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#1
January 14th, 2005, 01:49 AM
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Mail Word 2000 to 2003
We've just upgraded from Office 2000 to 2003. When I open an existing mail
merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please? 
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#2
January 15th, 2005, 10:46 AM
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Move the database to the defined 'data sources' folder (or maybe the folder
containing the merge document) and re-attach it then see if it finds it any better. You don't have to 'remove all the merge information', simply re-attach the data file from the merge toolbar - http://www.gmayor.com/mail_merge_lab...th_word_xp.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Michelle wrote: We've just upgraded from Office 2000 to 2003. When I open an existing mail merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please?
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#3
January 16th, 2005, 08:01 PM
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The data is in the same folder as the main document. Tried moving to Data
Sources folder and still have same result. "Graham Mayor" wrote: Move the database to the defined 'data sources' folder (or maybe the folder containing the merge document) and re-attach it then see if it finds it any better. You don't have to 'remove all the merge information', simply re-attach the data file from the merge toolbar - http://www.gmayor.com/mail_merge_lab...th_word_xp.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Michelle wrote: We've just upgraded from Office 2000 to 2003. When I open an existing mail merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please?
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#4
January 17th, 2005, 06:22 AM
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Damn
 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Michelle wrote: The data is in the same folder as the main document. Tried moving to Data Sources folder and still have same result. "Graham Mayor" wrote: Move the database to the defined 'data sources' folder (or maybe the folder containing the merge document) and re-attach it then see if it finds it any better. You don't have to 'remove all the merge information', simply re-attach the data file from the merge toolbar - http://www.gmayor.com/mail_merge_lab...th_word_xp.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Michelle wrote: We've just upgraded from Office 2000 to 2003. When I open an existing mail merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please?
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#5
May 24th, 2005, 06:38 PM
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We are having the same problem. We are upgrading from 97 to 2003 and our
mail merge seems to be doing the same thing. Did you ever get a straight answer on this? "Michelle" wrote: We've just upgraded from Office 2000 to 2003. When I open an existing mail merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please?
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#6
May 25th, 2005, 10:42 PM
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Hi Robin
Yes, we did resolve it in the end. See http://support.microsoft.com/?kbid=834699. Our network drives (where I was saving the database) are held on a website that windows recognised as an external site, and didnt trust. Our IT dept had to run a patch to correct the problem. -- Michelle "Robin" wrote: We are having the same problem. We are upgrading from 97 to 2003 and our mail merge seems to be doing the same thing. Did you ever get a straight answer on this? "Michelle" wrote: We've just upgraded from Office 2000 to 2003. When I open an existing mail merge document, I get an message saying that it can't find the database. When I select the database, it comes back to the message saying that it can't find the database. If I Remove All Merge Info, I can go into my mail merge doc and link it to the database again, but then if I save it, close it, and try to open the mail merge doc again it come back with the message saying that it can't find the database and I start all over again. Can anyone help please?
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