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Unable to completely remove Address Books
I used to have several contact folders. They we Contacts, Mailer,
Prospects, and Clients. I deleted Prospects and Clients. Now, when I create a new email, then click on the To: button, I get a message telling me, "The address list could not be displayed. . . ," and directing me to Outlook Help. Outlook Help told me to click on the Tools menu, then E-mail accounts, then "View or change existing address books. . . " I followed the rest of the directions, and deleted Prospects and Clients entries, then closed and rebooted Outlook 2003. I still get the message about the address not being displayed. I am still able to click "Ok," then select the Contacts address book in the "Show Names in the. . . " drop down list in the Select Names pick list. What can I do to stop getting, "The address list could not be displayed. . . " message? Thanks for your help. -- Mark |
#2
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Unable to completely remove Address Books
Try opening the Address book and clicking on it's tools, options menu - are
the two deleted lists listed? if so remove them. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Do you keep Outlook open 24/7? Vote in our poll: http://forums.slipstick.com/showthread.php?t=22205 "CNCoachMark" wrote in message ... I used to have several contact folders. They we Contacts, Mailer, Prospects, and Clients. I deleted Prospects and Clients. Now, when I create a new email, then click on the To: button, I get a message telling me, "The address list could not be displayed. . . ," and directing me to Outlook Help. Outlook Help told me to click on the Tools menu, then E-mail accounts, then "View or change existing address books. . . " I followed the rest of the directions, and deleted Prospects and Clients entries, then closed and rebooted Outlook 2003. I still get the message about the address not being displayed. I am still able to click "Ok," then select the Contacts address book in the "Show Names in the. . . " drop down list in the Select Names pick list. What can I do to stop getting, "The address list could not be displayed. . . " message? Thanks for your help. -- Mark |
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