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1305 error while installing office 2000



 
 
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  #1  
Old June 9th, 2005, 01:36 PM
booyankees
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Default 1305 error while installing office 2000

I have seen that too many people are having the same problem for all of us
to have bad CDs or bad disk drives. I get that 1305 error to verify the file
exist and you can access it. It does and I can, but it still won't install.
So I had everthing install on first use and everything went fine. All the
programs seem to work fine. BUT when I try to access the help files for the
various programs. the office assistant comes up and says he can't help
because the help files are missing. Please put in the CD and install them
and guess what? That 1305 error message comes up again. So I don't know
what the problem but it seems to be that the help files are not being read.
And I haven't found any answers on how to fix it.
  #2  
Old June 10th, 2005, 04:27 PM
Susan Ramlet
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Default

Hi, booyankees,

Dod you look at this article and follow the steps:

"Error 1304" or "Error 1305" error message when you install Office 2000 or
Office XP:
http://support.microsoft.com/default...b;en-us;321339


--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"booyankees" wrote in message
...
I have seen that too many people are having the same problem for all of us
to have bad CDs or bad disk drives. I get that 1305 error to verify the

file
exist and you can access it. It does and I can, but it still won't

install.
So I had everthing install on first use and everything went fine. All the
programs seem to work fine. BUT when I try to access the help files for

the
various programs. the office assistant comes up and says he can't help
because the help files are missing. Please put in the CD and install them
and guess what? That 1305 error message comes up again. So I don't know
what the problem but it seems to be that the help files are not being

read.
And I haven't found any answers on how to fix it.



 




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