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2003 not genuine???



 
 
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  #1  
Old September 19th, 2009, 04:22 AM posted to microsoft.public.office.setup
revmarty
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Posts: 1
Default 2003 not genuine???

2003 installed on vista os for 1 yr last 2 weeks I am told by pop up that it
is not genuine it is a genuine product but this just started and now tells
me that in 6 days and counting down it will be marked as not genuine?? what
did i download to get this?
marty
  #2  
Old September 19th, 2009, 04:11 PM posted to microsoft.public.office.setup
Lorien
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Posts: 10
Default 2003 not genuine???

I'm not sure what you did to cause this, but the solution is to re-activate
the vista product. Go to Start / Computer / System Properties and at the
bottom it should show the status of your activation. It'll probably say
activate windows. If it does, then enter your product code and follow the
wizard. If it says already activated or the product code doesn't work, go to
to Start / Search and type slui 4 (note the space - it's important) and then
select your country and click next. It will give you a phone number to the
activation support center. Wade through the automated system until you reach
a human and explain the problem. They should be able to help you re-activate
your system.

If that doesn't work (if they can't help) try the following:

Go to Start / Programs / Accessories / Command prompt and right click on
command prompt and click run as administrator.

Type sfc /scannow (note the space - it's important) and enter and let it
run. This will check and fix some of your system files. Hopefully it will
complete with no errors it was unable to repair. This may resolve the problem.

Good luck and I hope this helps.

"revmarty" wrote:

2003 installed on vista os for 1 yr last 2 weeks I am told by pop up that it
is not genuine it is a genuine product but this just started and now tells
me that in 6 days and counting down it will be marked as not genuine?? what
did i download to get this?
marty

  #3  
Old September 19th, 2009, 04:19 PM posted to microsoft.public.office.setup
Lorien
external usenet poster
 
Posts: 10
Default 2003 not genuine???

OOPS. That was for a vista problem, not an office problem. You need to
re-activate office using the office product key. But the slui 4 procedure
should still work to get you to the activation support people who can also
help you with your office product. The sfc procedure might also help if the
activation people don't help you.

"Lorien" wrote:

I'm not sure what you did to cause this, but the solution is to re-activate
the vista product. Go to Start / Computer / System Properties and at the
bottom it should show the status of your activation. It'll probably say
activate windows. If it does, then enter your product code and follow the
wizard. If it says already activated or the product code doesn't work, go to
to Start / Search and type slui 4 (note the space - it's important) and then
select your country and click next. It will give you a phone number to the
activation support center. Wade through the automated system until you reach
a human and explain the problem. They should be able to help you re-activate
your system.

If that doesn't work (if they can't help) try the following:

Go to Start / Programs / Accessories / Command prompt and right click on
command prompt and click run as administrator.

Type sfc /scannow (note the space - it's important) and enter and let it
run. This will check and fix some of your system files. Hopefully it will
complete with no errors it was unable to repair. This may resolve the problem.

Good luck and I hope this helps.

"revmarty" wrote:

2003 installed on vista os for 1 yr last 2 weeks I am told by pop up that it
is not genuine it is a genuine product but this just started and now tells
me that in 6 days and counting down it will be marked as not genuine?? what
did i download to get this?
marty

 




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