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cannot connect to Cox news server



 
 
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  #11  
Old April 23rd, 2009, 03:10 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
external usenet poster
 
Posts: n/a
Default cannot connect to Cox news server

wrote in message
...
"Robert Aldwinckle" wrote in message
...


with a telnet session to simulate that logon. E.g. in a cmd window
enter:


It could not connect with telnet either.



Be more specific. You couldn't log on or you couldn't get the prompt?
E.g. do you get this far:

telnet subcommand="Microsoft Telnet o news.east.cox.net 119"
200 (newsfe15.iad) -- Welcome (newsfe15.iad) (Tornado v1.2.6.556-2)
HELP
480 Authentication Required
QUIT
205 GoodBye
/telnet

It would not even let me logon.


I found a free news server (202.177.16.121/) and it gets me the
newsgroups I
had with Cox. Cox's news servers just stopped working for me since
Monday.



Ok. That sounds like something you could ask your ISP about for sure.
It could also be a symptom of a misconfigured firewall but they may be
able to help you diagnose that case too.


Good luck

Robert
---

I spent a long time with them on the phone to no avail. Email works fine,
just the news server will not let me on.

Even with my firewall off I could not connect to them with OE. I get:

502 Maximum number of connections reached. (newsfe15.iad) (Tornado
v1.2.6.556-2)
Configuration:
Account: news.east.cox.net

This has apparently happened in the past and it took them forever to fix.


  #12  
Old April 23rd, 2009, 10:00 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
VanguardLH[_2_]
external usenet poster
 
Posts: 4,113
Default cannot connect to Cox news server

wrote:

Suddenly, since 2 days, I am unable to send or receive to Cox's news
servers.

I am a Cox hi speed Internet subscriber and have several subscribed
newsgroups on news.east.cox.net. Without my having changed anything on my
side I am suddenly unable to contact any of them. Cox "support" insists
there are no reported problems on their news servers.

- Internet access works fine.
- Email to and back from my cox mailbox works fine.
- Other newsgroups (like this one) work fine.

The error message is
"Outlook Express could not post your message.
Account: 'news.east.cox.net'. Server: 'news.east.cox.net'. Protocol: NNTP,
server
Response:
'502 Maximum number of connections reached. (newsfe 12.iad) (Tomado
v1.2.6.556-2). Port: 119, Secure(SSL): No. Server error: 502, Error Number
0x800CCCAO"

1) Any suggestions?
2) Any free news servers I can use in the meanwhile?

Thanks.

Jeff


Too many connections probably means they cannot handle as many customers
as are currently connecting to them (and some are probably downloading
entire binary groups which can take a very long time so they remain
continously connected). Looks like your NSP (newsgroups service
provider) needs to rethink their quotas, like how long a user is allowed
to keep a session open.

A traceroute to news.east.cox.net shows it goes through Highwinds which
is a Usenet service provider to many 3rd-level NSPs, like Cox, EasyNews,
Verizon, UsenetServer, TeraNews, newshosting.com, and many others. Cox
is outsourcing their NNTP service from Highwinds so the problem may not
be at a Cox host and instead something at Highwinds over which Cox has
no control (other than contracting with a different NSP).
  #13  
Old April 23rd, 2009, 11:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Robert Aldwinckle
external usenet poster
 
Posts: 373
Default cannot connect to Cox news server


wrote in message ...
wrote in message
...
"Robert Aldwinckle" wrote in message
...


with a telnet session to simulate that logon. E.g. in a cmd window
enter:

It could not connect with telnet either.




Be more specific. You couldn't log on or you couldn't get the prompt?
E.g. do you get this far:

telnet subcommand="Microsoft Telnet o news.east.cox.net 119"
200 (newsfe15.iad) -- Welcome (newsfe15.iad) (Tornado v1.2.6.556-2)
HELP
480 Authentication Required
QUIT
205 GoodBye
/telnet


It would not even let me logon.



sigh/ Again, you aren't being very precise.
E.g. one interpretation of that statement would be that you made
a syntax error, so that had you got the syntax correct you could
have reproduced the error message that OE is getting.
Alternatively, it could also imply that you did get the syntax
correct and did reproduce the error message that we were
expecting to see.

