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BUG REPORT: prints, but doesn't display, suppressed 1st page H/F's



 
 
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  #21  
Old October 3rd, 2009, 10:28 AM posted to microsoft.public.publisher
Ed Bennett
external usenet poster
 
Posts: 1,656
Default BUG REPORT: prints, but doesn't display, suppressed 1st pageH

Andy Smith wrote:
Mary/Rob/Ed/GbH: if no one believes users' bug reports, they never get
tested, and the bugs remain. Sure there's 95% user error, but what's
beta-testing for, anyway?


Just to clarify, I wasn't saying that I was happy with the situation. I
think it's probably more like 99+% user error, though.

--
Ed Bennett
  #22  
Old October 6th, 2009, 02:14 PM posted to microsoft.public.publisher
Andy Smith
external usenet poster
 
Posts: 62
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H


Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?


Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug report is
for, and that's why I wrote the subject line as such.


This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,


If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett

  #23  
Old October 6th, 2009, 03:26 PM posted to microsoft.public.publisher
Mary Sauer[_3_]
external usenet poster
 
Posts: 3,082
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H

Did it ever occur to you that you are setting up your publication incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?


Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug report
is
for, and that's why I wrote the subject line as such.


This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,


If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett



  #24  
Old October 6th, 2009, 06:43 PM posted to microsoft.public.publisher
Andy Smith
external usenet poster
 
Posts: 62
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H


I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with letter-size
paper in landscape orientation. It asked me to insert pages, I said yes, and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View / Header and
Footer. In each header I typed "tabDancing Fairies", in the left footer I
clicked the H/F toolbar's page-number tool, and in the right footer I typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and footer. Then
I right-clicked page 1, chose Insert Section, cleared the "Show H/F's on 1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I went back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett




  #25  
Old October 7th, 2009, 12:36 PM posted to microsoft.public.publisher
Mary Sauer[_3_]
external usenet poster
 
Posts: 3,082
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H

I trust you downloaded the PUB file, not the PDF...
Please give me some credit...

Okay, Andy, I followed your directions to the letter. I see what you see. But it
is only two clicks to correct the print and preview.

I wonder if that is part of the setup, ignoring the Master page.

--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with letter-size
paper in landscape orientation. It asked me to insert pages, I said yes, and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View / Header and
Footer. In each header I typed "tabDancing Fairies", in the left footer I
clicked the H/F toolbar's page-number tool, and in the right footer I typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and footer. Then
I right-clicked page 1, chose Insert Section, cleared the "Show H/F's on 1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I went back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication
incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a
booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug
report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett






  #26  
Old October 7th, 2009, 02:26 PM posted to microsoft.public.publisher
Andy Smith
external usenet poster
 
Posts: 62
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H

OK, you've admitted that I've found a genuine bug in Publisher, and that's a
huge step. So let's keep it civil, and let me reiterate my point:

- I know how to fix the bug for my one publication. That's not important.

- I'm asking that you fix Publisher for everyone else's publications.
That's important.

Tell you what: I've rated your post admitting "I see what you see" with a
Yes, so would do the same to mine, the one before it with the steps you
followed to see what I see? Then others can find both our posts and clearly
see that I've found a bug and you've confirmed it.

Also, I've tried Emailing Rob Giordano, because I still can't find either
report I put up on the feedback site for Publisher 2007. Nevertheless I'm
going to take the steps you just followed and submit a third report.
Meanwhile, can you please see if the bug exists in 2007 and perhaps tell him
about it somehow? Publisher users everywhere would appreciate that very much.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

I trust you downloaded the PUB file, not the PDF...

Please give me some credit...

Okay, Andy, I followed your directions to the letter. I see what you see. But it
is only two clicks to correct the print and preview.

I wonder if that is part of the setup, ignoring the Master page.

--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with letter-size
paper in landscape orientation. It asked me to insert pages, I said yes, and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View / Header and
Footer. In each header I typed "tabDancing Fairies", in the left footer I
clicked the H/F toolbar's page-number tool, and in the right footer I typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and footer. Then
I right-clicked page 1, chose Insert Section, cleared the "Show H/F's on 1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I went back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication
incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a
booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug
report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett







  #27  
Old May 15th, 2010, 10:56 AM posted to microsoft.public.publisher
Derek Marshall
external usenet poster
 
Posts: 1
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H



"Andy Smith" wrote:

OK, you've admitted that I've found a genuine bug in Publisher, and that's a
huge step. So let's keep it civil, and let me reiterate my point:

- I know how to fix the bug for my one publication. That's not important.

