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Problems after msi install - Office xp Pro



 
 
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  #1  
Old December 15th, 2004, 04:38 PM
Frank Frank is offline
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First recorded activity by OfficeFrustration: Dec 2004
Posts: 11
Unhappy Problems after msi install - Office xp Pro

I have the following problem when trying to get Office XP Pro to install. I go
through the whole process of installing. Everything looks great. Installation checked out without a hitch. Now, I'm ready to use Word. (No problems - yeah!!!)

Now, when opening Word, Access, etc. two screens pop up at the same time eg. screen 1 - Windows installer Preparing to install... and second screen noting the following error message: "This MSI must be launched through setup." When I click the OK button on the MSI screen , the same error screen comes up a second time (Note- the preparing to install screen stays open during this process). I do the same thing a third time and the error screen comes up. After that, the application - eg. Word - opens.Things seems to work OK. But when I open Access, I get lots of errors when trying to use various databases I have created. This has to be due to a faulty installation.

Added Note: I do have Norton System Works 2005 installed and I may have
inadvertantly failed to close the anitvirus program during installation of
Office XP. Maybe this has something to do with above problem? I use Windows XP Home edtion without service pack 2 installed as operating system; and, Office Service Pack 3 was installed.

I really need to get this resolved ASAP as many critical things hang on
proper functioning of both Word and Access.Hope I don't have to reformat my drive.

Any assistance is deeply appreciated.

Frank
  #2  
Old January 3rd, 2005, 12:20 AM
Larry Reader Larry Reader is offline
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First recorded activity by OfficeFrustration: Jan 2005
Posts: 2
Cool

Would sure like to see answer to this as I am having the exact same problem.

Larry

Quote:
Originally Posted by Frank
I have the following problem when trying to get Office XP Pro to install. I go
through the whole process of installing. Everything looks great. Installation checked out without a hitch. Now, I'm ready to use Word. (No problems - yeah!!!)

Now, when opening Word, Access, etc. two screens pop up at the same time eg. screen 1 - Windows installer Preparing to install... and second screen noting the following error message: "This MSI must be launched through setup." When I click the OK button on the MSI screen , the same error screen comes up a second time (Note- the preparing to install screen stays open during this process). I do the same thing a third time and the error screen comes up. After that, the application - eg. Word - opens.Things seems to work OK. But when I open Access, I get lots of errors when trying to use various databases I have created. This has to be due to a faulty installation.

Added Note: I do have Norton System Works 2005 installed and I may have
inadvertantly failed to close the anitvirus program during installation of
Office XP. Maybe this has something to do with above problem? I use Windows XP Home edtion without service pack 2 installed as operating system; and, Office Service Pack 3 was installed.

I really need to get this resolved ASAP as many critical things hang on
proper functioning of both Word and Access.Hope I don't have to reformat my drive.

Any assistance is deeply appreciated.

Frank
 




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