I will assume that this at least partially answers my question
by implying that you do see the prompt when you open a
connection with your server via telnet.

So, are you waiting before reattempting this?
If you are simulating the OE symptom as intended,
e.g. entering the logon correctly and then getting the
error message about your account, then, remember,
eventually I would expect you would be able to get
logged on again normally.


Cox's news servers just stopped working for me since Monday.


Ok. That sounds like something you could ask your ISP about for sure.
It could also be a symptom of a misconfigured firewall but they may be
able to help you diagnose that case too.



I spent a long time with them on the phone to no avail. Email works fine,
just the news server will not let me on.

Even with my firewall off I could not connect to them with OE. I get:

502 Maximum number of connections reached. (newsfe15.iad) (Tornado
v1.2.6.556-2)
Configuration:
Account: news.east.cox.net



The problem with that diagnostic is that it may depend on OE's behaviour
which as I explained might be problematic, depending on the server.

BTW do you have OE checking for new newsgroups automatically?
As long as we are uncertain about how many connections the server
allows it would probably be a good idea to avoid doing that.

OTOH if the account has been changed to disallow news at all,
e.g. by setting the Maximum number of connections to zero,
then anything OE or any other news reader does, would be
disallowed and show the same symptom. ; )



This has apparently happened in the past and it took them forever to fix.



Sounds like you should escalate your incident. E.g. it may require operator
intervention to terminate a hung task on the server or reconfigure your account.
Before doing that though it would be best if you had your simulation
perfected and had a clear idea of how long it took for old connections
with the account to time out, assuming they do eventually time out.


Good luck

Robert
---


  #14  
Old April 24th, 2009, 04:16 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
external usenet poster
 
Posts: n/a
Default cannot connect to Cox news server

"VanguardLH" wrote in message
...
wrote:

Suddenly, since 2 days, I am unable to send or receive to Cox's news
servers.

I am a Cox hi speed Internet subscriber and have several subscribed
newsgroups on news.east.cox.net. Without my having changed anything on my
side I am suddenly unable to contact any of them. Cox "support" insists
there are no reported problems on their news servers.

- Internet access works fine.
- Email to and back from my cox mailbox works fine.
- Other newsgroups (like this one) work fine.

The error message is
"Outlook Express could not post your message.
Account: 'news.east.cox.net'. Server: 'news.east.cox.net'. Protocol:
NNTP,
server
Response:
'502 Maximum number of connections reached. (newsfe 12.iad) (Tomado
v1.2.6.556-2). Port: 119, Secure(SSL): No. Server error: 502, Error
Number
0x800CCCAO"

1) Any suggestions?
2) Any free news servers I can use in the meanwhile?

Thanks.

Jeff


Too many connections probably means they cannot handle as many customers
as are currently connecting to them (and some are probably downloading
entire binary groups which can take a very long time so they remain
continously connected). Looks like your NSP (newsgroups service
provider) needs to rethink their quotas, like how long a user is allowed
to keep a session open.

A traceroute to news.east.cox.net shows it goes through Highwinds which
is a Usenet service provider to many 3rd-level NSPs, like Cox, EasyNews,
Verizon, UsenetServer, TeraNews, newshosting.com, and many others. Cox
is outsourcing their NNTP service from Highwinds so the problem may not
be at a Cox host and instead something at Highwinds over which Cox has
no control (other than contracting with a different NSP).


I think that is precisely the problem according to what I heard from others
having problems with it.

Jeff


  #15  
Old April 24th, 2009, 04:27 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
external usenet poster
 
Posts: n/a
Default cannot connect to Cox news server

"Robert Aldwinckle" wrote in message
...

wrote in message
...
wrote in message
...
"Robert Aldwinckle" wrote in message
...

with a telnet session to simulate that logon. E.g. in a cmd window
enter:

It could not connect with telnet either.



