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#1
January 27th, 2009, 01:39 PM
posted to microsoft.public.access.gettingstarted
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Export button grayed out (Access 2003)
We have an Access 2003 db on a network drive, to which we've given
selected users perms to update it directly via the usual Access forms etc. One user asked me to help her export some data to Excel, so I set up a test query on the db, and was able to export it as an excel file uneventfully. I went to her machine, however, and discovered that when she ran the same query, her export option was grayed out! I wound up emailing her the excel file, but I don't know why she is unable to export. Am I correct in assuming that if she has full access to the network drive to update this file, there shouldn't be any reasons why this is happening? There are no perms on the db either. This is the only file she works with, so rightly or wrongly we didn't try it with another one. Any ideas?? TIA elaine charlottesville, va 
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#2
January 28th, 2009, 09:36 AM
posted to microsoft.public.access.gettingstarted
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Export button grayed out (Access 2003)
Hi Elaine,
try clicking on the query name without opening it. does she have a full version of Access? Is she using an MDB (/ACCDB) file or an MDE(/ACCDE) file? What version of Access is she running? What service pack is installed? and you? Warm Regards, Crystal remote programming and training Video Tutorials on YouTube! http://www.youtube.com/user/LearnAccessByCrystal Access Basics 8-part free tutorial that covers essentials in Access http://www.AccessMVP.com/strive4peace * (: have an awesome day  * EPPack wrote: We have an Access 2003 db on a network drive, to which we've given selected users perms to update it directly via the usual Access forms etc. One user asked me to help her export some data to Excel, so I set up a test query on the db, and was able to export it as an excel file uneventfully. I went to her machine, however, and discovered that when she ran the same query, her export option was grayed out! I wound up emailing her the excel file, but I don't know why she is unable to export. Am I correct in assuming that if she has full access to the network drive to update this file, there shouldn't be any reasons why this is happening? There are no perms on the db either. This is the only file she works with, so rightly or wrongly we didn't try it with another one. Any ideas?? TIA elaine charlottesville, va
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#3
January 28th, 2009, 03:31 PM
posted to microsoft.public.access.gettingstarted
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Export button grayed out (Access 2003)
On Jan 28, 4:36*am, strive4peace wrote:
Hi Elaine, try clicking on the query name without opening it. I'll ask her this, but when I had the query open, it still worked for me.It also worked if I ran the query from the network drive, or if I copied it to my hd and did it. I've asked her to try the latter, but no word back from her yet. does she have a full version of Access? *Is she using an MDB (/ACCDB) file or an MDE(/ACCDE) file? MDB. Not sure what an MDE file is, sorry. What version of Access is she running? *What service pack is installed? She has Office 2003 Professional, which is our standard here. I don't know specifically what SP she has, my guess is that like most of our users, she is clueless about updating unless it's set to autoupdate (which it may well be). I'll find out tho. * and you? Fully "loaded" XP Pro SP3, Access (and Office) 2003 (11.8166.8221)SP3 I'll see what I can find out from her and post back when I have more info. Thanks! elaine Warm Regards, Crystal remote programming and training Video Tutorials on YouTube!http://www.youtube.com/user/LearnAccessByCrystal Access Basics 8-part free tutorial that covers essentials in Accesshttp://www.AccessMVP..com/strive4peace * * * * (: have an awesome day * * EPPack wrote: We have an Access 2003 db on a network drive, to which we've given selected users perms to update it directly via the usual Access forms etc. One user asked me to help her export some data to Excel, so I set up a test query on the db, and was able to export it as an excel file uneventfully. I went to her machine, however, and discovered that when she ran the same query, her export option was grayed out! I wound up emailing her the excel file, but I don't know why she is unable to export. Am I correct in assuming that if she has full access to the network drive to update this file, there shouldn't be any reasons why this is happening? There are no perms on the db either. This is the only file she works with, so rightly or wrongly we didn't try it with another one. Any ideas?? TIA elaine charlottesville, va- Hide quoted text - - Show quoted text -
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#4
January 29th, 2009, 12:04 AM
posted to microsoft.public.access.gettingstarted
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Export button grayed out (Access 2003)
you're welcome, Elaine. Please let us know if it works out
Warm Regards, Crystal remote programming and training Video Tutorials on YouTube! http://www.youtube.com/user/LearnAccessByCrystal (open by clicking on the video thumbnail so you get the "high quality" option) Access Basics 8-part free tutorial that covers essentials in Access http://www.AccessMVP.com/strive4peace * (: have an awesome day * EPPack wrote: On Jan 28, 4:36 am, strive4peace wrote: Hi Elaine, try clicking on the query name without opening it. I'll ask her this, but when I had the query open, it still worked for me.It also worked if I ran the query from the network drive, or if I copied it to my hd and did it. I've asked her to try the latter, but no word back from her yet. does she have a full version of Access? Is she using an MDB (/ACCDB) file or an MDE(/ACCDE) file? MDB. Not sure what an MDE file is, sorry. What version of Access is she running? What service pack is installed? She has Office 2003 Professional, which is our standard here. I don't know specifically what SP she has, my guess is that like most of our users, she is clueless about updating unless it's set to autoupdate (which it may well be). I'll find out tho. and you? Fully "loaded" XP Pro SP3, Access (and Office) 2003 (11.8166.8221)SP3 I'll see what I can find out from her and post back when I have more info. Thanks! elaine Warm Regards, Crystal remote programming and training Video Tutorials on YouTube!http://www.youtube.com/user/LearnAccessByCrystal Access Basics 8-part free tutorial that covers essentials in Accesshttp://www.AccessMVP.com/strive4peace * (: have an awesome day * EPPack wrote: We have an Access 2003 db on a network drive, to which we've given selected users perms to update it directly via the usual Access forms etc. One user asked me to help her export some data to Excel, so I set up a test query on the db, and was able to export it as an excel file uneventfully. I went to her machine, however, and discovered that when she ran the same query, her export option was grayed out! I wound up emailing her the excel file, but I don't know why she is unable to export. Am I correct in assuming that if she has full access to the network drive to update this file, there shouldn't be any reasons why this is happening? There are no perms on the db either. This is the only file she works with, so rightly or wrongly we didn't try it with another one. Any ideas?? TIA elaine charlottesville, va- Hide quoted text - - Show quoted text -
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