Clip art is not getting online clips

If am having this problem on one PC. When I do a search (in Word also), I
only get limited results. For isntance, if I search for "heart", I get 2
responses. On my other PCs, I get dozens of hits, and all of the other
pictures (except for those 2)have a small globe in the corner. I assume that
means it did a search online and pulled these results. If I look at the
properties for all of these others, they are all located in the Temporary
Internet Files folders, not in the Microsoft Office/Media folder.

Can anyone tell me how to get Office to pull the rest of these pics?

Thanks,
Mike

Be certain you are online. Empty your temp cache, in Internet Explorer, tools,
Internet Options, delete files.


Clip2002: Search Returns Improper File Type or No Results (This is relevant to
2003 as well)
http://support.microsoft.com/kb/293424
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Mike" wrote in message
...
If am having this problem on one PC. When I do a search (in Word also), I
only get limited results. For isntance, if I search for "heart", I get 2
responses. On my other PCs, I get dozens of hits, and all of the other
pictures (except for those 2)have a small globe in the corner. I assume that
means it did a search online and pulled these results. If I look at the
properties for all of these others, they are all located in the Temporary
Internet Files folders, not in the Microsoft Office/Media folder.

Can anyone tell me how to get Office to pull the rest of these pics?

Thanks,
Mike

Thanks for the feedback. The PC is always connected to the Internet and I
tried clearing the temp files, but the search results are the same. It
doesn't even seem to be trying to search outside the program. Is there a
setting that would allow or prevent this?

Thanks,
Mike

"Mary Sauer" wrote:

Be certain you are online. Empty your temp cache, in Internet Explorer, tools,
Internet Options, delete files.


Clip2002: Search Returns Improper File Type or No Results (This is relevant to
2003 as well)
http://support.microsoft.com/kb/293424
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Mike" wrote in message
...
If am having this problem on one PC. When I do a search (in Word also), I
only get limited results. For isntance, if I search for "heart", I get 2
responses. On my other PCs, I get dozens of hits, and all of the other
pictures (except for those 2)have a small globe in the corner. I assume that
means it did a search online and pulled these results. If I look at the
properties for all of these others, they are all located in the Temporary
Internet Files folders, not in the Microsoft Office/Media folder.

Can anyone tell me how to get Office to pull the rest of these pics?

Thanks,
Mike

Mike wrote:
Thanks for the feedback. The PC is always connected to the Internet and I
tried clearing the temp files, but the search results are the same. It
doesn't even seem to be trying to search outside the program. Is there a
setting that would allow or prevent this?

Have you tried Help Customer Feedback Options Online Content?

--
Ed Bennett - MVP Microsoft Publisher
http://ed.mvps.org

Thanks again for responding. Yes, I have.
Problem resolved. I know this was checked at some point recently, but I
just thought to check where the Clip Art was pulling from again. Like I
said, I know this was set to pull form "All Collections", but somehow that
got reduced. Once I changed the "Search In" option to "All Collections" from
the search window (Insert - Pictures - Clip Art), it pulled everything I
was looking for.

Thank you all for your help.
Mike

"Ed Bennett" wrote:

Mike wrote:
Thanks for the feedback. The PC is always connected to the Internet and I
tried clearing the temp files, but the search results are the same. It
doesn't even seem to be trying to search outside the program. Is there a
setting that would allow or prevent this?

Have you tried Help Customer Feedback Options Online Content?

--
Ed Bennett - MVP Microsoft Publisher
http://ed.mvps.org