Be more specific. You couldn't log on or you couldn't get the prompt?
E.g. do you get this far:

telnet subcommand="Microsoft Telnet o news.east.cox.net 119"
200 (newsfe15.iad) -- Welcome (newsfe15.iad) (Tornado v1.2.6.556-2)
HELP
480 Authentication Required
QUIT
205 GoodBye
/telnet


It would not even let me logon.



sigh/ Again, you aren't being very precise.
E.g. one interpretation of that statement would be that you made
a syntax error, so that had you got the syntax correct you could
have reproduced the error message that OE is getting.
Alternatively, it could also imply that you did get the syntax
correct and did reproduce the error message that we were
expecting to see.

I will assume that this at least partially answers my question
by implying that you do see the prompt when you open a
connection with your server via telnet.

So, are you waiting before reattempting this?
If you are simulating the OE symptom as intended,
e.g. entering the logon correctly and then getting the
error message about your account, then, remember,
eventually I would expect you would be able to get
logged on again normally.


Cox's news servers just stopped working for me since Monday.


Ok. That sounds like something you could ask your ISP about for sure.
It could also be a symptom of a misconfigured firewall but they may be
able to help you diagnose that case too.



I spent a long time with them on the phone to no avail. Email works fine,
just the news server will not let me on.

Even with my firewall off I could not connect to them with OE. I get:

502 Maximum number of connections reached. (newsfe15.iad) (Tornado
v1.2.6.556-2)
Configuration:
Account: news.east.cox.net



The problem with that diagnostic is that it may depend on OE's behaviour
which as I explained might be problematic, depending on the server.

BTW do you have OE checking for new newsgroups automatically?
As long as we are uncertain about how many connections the server
allows it would probably be a good idea to avoid doing that.

OTOH if the account has been changed to disallow news at all,
e.g. by setting the Maximum number of connections to zero,
then anything OE or any other news reader does, would be
disallowed and show the same symptom. ; )



This has apparently happened in the past and it took them forever to fix.



Sounds like you should escalate your incident. E.g. it may require
operator
intervention to terminate a hung task on the server or reconfigure your
account.
Before doing that though it would be best if you had your simulation
perfected and had a clear idea of how long it took for old connections
with the account to time out, assuming they do eventually time out.


For what it is worth, the newsgroups on news.east.cox.net have suddenly
started working again. I guess enough people complained and they finally
fixed the problem.

Jeff


  #16  
Old April 27th, 2009, 03:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
aigu
external usenet poster
 
Posts: 2
Default cannot connect to Cox news server


...
Suddenly, since 2 days, I am unable to send or receive to Cox's news
servers.

I am a Cox hi speed Internet subscriber and have several subscribed
newsgroups on news.east.cox.net. Without my having changed anything on my
side I am suddenly unable to contact any of them. Cox "support" insists
there are no reported problems on their news servers.

- Internet access works fine.
- Email to and back from my cox mailbox works fine.
- Other newsgroups (like this one) work fine.

The error message is
"Outlook Express could not post your message.
Account: 'news.east.cox.net'. Server: 'news.east.cox.net'. Protocol: NNTP,
server
Response:
'502 Maximum number of connections reached. (newsfe 12.iad) (Tomado
v1.2.6.556-2). Port: 119, Secure(SSL): No. Server error: 502, Error Number
0x800CCCAO"

1) Any suggestions?
2) Any free news servers I can use in the meanwhile?

Thanks.

Jeff




  #17  
Old April 28th, 2009, 03:00 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael T.
external usenet poster
 
Posts: 4
Default cannot connect to Cox news server

" wrote:

"VanguardLH" wrote in message
...
wrote:

Suddenly, since 2 days, I am unable to send or receive to Cox's news
servers.

I am a Cox hi speed Internet subscriber and have several subscribed
newsgroups on news.east.cox.net. Without my having changed anything on my
side I am suddenly unable to contact any of them. Cox "support" insists
there are no reported problems on their news servers.

- Internet access works fine.
- Email to and back from my cox mailbox works fine.
- Other newsgroups (like this one) work fine.

