If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
cant open pdf in outlook 2002
I got a new computer here at work and have been having problems since. They
installed the old office XP software, then installed the old Adobe Standard 8 full version. My outlook now only gives the option to SAVE AS on pdf attachments, I cant double click and open them like I used to, this is a huge annoyance. The adobe was having issues of its own, not combing my .doc files into a single pdf, which I used to have no problem with, spent 6 hours on the phone with adobe who 1.) would not let me speak to a person I could understand 2.) hung up on me 4 times and 3.) had no idea what i was talking about! I got tech help from an outsource who couldnt figure it out either so he downloaded the trial version of Adobe 9 PRO and the combing .doc files works now, but still only have save as option in outlook... Im also having a problem with word, randomly it pops open (like when I close outlook or another window of word) saying "Normal.dot has changed would you like to save" It doesnt allow me to save it, I open task manager processes and close all the "WINWORD" and it goes away from the time being. I have searched both these problems online and cannot find an answer (Ill post the word one in the word forum). I found a couple of things and tried them and it hasnt worked - deleting outlooksecuretemp files, deleting the normal.dot... not fixing me.. Any ideas? |
#2
|
|||
|
|||
cant open pdf in outlook 2002
The 'do you want to save normal.dot' is caused by the acrobat addin- see
http://www.outlook-tips.net/archives/2006/20060221.htm The option to save as is controlled by the security settings outlook or IE. Is there a policy in effect to force save as? This isnt a typical setting for PDF's. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "Dawn" wrote in message ... I got a new computer here at work and have been having problems since. They installed the old office XP software, then installed the old Adobe Standard 8 full version. My outlook now only gives the option to SAVE AS on pdf attachments, I cant double click and open them like I used to, this is a huge annoyance. The adobe was having issues of its own, not combing my .doc files into a single pdf, which I used to have no problem with, spent 6 hours on the phone with adobe who 1.) would not let me speak to a person I could understand 2.) hung up on me 4 times and 3.) had no idea what i was talking about! I got tech help from an outsource who couldnt figure it out either so he downloaded the trial version of Adobe 9 PRO and the combing .doc files works now, but still only have save as option in outlook... Im also having a problem with word, randomly it pops open (like when I close outlook or another window of word) saying "Normal.dot has changed would you like to save" It doesnt allow me to save it, I open task manager processes and close all the "WINWORD" and it goes away from the time being. I have searched both these problems online and cannot find an answer (Ill post the word one in the word forum). I found a couple of things and tried them and it hasnt worked - deleting outlooksecuretemp files, deleting the normal.dot... not fixing me.. Any ideas? |
#3
|
|||
|
|||
cant open pdf in outlook 2002
There is no policy in force (unless its on the server? We dont have an
exchange server, but maybe the guy set my setting wrong or differently from the old computer?), and I downloaded that program to allow you to see the level 1 and level 2, there is nothing in level 2 (which would only allow save as option). I dont understand whats going on here.. "Diane Poremsky [MVP]" wrote: The 'do you want to save normal.dot' is caused by the acrobat addin- see http://www.outlook-tips.net/archives/2006/20060221.htm The option to save as is controlled by the security settings outlook or IE. Is there a policy in effect to force save as? This isnt a typical setting for PDF's. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "Dawn" wrote in message ... I got a new computer here at work and have been having problems since. They installed the old office XP software, then installed the old Adobe Standard 8 full version. My outlook now only gives the option to SAVE AS on pdf attachments, I cant double click and open them like I used to, this is a huge annoyance. The adobe was having issues of its own, not combing my .doc files into a single pdf, which I used to have no problem with, spent 6 hours on the phone with adobe who 1.) would not let me speak to a person I could understand 2.) hung up on me 4 times and 3.) had no idea what i was talking about! I got tech help from an outsource who couldnt figure it out either so he downloaded the trial version of Adobe 9 PRO and the combing .doc files works now, but still only have save as option in outlook... Im also having a problem with word, randomly it pops open (like when I close outlook or another window of word) saying "Normal.dot has changed would you like to save" It doesnt allow me to save it, I open task manager processes and close all the "WINWORD" and it goes away from the time being. I have searched both these problems online and cannot find an answer (Ill post the word one in the word forum). I found a couple of things and tried them and it hasnt worked - deleting outlooksecuretemp files, deleting the normal.dot... not fixing me.. Any ideas? |
