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All documents are suddenly locked in an activated Word 2007



 
 
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  #1  
Old June 12th, 2009, 12:49 AM posted to microsoft.public.word.docmanagement
michelle
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Posts: 818
Default All documents are suddenly locked in an activated Word 2007

Yesterday, I had a locked document sent from a client. I managed to unlock
it and all was well.

Today every one of my Word documents are locked. Word is activated so
that's not the problem. Also I can get into most menus, but cannot click on
any item in the Office Button menu, except EXIT. Then I get a message that
Word has a problem and will restart. So it seems to crash on exit every time.

I uninstalled and reinstalled, but have all the the same problems. I would
most appreciate it if anybody could give me a solution. Thanks
  #2  
Old June 12th, 2009, 05:38 AM posted to microsoft.public.word.docmanagement
Graham Mayor
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Posts: 18,297
Default All documents are suddenly locked in an activated Word 2007

Assuming that this is a full retail version of Office 2007 and not merely a
trial that has now expired, see if
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. fixes the
issues that are causing Word to crash on exit. Re-installing rarely achieves
anything useful.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Michelle wrote:
Yesterday, I had a locked document sent from a client. I managed to
unlock it and all was well.

Today every one of my Word documents are locked. Word is activated so
that's not the problem. Also I can get into most menus, but cannot
click on any item in the Office Button menu, except EXIT. Then I get
a message that Word has a problem and will restart. So it seems to
crash on exit every time.

I uninstalled and reinstalled, but have all the the same problems. I
would most appreciate it if anybody could give me a solution. Thanks



 




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