- I'm asking that you fix Publisher for everyone else's publications.
That's important.

Tell you what: I've rated your post admitting "I see what you see" with a
Yes, so would do the same to mine, the one before it with the steps you
followed to see what I see? Then others can find both our posts and clearly
see that I've found a bug and you've confirmed it.

Also, I've tried Emailing Rob Giordano, because I still can't find either
report I put up on the feedback site for Publisher 2007. Nevertheless I'm
going to take the steps you just followed and submit a third report.
Meanwhile, can you please see if the bug exists in 2007 and perhaps tell him
about it somehow? Publisher users everywhere would appreciate that very much.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

I trust you downloaded the PUB file, not the PDF...

Please give me some credit...

Okay, Andy, I followed your directions to the letter. I see what you see. But it
is only two clicks to correct the print and preview.

I wonder if that is part of the setup, ignoring the Master page.

--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with letter-size
paper in landscape orientation. It asked me to insert pages, I said yes, and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View / Header and
Footer. In each header I typed "tabDancing Fairies", in the left footer I
clicked the H/F toolbar's page-number tool, and in the right footer I typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and footer. Then
I right-clicked page 1, chose Insert Section, cleared the "Show H/F's on 1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I went back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication
incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a
booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2 posting.
Don't change the file, as Mary Sauer did, just follow the steps I wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy one
involving the white rectangle -- what if your publication's paper isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or pattern
the paper is - printing white simply prints nothing. (At least as far as
Publisher is concerned - some dye-sub printers can print white, but if
you tell Publisher to print white, even they will print nothing, since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File back
in the day. I guess the recommendation was then to white out the entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG* for
the benefit of others doing more serious work -- that's what a bug
report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett







  #28  
Old May 15th, 2010, 01:46 PM posted to microsoft.public.publisher
Mary Sauer[_3_]
external usenet poster
 
Posts: 3,082
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H

I cannot understand why this post is appearing. These messages are dated late
October, early November of last year. I still have his "Dancing Fairies"
booklet.

--
Mary Sauer MVP
http://msauer.mvps.org/

"Derek Marshall" Derek wrote in message
...


"Andy Smith" wrote:

OK, you've admitted that I've found a genuine bug in Publisher, and that's a
huge step. So let's keep it civil, and let me reiterate my point:

- I know how to fix the bug for my one publication. That's not important.

- I'm asking that you fix Publisher for everyone else's publications.
That's important.

Tell you what: I've rated your post admitting "I see what you see" with a
Yes, so would do the same to mine, the one before it with the steps you
followed to see what I see? Then others can find both our posts and clearly
see that I've found a bug and you've confirmed it.

Also, I've tried Emailing Rob Giordano, because I still can't find either
report I put up on the feedback site for Publisher 2007. Nevertheless I'm
going to take the steps you just followed and submit a third report.
Meanwhile, can you please see if the bug exists in 2007 and perhaps tell him
about it somehow? Publisher users everywhere would appreciate that very
much.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

I trust you downloaded the PUB file, not the PDF...
Please give me some credit...

Okay, Andy, I followed your directions to the letter. I see what you see.
But it
is only two clicks to correct the print and preview.

I wonder if that is part of the setup, ignoring the Master page.

--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with
letter-size
paper in landscape orientation. It asked me to insert pages, I said yes,
and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View / Header
and
Footer. In each header I typed "tabDancing Fairies", in the left
footer I
clicked the H/F toolbar's page-number tool, and in the right footer I
typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and footer.
Then
I right-clicked page 1, chose Insert Section, cleared the "Show H/F's on
1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I went
back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me
wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication
incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication as a
booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2
posting.
Don't change the file, as Mary Sauer did, just follow the steps I
wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal display
differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very sloppy
one
involving the white rectangle -- what if your publication's paper
isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or
pattern
the paper is - printing white simply prints nothing. (At least as far
as
Publisher is concerned - some dye-sub printers can print white, but
if
you tell Publisher to print white, even they will print nothing,
since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then that's
different - but that was even the advice offered by the Help File
back
in the day. I guess the recommendation was then to white out the
entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this *BUG*
for
the benefit of others doing more serious work -- that's what a bug
report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to do, not
for reporting bugs. The individuals here are simply trying to help
you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world and his
wife, the vast majority of "bug"s would in fact be user error, and
the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett









  #29  
Old May 15th, 2010, 05:41 PM posted to microsoft.public.publisher
Rob Giordano [MS MVP]
external usenet poster
 
Posts: 414
Default BUG REPORT: prints, but doesn't display, suppressed 1st page H

especially this obnoxious one

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression Web






"Mary Sauer" wrote in message
...
I cannot understand why this post is appearing. These messages are dated
late October, early November of last year. I still have his "Dancing
Fairies" booklet.

