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#1
May 22nd, 2008, 01:04 AM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
Every time I try to exit PPT 2007, it says it has stopped working and then
restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas? 
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#2
May 22nd, 2008, 02:16 AM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
Instead of the OfficeJet, could you try the printer driver used in the
tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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#3
May 22nd, 2008, 06:14 AM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
The only Active Application Add-in:
Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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#4
May 22nd, 2008, 02:58 PM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
The inactive add-ins all ship with PPT, and they're okay. They shouldn't be
the problem. As a test, I'd disable the BCM for Outlook and see if that makes a difference. You should change the default printer driver to a printer that doesn't exist also as a test -- PPT has issues with a number of printer drivers, so this is a way to see if it's an issue with your particular printer driver or not since the driver in that FAQ is pretty generic and seems to solve PPT printer driver issues for a number of users. Just humor me. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" wrote in message ... The only Active Application Add-in: Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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#5
July 28th, 2008, 11:49 AM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
Echo,
I am having the same problem with PowerPoint & Word that is related to the HP printer driver. I have tested it by going the default printer route and it solves the problem. My questions regarding your recommended solution a 1. How do you print what you need to print if you set up a fictitious printer and set that as the default? Are you assuming that all PowerPoint users are simply developing presentations and have no need to print? 2. Has HP or Microsoft ever come out with drivers/updates to solve this problem? It is VERY widespread and annoying - although it seems to cause no problems other than annoyance at the time of exiting the program. "Echo S" wrote: The inactive add-ins all ship with PPT, and they're okay. They shouldn't be the problem. As a test, I'd disable the BCM for Outlook and see if that makes a difference. You should change the default printer driver to a printer that doesn't exist also as a test -- PPT has issues with a number of printer drivers, so this is a way to see if it's an issue with your particular printer driver or not since the driver in that FAQ is pretty generic and seems to solve PPT printer driver issues for a number of users. Just humor me. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" wrote in message ... The only Active Application Add-in: Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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#6
July 28th, 2008, 04:18 PM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
My questions regarding your recommended solution a 1. How do you print what you need to print if you set up a fictitious printer and set that as the default? That's not so much a solution as it is a test procedure to determine whether your real driver is at fault or not. If the problem goes away when you pull your real driver out of the mix, it's a pretty good sign that the driver was the problem. Are you assuming that all PowerPoint users are simply developing presentations and have no need to print? No. 2. Has HP or Microsoft ever come out with drivers/updates to solve this problem? You'd need to check with HP for updated drivers for your specific printer and test them if available. Using Help, Check for Updates within PPT will get you any fixes available from MS. It is VERY widespread and annoying - although it seems to cause no problems other than annoyance at the time of exiting the program. "Echo S" wrote: The inactive add-ins all ship with PPT, and they're okay. They shouldn't be the problem. As a test, I'd disable the BCM for Outlook and see if that makes a difference. You should change the default printer driver to a printer that doesn't exist also as a test -- PPT has issues with a number of printer drivers, so this is a way to see if it's an issue with your particular printer driver or not since the driver in that FAQ is pretty generic and seems to solve PPT printer driver issues for a number of users. Just humor me. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" wrote in message ... The only Active Application Add-in: Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas? ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Live and in personable in the Help Center at PowerPoint Live Sept 21-24, San Diego CA, USA www.pptlive.com
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#7
July 28th, 2008, 06:24 PM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
What Steve said. :-)
(And yes, I agree the issue is very annoying.) -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "mudpuppy" wrote in message ... Echo, I am having the same problem with PowerPoint & Word that is related to the HP printer driver. I have tested it by going the default printer route and it solves the problem. My questions regarding your recommended solution a 1. How do you print what you need to print if you set up a fictitious printer and set that as the default? Are you assuming that all PowerPoint users are simply developing presentations and have no need to print? 2. Has HP or Microsoft ever come out with drivers/updates to solve this problem? It is VERY widespread and annoying - although it seems to cause no problems other than annoyance at the time of exiting the program. "Echo S" wrote: The inactive add-ins all ship with PPT, and they're okay. They shouldn't be the problem. As a test, I'd disable the BCM for Outlook and see if that makes a difference. You should change the default printer driver to a printer that doesn't exist also as a test -- PPT has issues with a number of printer drivers, so this is a way to see if it's an issue with your particular printer driver or not since the driver in that FAQ is pretty generic and seems to solve PPT printer driver issues for a number of users. Just humor me. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" wrote in message ... The only Active Application Add-in: Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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#8
July 28th, 2008, 07:25 PM
posted to microsoft.public.powerpoint
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PowerPoint 2007 crashes
Echo,
Yes it is annoying and it has been going on for quite a while (over a year?). I just do not understand why HP and Microsoft cannot resolve a problem that other printer manufacturers don't have. I may have bought my last HP printer if they cannot furnish better customer service than this (and this is at least the 6th HP printer I have bought over the years). Thanks for your responses and thanks for identifying what is causing the problem. MP "Echo S" wrote: What Steve said. :-) (And yes, I agree the issue is very annoying.) -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "mudpuppy" wrote in message ... Echo, I am having the same problem with PowerPoint & Word that is related to the HP printer driver. I have tested it by going the default printer route and it solves the problem. My questions regarding your recommended solution a 1. How do you print what you need to print if you set up a fictitious printer and set that as the default? Are you assuming that all PowerPoint users are simply developing presentations and have no need to print? 2. Has HP or Microsoft ever come out with drivers/updates to solve this problem? It is VERY widespread and annoying - although it seems to cause no problems other than annoyance at the time of exiting the program. "Echo S" wrote: The inactive add-ins all ship with PPT, and they're okay. They shouldn't be the problem. As a test, I'd disable the BCM for Outlook and see if that makes a difference. You should change the default printer driver to a printer that doesn't exist also as a test -- PPT has issues with a number of printer drivers, so this is a way to see if it's an issue with your particular printer driver or not since the driver in that FAQ is pretty generic and seems to solve PPT printer driver issues for a number of users. Just humor me. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" wrote in message ... The only Active Application Add-in: Business Contact Manager for Outlook Inactive Application Add-ins: Custom XML Data Invisible On-Slide Content Off-Slide Content Presentation Notes Why should I change to a default printer that doesn't exist? "Echo S" wrote: Instead of the OfficeJet, could you try the printer driver used in the tutorial on that FAQ? Just in case. The other thing I can think of is add-ins. If go to Office Button | PPT Options | Add-ins, do you have any listed there? -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://tinyurl.com/36grcd PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx "R Eid" R wrote in message ... Every time I try to exit PPT 2007, it says it has stopped working and then restarts. Office Diagnostics even ran one time and said it fixed one "installation problem", but the problem has continued. I have a local default HP Officejet Pro L7700 Series printer and driver installed, so it is not the issue listed in http://www.pptfaq.com/FAQ00605.htm Does anyone have any ideas?
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