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#1
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Office XP Reinstalls after Reboot
About a year ago, we had a 19 year old IT guy working for us, and he
installed Office XP on seven workstations across the company. Recently we discovered that our Office XP installs were pirated, and we bought some Office 2003 licenses to correct the problem. However, no matter what I try, Office XP reinstalls itself after reboot. I've tried removing it through the Office 2003 installation wizard, through the control panel, by running the Office Clean utility that came with Office 2003, using the Windows Install Cleanup Utility, and nothing works! I'm by no means a computer pro, but I have the funny feeling something in my registry was either corrupted or manually changed by the shady IT guy to force it to take the cracked copy of Office XP. Any ideas on how I could proceed? |
#2
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Office XP Reinstalls after Reboot
Michael Ledford wrote:
About a year ago, we had a 19 year old IT guy working for us, and he installed Office XP on seven workstations across the company. Recently we discovered that our Office XP installs were pirated, and we bought some Office 2003 licenses to correct the problem. However, no matter what I try, Office XP reinstalls itself after reboot. I've tried removing it through the Office 2003 installation wizard, through the control panel, by running the Office Clean utility that came with Office 2003, using the Windows Install Cleanup Utility, and nothing works! I'm by no means a computer pro, but I have the funny feeling something in my registry was either corrupted or manually changed by the shady IT guy to force it to take the cracked copy of Office XP. Any ideas on how I could proceed? I'm sure it's the server that's trying to re-install Office XP, tell your IT guy what's happening and let him fix it, that's what he's being paid to do. -- XS11E, Killing all posts from Google Groups The Usenet Improvement Project: http://improve-usenet.org |
#3
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Office XP Reinstalls after Reboot
Sadly, we no longer HAVE an IT guy to got to, and I'm stuck trying to pick up
the pieces (although I have brought in a professional to look at it, and after $400.00 he couldn't tell me what was wrong). I wasn't aware that the server could be redeploying Office. How would I check? |
#4
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Office XP Reinstalls after Reboot
Michael Ledford wrote:
Sadly, we no longer HAVE an IT guy to got to, and I'm stuck trying to pick up the pieces (although I have brought in a professional to look at it, and after $400.00 he couldn't tell me what was wrong). I wasn't aware that the server could be redeploying Office. How would I check? Sorry, I don't know but someone here does so keep watching... -- XS11E, Killing all posts from Google Groups The Usenet Improvement Project: http://improve-usenet.org |
#5
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Office XP Reinstalls after Reboot
I just wanted to say thank you so much - I've posted this problem at maybe
eight different sites, and you were the only person who could point me in the right direction. It turns out that the server WAS deploying Office XP. Every time we logged onto the network, Office XP shortcuts were being installed on our workstations and overriding our Office 2003 install. I called in a professional IT consultant to look at what we found, and he went about making changes. Unfortunately, he uninstalled (actually, just deleted) Office XP on the server BEFORE uninstalling them on the desktops, so now they're not uninstalling properly at all... I imagine the answer is to replace the Office XP custom installation that was originally on the server, THEN uninstall on the desktops, THEN uninstall from the server itself. Again, thank you. Hundreds of dollars of professional consultants and a bad IT employee later, it was finally mad Google searches and Microsoft forums that got me patched up. -Mike |
#6
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Office XP Reinstalls after Reboot
Michael Ledford wrote:
I just wanted to say thank you so much You're welcome, I wish I could have helped more... -- XS11E, Killing all posts from Google Groups The Usenet Improvement Project: http://improve-usenet.org |
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