Office 2007 Enterprise applications don't install

I have a HP dv6708 with Vista Ultimate 64-bit. I am the only user. There is
a guest profile, but it is turned off.

My problem started with Outlook 2007 and has spread. Previous to installing
Office 2007 Enterprise, I had Office 2003 Pro and everything worked fine. I
installed it the same way.

The first problem after installing Office 2007 was that Outlook would try to
install each time I opened it. After "installing," it worked fine - or
seemed to. Office Live Connector wouldn't recognize that Outlook was on the
machine so it wouldn't install. Other applications seemed to work fine.

I tried uninstalling and reinstalling, after cleaning the registry,
installing with antivirus application off, etc. Nothing mattered. I
finally posted here a few days ago and got a suggestion to used the Windows
installer clean up tool, which I did, removing only Office applications. The
problem got worse and other applications started having problems.

I did a restore to prior to uninstalling and use of the installer clean up
tool. That hasn't solved the problem. I tried installing specifying to run
as administrator. I check permissions for the application .exe and added
full control for the user profiles and also for the Office12 folder. I also
checked the registry permissions to make sure they had full control.

The Office installation seems to go fine and all of the folders/files seem
to be there. However, no application will install. Upon opening each
application, they try to install and end in an error stating that the
application hasn't been installed for the current user, whereupon the
application shuts down.

Prior to the final error message and shutdown, there are different errors
for certain applications. Access has an error that the auto configuration
didn't run properly. Excel has an error involving stdole32.tlb (It's on the
machine). Word just has a message that it is no longer functioning properly
and needs to be reinstalled.

One thing I've noticed is that in permissions, the user profile is just the
generic users(computer name/users), where my user profile is named. Files I
have created have the computer name/user name. I tried adding my named user
profile to the permissions, but that hasn't worked either.

At this point, I'm out of ideas, except that I wonder if the target profile
is screwing things up. Office is unusable now in any form.

Help!

Canned reply

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/s...ights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLic...3/overview.asp



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"rmgnome" wrote in message
...
I have a HP dv6708 with Vista Ultimate 64-bit. I am the only user. There is
a guest profile, but it is turned off.

My problem started with Outlook 2007 and has spread. Previous to installing
Office 2007 Enterprise, I had Office 2003 Pro and everything worked fine. I
installed it the same way.

The first problem after installing Office 2007 was that Outlook would try to
install each time I opened it. After "installing," it worked fine - or
seemed to. Office Live Connector wouldn't recognize that Outlook was on the
machine so it wouldn't install. Other applications seemed to work fine.

I tried uninstalling and reinstalling, after cleaning the registry,
installing with antivirus application off, etc. Nothing mattered. I
finally posted here a few days ago and got a suggestion to used the Windows
installer clean up tool, which I did, removing only Office applications. The
problem got worse and other applications started having problems.

I did a restore to prior to uninstalling and use of the installer clean up
tool. That hasn't solved the problem. I tried installing specifying to run
as administrator. I check permissions for the application .exe and added
full control for the user profiles and also for the Office12 folder. I also
checked the registry permissions to make sure they had full control.

The Office installation seems to go fine and all of the folders/files seem
to be there. However, no application will install. Upon opening each
application, they try to install and end in an error stating that the
application hasn't been installed for the current user, whereupon the
application shuts down.

Prior to the final error message and shutdown, there are different errors
for certain applications. Access has an error that the auto configuration
didn't run properly. Excel has an error involving stdole32.tlb (It's on the
machine). Word just has a message that it is no longer functioning properly
and needs to be reinstalled.

One thing I've noticed is that in permissions, the user profile is just the
generic users(computer name/users), where my user profile is named. Files I
have created have the computer name/user name. I tried adding my named user
profile to the permissions, but that hasn't worked either.

At this point, I'm out of ideas, except that I wonder if the target profile
is screwing things up. Office is unusable now in any form.

Help!

Peter, thank you for the info. I got the software through an MS program
through my employer, as I did the 2003 Pro version I had (and had no problems
with). Licensing isn't an issue. I will check the links you provided.


"Peter Foldes" wrote:

Canned reply

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/s...ights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLic...3/overview.asp



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"rmgnome" wrote in message
...
I have a HP dv6708 with Vista Ultimate 64-bit. I am the only user. There is
a guest profile, but it is turned off.

My problem started with Outlook 2007 and has spread. Previous to installing
Office 2007 Enterprise, I had Office 2003 Pro and everything worked fine. I
installed it the same way.

The first problem after installing Office 2007 was that Outlook would try to
install each time I opened it. After "installing," it worked fine - or
seemed to. Office Live Connector wouldn't recognize that Outlook was on the
machine so it wouldn't install. Other applications seemed to work fine.

I tried uninstalling and reinstalling, after cleaning the registry,
installing with antivirus application off, etc. Nothing mattered. I
finally posted here a few days ago and got a suggestion to used the Windows
installer clean up tool, which I did, removing only Office applications. The
problem got worse and other applications started having problems.

I did a restore to prior to uninstalling and use of the installer clean up
tool. That hasn't solved the problem. I tried installing specifying to run
as administrator. I check permissions for the application .exe and added
full control for the user profiles and also for the Office12 folder. I also
checked the registry permissions to make sure they had full control.

The Office installation seems to go fine and all of the folders/files seem
to be there. However, no application will install. Upon opening each
application, they try to install and end in an error stating that the
application hasn't been installed for the current user, whereupon the
application shuts down.

Prior to the final error message and shutdown, there are different errors
for certain applications. Access has an error that the auto configuration
didn't run properly. Excel has an error involving stdole32.tlb (It's on the
machine). Word just has a message that it is no longer functioning properly
and needs to be reinstalled.

One thing I've noticed is that in permissions, the user profile is just the
generic users(computer name/users), where my user profile is named. Files I
have created have the computer name/user name. I tried adding my named user
profile to the permissions, but that hasn't worked either.

At this point, I'm out of ideas, except that I wonder if the target profile
is screwing things up. Office is unusable now in any form.

Help!

Did you uninstall 2003 before trying to install 2007?

"rmgnome" wrote in message
...
I have a HP dv6708 with Vista Ultimate 64-bit. I am the only user. There
is
a guest profile, but it is turned off.

My problem started with Outlook 2007 and has spread. Previous to
installing
Office 2007 Enterprise, I had Office 2003 Pro and everything worked fine.
I
installed it the same way.


--
Joseph Meehan

Dia 's Muire duit

Joseph

makes no difference. You can have both Office versions installed at the same time
if they are legal versions

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Joseph Meehan" wrote in message
...
Did you uninstall 2003 before trying to install 2007?

"rmgnome" wrote in message
...
I have a HP dv6708 with Vista Ultimate 64-bit. I am the only user. There is
a guest profile, but it is turned off.

My problem started with Outlook 2007 and has spread. Previous to installing
Office 2007 Enterprise, I had Office 2003 Pro and everything worked fine. I
installed it the same way.


--
Joseph Meehan

Dia 's Muire duit