The error message is
"Outlook Express could not post your message.
Account: 'news.east.cox.net'. Server: 'news.east.cox.net'. Protocol:
NNTP,
server
Response:
'502 Maximum number of connections reached. (newsfe 12.iad) (Tomado
v1.2.6.556-2). Port: 119, Secure(SSL): No. Server error: 502, Error
Number
0x800CCCAO"

1) Any suggestions?
2) Any free news servers I can use in the meanwhile?

Thanks.

Jeff


Too many connections probably means they cannot handle as many customers
as are currently connecting to them (and some are probably downloading
entire binary groups which can take a very long time so they remain
continously connected). Looks like your NSP (newsgroups service
provider) needs to rethink their quotas, like how long a user is allowed
to keep a session open.

A traceroute to news.east.cox.net shows it goes through Highwinds which
is a Usenet service provider to many 3rd-level NSPs, like Cox, EasyNews,
Verizon, UsenetServer, TeraNews, newshosting.com, and many others. Cox
is outsourcing their NNTP service from Highwinds so the problem may not
be at a Cox host and instead something at Highwinds over which Cox has
no control (other than contracting with a different NSP).


I think that is precisely the problem according to what I heard from others
having problems with it.

Jeff



FYI, I am experiencing the same problem with the Cox news server today.

The only difference is instead of news.east.cox.net I am trying
news.west.cox.net.

What is strange is the problem is ONLY with my laptop, which has a wireless
connection to my desktop. My desktop DOES allow me access to the COX server.

If I solve it, I will post back.



  #18  
Old April 28th, 2009, 05:45 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael T.
external usenet poster
 
Posts: 3
Default cannot connect to Cox news server

"Michael T." wrote:

FYI, I am experiencing the same problem with the COX NTTP news server today.

The only difference is instead of news.east.cox.net, I am trying
news.west.cox.net.

What is strange is the problem is ONLY with my laptop, which has a wireless
connection to my desktop. My desktop DOES allow me access to the COX server.

If I solve it, I will post back.



Never mind. The COX news server on my desktop is now failing. Then about an
hour later the news server was working again on both my desktop and my laptop
(wireless connection).

Must be another bad day for the contractor - i.e., usenet service provider
Highwinds!
  #19  
Old May 6th, 2009, 07:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
external usenet poster
 
Posts: n/a
Default cannot connect to Cox news server


a écrit dans le message de news:
...
"VanguardLH" wrote in message
...
wrote:

Suddenly, since 2 days, I am unable to send or receive to Cox's news
servers.

I am a Cox hi speed Internet subscriber and have several subscribed
newsgroups on news.east.cox.net. Without my having changed anything on
my
side I am suddenly unable to contact any of them. Cox "support" insists
there are no reported problems on their news servers.

- Internet access works fine.
- Email to and back from my cox mailbox works fine.
- Other newsgroups (like this one) work fine.

The error message is
"Outlook Express could not post your message.
Account: 'news.east.cox.net'. Server: 'news.east.cox.net'. Protocol:
NNTP,
server
Response:
'502 Maximum number of connections reached. (newsfe 12.iad) (Tomado
v1.2.6.556-2). Port: 119, Secure(SSL): No. Server error: 502, Error
Number
0x800CCCAO"

1) Any suggestions?
2) Any free news servers I can use in the meanwhile?

Thanks.

Jeff


Too many connections probably means they cannot handle as many customers
as are currently connecting to them (and some are probably downloading
entire binary groups which can take a very long time so they remain
continously connected). Looks like your NSP (newsgroups service
provider) needs to rethink their quotas, like how long a user is allowed
to keep a session open.

A traceroute to news.east.cox.net shows it goes through Highwinds which
is a Usenet service provider to many 3rd-level NSPs, like Cox, EasyNews,
Verizon, UsenetServer, TeraNews, newshosting.com, and many others. Cox
is outsourcing their NNTP service from Highwinds so the problem may not
be at a Cox host and instead something at Highwinds over which Cox has
no control (other than contracting with a different NSP).


I think that is precisely the problem according to what I heard from
others having problems with it.

Jeff



  #20  
Old August 5th, 2009, 05:30 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
mark
external usenet poster
 
Posts: 41
Default cannot connect to Cox news server



 




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