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IE7 Error Message
I downloaded IE7 but every time I turn on my pc I get this error message
heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL. Please can anyone help,I did try uninstalling then reinstalling again but it is still the same,everything works fine but it is rather annoying getting the message every time I turn on.is there anyway of getting rid of it I would be very gratefull for any advice Thanx Chris |
#2
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IE7 Error Message
See:
http://www.updatexp.com/ie7-issues.html Use the following newsgroup for questions or problems with IE6/7 news://msnews.microsoft.com/microsof...plorer.general You can also get to the Internet Explorer newsgroups via this web site: http://www.microsoft.com/communities...s/default.mspx There select Internet Explorer You posted in the newsgroup for help with the Outlook Express that comes with IE6. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "christine rowe" wrote in message ... I downloaded IE7 but every time I turn on my pc I get this error message heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL. Please can anyone help,I did try uninstalling then reinstalling again but it is still the same,everything works fine but it is rather annoying getting the message every time I turn on.is there anyway of getting rid of it I would be very gratefull for any advice Thanx Chris |
#3
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IE7 Error Message
Thanx for your help I got it sorted Chris
"Michael Santovec" wrote in message ... See: http://www.updatexp.com/ie7-issues.html Use the following newsgroup for questions or problems with IE6/7 news://msnews.microsoft.com/microsof...plorer.general You can also get to the Internet Explorer newsgroups via this web site: http://www.microsoft.com/communities...s/default.mspx There select Internet Explorer You posted in the newsgroup for help with the Outlook Express that comes with IE6. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "christine rowe" wrote in message ... I downloaded IE7 but every time I turn on my pc I get this error message heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL. Please can anyone help,I did try uninstalling then reinstalling again but it is still the same,everything works fine but it is rather annoying getting the message every time I turn on.is there anyway of getting rid of it I would be very gratefull for any advice Thanx Chris |
#4
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IE7 Error Message
1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
result, users might receive the following error message after installation of Internet Explorer 7: "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL" 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may stop responding when users click commands from Internet Explorer’s file menu. These two programs are shipped with an older version of psapi.dll that causes the program to stop responding in Internet Explorer 7. To work around this error: * Go to the installation location for SmartBridge (\Program Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova Reader Magnifier. * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory! * Restart the computer. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) christine rowe wrote: I downloaded IE7 but every time I turn on my pc I get this error message heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL. Please can anyone help,I did try uninstalling then reinstalling again but it is still the same,everything works fine but it is rather annoying getting the message every time I turn on.is there anyway of getting rid of it I would be very gratefull for any advice Thanx Chris |
#5
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IE7 Error Message
I have corresponded re the same problem in the past. Unfortunately, I
have no Program Files such as Verizon, Smart or the others, and I am therefore stuck with the problem. Any ideas? Cheers. PA Bear wrote: 1. Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a result, users might receive the following error message after installation of Internet Explorer 7: "SmartBridge Alerts:MotiveSB.exe Entry Point Not Found The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL" 2. Hal Screen Reader and Supernova Reader Magnifier by Dolphin both may stop responding when users click commands from Internet Explorer's file menu. These two programs are shipped with an older version of psapi.dll that causes the program to stop responding in Internet Explorer 7. To work around this error: * Go to the installation location for SmartBridge (\Program Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova Reader Magnifier. * Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL * NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory! * Restart the computer. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) christine rowe wrote: I downloaded IE7 but every time I turn on my pc I get this error message heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL. Please can anyone help,I did try uninstalling then reinstalling again but it is still the same,everything works fine but it is rather annoying getting the message every time I turn on.is there anyway of getting rid of it I would be very gratefull for any advice Thanx Chris |
#6
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IE7 Error Message
wrote in message
ups.com... I have corresponded re the same problem in the past. Unfortunately, I have no Program Files such as Verizon, Smart or the others, and I am therefore stuck with the problem. Any ideas? Christine says: "I get this error message heading in blue: Smartbridge AlertsMotiveSB.exe Entry Point Not Found,then underneath it says:The Procedure Entry Point GetprocessimagefilenameW could not be located in the dymanic link library PSAPI.DLL" If you have this message then you do have Motive SmartBridge installed. If you don't get that message then your problem is not the same. Whet error message do you get. Include the title and the exact, complete error message. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
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