Jshep500,
Windows 2K will no longer be supported later this year. You will need to be on Server 2003 and Exchange 2003 to work with Windows 7. Should you require additional assistance and guidance, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/...egory/w7itpro/ . It is supported by product specialists as well as engineers and support teams. Jessica Microsoft Windows Client Team Last edited by JessicaD42 : March 29th, 2010 at 07:12 PM. Reason: Hit post reply to the wrong person. |
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