--
Mary Sauer MVP
http://msauer.mvps.org/

"Derek Marshall" Derek wrote in
message ...


"Andy Smith" wrote:

OK, you've admitted that I've found a genuine bug in Publisher, and
that's a
huge step. So let's keep it civil, and let me reiterate my point:

- I know how to fix the bug for my one publication. That's not
important.

- I'm asking that you fix Publisher for everyone else's publications.
That's important.

Tell you what: I've rated your post admitting "I see what you see" with
a
Yes, so would do the same to mine, the one before it with the steps you
followed to see what I see? Then others can find both our posts and
clearly
see that I've found a bug and you've confirmed it.

Also, I've tried Emailing Rob Giordano, because I still can't find
either
report I put up on the feedback site for Publisher 2007. Nevertheless
I'm
going to take the steps you just followed and submit a third report.
Meanwhile, can you please see if the bug exists in 2007 and perhaps tell
him
about it somehow? Publisher users everywhere would appreciate that very
much.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

I trust you downloaded the PUB file, not the PDF...
Please give me some credit...

Okay, Andy, I followed your directions to the letter. I see what you
see. But it
is only two clicks to correct the print and preview.

I wonder if that is part of the setup, ignoring the Master page.

--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

I trust you downloaded the PUB file, not the PDF...

I began with a blank publication and set it up as a booklet with
letter-size
paper in landscape orientation. It asked me to insert pages, I said
yes, and
it ended up four pages, with 2 and 3 facing.

I went to the master page, a two-pager, and then went to View /
Header and
Footer. In each header I typed "tabDancing Fairies", in the left
footer I
clicked the H/F toolbar's page-number tool, and in the right footer
I typed
two tabs and then clicked that tool.

In the page sorter I left-clicked page 1, and I saw header and
footer. Then
I right-clicked page 1, chose Insert Section, cleared the "Show
H/F's on 1st
page" checkbox and clicked OK. The H/F disappeared.

I did the same on page 4, where the H/F also appeared, and I also
checked
"Begin a new section". The H/F disappeared afterward.

I then added the text boxes and bitmap objects, but they're
irrelevant.

Finally I did Print Preview: the H/Fs were on all four pages. I
went back
to normal, checked pages 1 and 4, and they were not there.

That's not WYSIWYG. That's a *BUG*. There are my steps. Prove me
wrong.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Mary Sauer" wrote:

Did it ever occur to you that you are setting up your publication
incorrectly? I
cannot duplicate your so-called bug.
I did not change your document, I had to re-setup the publication
as a
booklet.
It downloaded to me as four separate pages.


--
Mary Sauer
http://msauer.mvps.org/

"Andy Smith" wrote in message
...

Anyone who wants to see the *BUG* can simply follow my October2
posting.
Don't change the file, as Mary Sauer did, just follow the steps I
wrote.
It's 100% reproducible, and it's not WYSIWYG -- the normal
display differs
from the print preview and printout. Not WYSIWYG equals *BUG*.

--
Andy Smith
Senior Systems Analyst
Standard & Poor''s, NYC



"Ed Bennett" wrote:

Andy Smith wrote:
OK, there are all kinds of workarounds -- including the very
sloppy one
involving the white rectangle -- what if your publication's
paper isn't
necessarily white, or of one color?

Printers can't print white, so it doesn't matter what colour or
pattern
the paper is - printing white simply prints nothing. (At least
as far as
Publisher is concerned - some dye-sub printers can print white,
but if
you tell Publisher to print white, even they will print nothing,
since
in Publisher, "white = nothing".)

Of course, if the Master Page has colours or patterns on, then
that's
different - but that was even the advice offered by the Help
File back
in the day. I guess the recommendation was then to white out the
entire
Master Page and copy and paste it on top of the white rectangle,
removing unwanted elements.

Fine, I can work around it, but I also want to report this
*BUG* for
the benefit of others doing more serious work -- that's what a
bug
report
is
for, and that's why I wrote the subject line as such.

This newsgroup is for support and help doing what you need to
do, not
for reporting bugs. The individuals here are simply trying to
help you
do what you need to do.

I can't believe it's so hard to report bugs to Microsoft,

If Microsoft opened their bug reporting channels to the world
and his
wife, the vast majority of "bug"s would in fact be user error,
and the
real bugs would be practically impossible to distinguish without
devoting a huge support staff to filtering through them.

--
Ed Bennett










 




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