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#1
October 1st, 2009, 06:15 AM
posted to microsoft.public.office.setup
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0ffice 97 : impossible to install registered version
Vista Ultimate SP2
I had a trial of Office 2007 installed. I then purchased Microsoft® Office Home and Student 2007 English Full License I de-installed the trial I downloaded and installed the install package as described in my license e-mail. I ran X12-30107-DLM.exe and entered my license key when prompted. However, when I run Word it is still crippled. I can not open .doc or .docm files by double-clicking them. I can not use the mouse to locate the cursor. The scrollbars don't work. Right-click does not work. What is going on ? How do I install my licensed registered copy of Office 2007 so that it works ? Thanks. 
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#2
October 1st, 2009, 04:03 PM
posted to microsoft.public.office.setup
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0ffice 97 : impossible to install registered version
Your subject states Office 97
Have you activated office? Installed any available critical updates? "John A Grandy" johnagrandy@g-mail-dot-com wrote in message ... Vista Ultimate SP2 I had a trial of Office 2007 installed. I then purchased Microsoft® Office Home and Student 2007 English Full License I de-installed the trial I downloaded and installed the install package as described in my license e-mail. I ran X12-30107-DLM.exe and entered my license key when prompted. However, when I run Word it is still crippled. I can not open .doc or .docm files by double-clicking them. I can not use the mouse to locate the cursor. The scrollbars don't work. Right-click does not work. What is going on ? How do I install my licensed registered copy of Office 2007 so that it works ? Thanks.
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#3
October 1st, 2009, 05:28 PM
posted to microsoft.public.office.setup
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0ffice 97 : impossible to install registered version
Click on the "Fix this problem" link at
http://support.microsoft.com/?kbid=940791 "How do I fix the problem that I experience after I install an automatic update for Word 2007 on a Windows Vista-based computer?" John A Grandy wrote: Vista Ultimate SP2 I had a trial of Office 2007 installed. I then purchased Microsoft® Office Home and Student 2007 English Full License I de-installed the trial I downloaded and installed the install package as described in my license e-mail. I ran X12-30107-DLM.exe and entered my license key when prompted. However, when I run Word it is still crippled. I can not open .doc or .docm files by double-clicking them. I can not use the mouse to locate the cursor. The scrollbars don't work. Right-click does not work. What is going on ? How do I install my licensed registered copy of Office 2007 so that it works ? Thanks.
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