Error recieving emails from POP3 server

Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg, no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?

--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

If that didn't fix it, including turning off e-mail scanning, then your
first assumption is likely correct.

Are you able to access the messages via the ISP's Website and delete the
offending message there? That would be the easiest way.

Another possibility is a message rule. A corrupt message is usually larger
than an average e-mail.

Create a Message Rule:

Where the message size is more than size
Delete it from Server
Click on Size and set it for about 100KB.
Click: Apply Now.

Go back to the Inbox and click Send/Receive. This should get rid of the
message.

Remember to go back into Message Rules and either delete the rule, or
uncheck it so you can use it in the future.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?

--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives
the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com',
Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank
(eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this
trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

"Derrick Powlison" wrote in message
...
I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?


Try activating troubleshooting logging for mail
or (better) using a packet tracer such as netcap
and formatted with Ethereal.

Either diagnostic would show you if there is a network component
to the error message.

You could also run ProcMon, filtering on msimn.exe, to try to supplement
the standard symptoms. E.g. in conjunction with the troubleshooting logging
that could show you any problems with registry or file accesses preceding
the issuing of that error message. Hint: you would have to infer the issuing
of the error message as the write to the POP3.log file which matched the
record length of the error message.


Good luck

Robert Aldwinckle
---



--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

I apologize for not responding sooner, I had a presentation to perform; After
performing some tests I have found that the second email message is not
corrupted but rather the entire Outlook Express Program is corrupted and
needs to be fully reinstalled. Unfortunately, I am having no such luck in
performing this and any advice on how to properly perform this would be
greatly appreciated.
--
Derrick Powlison
IT Consultant
E.D.M.i.


"Derrick Powlison" wrote:

I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?

--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

In what way do you feel it is corrupt? Have you moved messages out of all
default OE folders and compacted?

Try deleting Folders.dbx with OE closed and see if that makes a difference.
Note that you may have to rearrange your folders when you open OE again.

If you truly have corruption, a reinstall will probably not help, but here
you go.

How to Reinstall or Repair IE6 and OE6:
http://support.microsoft.com/?kbid=318378

Although written for WinXP, it works for all Windows operating systems 98 or
newer.

You probably need to be looking in this direction.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
I apologize for not responding sooner, I had a presentation to perform;
After
performing some tests I have found that the second email message is not
corrupted but rather the entire Outlook Express Program is corrupted and
needs to be fully reinstalled. Unfortunately, I am having no such luck in
performing this and any advice on how to properly perform this would be
greatly appreciated.
--
Derrick Powlison
IT Consultant
E.D.M.i.


"Derrick Powlison" wrote:

I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?

--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location
of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options |
View.

With OE closed, find the DBX file for the folder in question
{Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable
to
recieve emails from their POP3 server. I have analyzed this and I
have
found
that during the transfer of messages at the second message it
receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com',
Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank
(eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this
trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

Please disregard the last post, I have found the problem and I have fixed it.
Thank you for your help, I wouldn't have found the solution if I had not
posted in this discussion board.

Solution: Apparently two personal folders had become corrupt and therefore
it was displaying the corrupt inbox message; after replacing the two folders
OE6 worked perfectly.
--
Derrick Powlison
IT Consultant
E.D.M.i.


"Derrick Powlison" wrote:

I apologize for not responding sooner, I had a presentation to perform; After
performing some tests I have found that the second email message is not
corrupted but rather the entire Outlook Express Program is corrupted and
needs to be fully reinstalled. Unfortunately, I am having no such luck in
performing this and any advice on how to properly perform this would be
greatly appreciated.
--
Derrick Powlison
IT Consultant
E.D.M.i.


"Derrick Powlison" wrote:

I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show?

--
Derrick Powlison
IT Consultant
E.D.M.i.


"Bruce Hagen" wrote:

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Derrick Powlison" wrote in
message ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com', Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.

"Derrick Powlison" schrieb im
Newsbeitrag ...
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have
found
that during the transfer of messages at the second message it receives
the
following error:
"An unknown error has occurred. Account: 'mail.trinvestment.com',
Server:
'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800C0133"
In addition, the first message that is recieved is completely blank (eg,
no
infomation of the message subject, sender, recipient, etc.)
Naturally I'm assuming that the second message is causing all this
trouble
but there is the possibility that it could be something else.
Any advice would be greatly appreciated.

--
Derrick Powlison
IT Consultant
E.D.M.i.