#4
|
|||
|
|||
cant open pdf in outlook 2002
OK! I disabled adobe macros in outlook and I can now open pdf files without
having to save as first!!! -from the word issue help I am having, tried the solution in outlook since it is not working for word lol, but it worked for outlook!! "Dawn" wrote: There is no policy in force (unless its on the server? We dont have an exchange server, but maybe the guy set my setting wrong or differently from the old computer?), and I downloaded that program to allow you to see the level 1 and level 2, there is nothing in level 2 (which would only allow save as option). I dont understand whats going on here.. "Diane Poremsky [MVP]" wrote: The 'do you want to save normal.dot' is caused by the acrobat addin- see http://www.outlook-tips.net/archives/2006/20060221.htm The option to save as is controlled by the security settings outlook or IE. Is there a policy in effect to force save as? This isnt a typical setting for PDF's. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "Dawn" wrote in message ... I got a new computer here at work and have been having problems since. They installed the old office XP software, then installed the old Adobe Standard 8 full version. My outlook now only gives the option to SAVE AS on pdf attachments, I cant double click and open them like I used to, this is a huge annoyance. The adobe was having issues of its own, not combing my .doc files into a single pdf, which I used to have no problem with, spent 6 hours on the phone with adobe who 1.) would not let me speak to a person I could understand 2.) hung up on me 4 times and 3.) had no idea what i was talking about! I got tech help from an outsource who couldnt figure it out either so he downloaded the trial version of Adobe 9 PRO and the combing .doc files works now, but still only have save as option in outlook... Im also having a problem with word, randomly it pops open (like when I close outlook or another window of word) saying "Normal.dot has changed would you like to save" It doesnt allow me to save it, I open task manager processes and close all the "WINWORD" and it goes away from the time being. I have searched both these problems online and cannot find an answer (Ill post the word one in the word forum). I found a couple of things and tried them and it hasnt worked - deleting outlooksecuretemp files, deleting the normal.dot... not fixing me.. Any ideas? |
#5
|
|||
|
|||
cant open pdf in outlook 2002
That adobe was causing the save as problem is interesting. Thanks for
letting us know. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "Dawn" wrote in message ... OK! I disabled adobe macros in outlook and I can now open pdf files without having to save as first!!! -from the word issue help I am having, tried the solution in outlook since it is not working for word lol, but it worked for outlook!! "Dawn" wrote: There is no policy in force (unless its on the server? We dont have an exchange server, but maybe the guy set my setting wrong or differently from the old computer?), and I downloaded that program to allow you to see the level 1 and level 2, there is nothing in level 2 (which would only allow save as option). I dont understand whats going on here.. "Diane Poremsky [MVP]" wrote: The 'do you want to save normal.dot' is caused by the acrobat addin- see http://www.outlook-tips.net/archives/2006/20060221.htm The option to save as is controlled by the security settings outlook or IE. Is there a policy in effect to force save as? This isnt a typical setting for PDF's. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "Dawn" wrote in message ... I got a new computer here at work and have been having problems since. They installed the old office XP software, then installed the old Adobe Standard 8 full version. My outlook now only gives the option to SAVE AS on pdf attachments, I cant double click and open them like I used to, this is a huge annoyance. The adobe was having issues of its own, not combing my .doc files into a single pdf, which I used to have no problem with, spent 6 hours on the phone with adobe who 1.) would not let me speak to a person I could understand 2.) hung up on me 4 times and 3.) had no idea what i was talking about! I got tech help from an outsource who couldnt figure it out either so he downloaded the trial version of Adobe 9 PRO and the combing .doc files works now, but still only have save as option in outlook... Im also having a problem with word, randomly it pops open (like when I close outlook or another window of word) saying "Normal.dot has changed would you like to save" It doesnt allow me to save it, I open task manager processes and close all the "WINWORD" and it goes away from the time being. I have searched both these problems online and cannot find an answer (Ill post the word one in the word forum). I found a couple of things and tried them and it hasnt worked - deleting outlooksecuretemp files, deleting the normal.dot... not fixing me.. Any ideas? |
Thread Tools | |
Display Modes | |
|
|